Senior Manager, Learner Equity Programs

Southern New Hampshire University; Jacksonville (FL); Remote; USD 62,000 - 100,000; Full time

Job summary

A leading educational institution is seeking a Senior Manager for Learner Equity Programs. This remote position focuses on developing strategic programs to enhance student engagement and support. Candidates should have extensive experience in higher education and data analysis. Exceptional benefits, including free tuition and generous PTO, are offered.

Benefits

High-quality medical insurance

Low to no-cost dental and vision plans

5 weeks of paid time off

Employer-funded retirement

Free tuition program

Parental leave

Mental health resources

Qualifications

• 5+ years of experience in higher education or learner equity.
• Demonstrated program management from concept through implementation.
• Experience with qualitative or quantitative research methods.

Responsibilities

• Guide the creation of projects that support equitable outcomes.
• Analyze data and identify systemic barriers.
• Partner with teams to co-develop programs.

Skills

Experience in higher education

Data analysis

Project management

Research methods

Tools

MS Excel

Qualtrics

Job description

Overview

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact - from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The Opportunity

The Senior Manager, Learner Equity Programs will be a cross-functional leader responsible for advancing SNHU's learner equity priorities through strategic program development, insight generation, and institutional collaboration. Reporting to the Associate Vice President for Learner Equity, you will guide projects that enhance student belonging, engagement, and support across the learner experience. You will be remote and working from any of our approved states. #LI-Remote

Please note this is a grant-funded position through June 2026.

What you'll do

• Lead Strategic Program Development - Guide the creation of projects that support equitable outcomes for all learners, especially those with the greatest opportunity gaps.
• Create Insights Through Research and Data - Analyze disaggregated data and apply student-centered research methods to identify systemic barriers and guide learner-centered improvements.
• Foster Institutional Collaboration - Partner with academic, advising, and student experience teams to co-develop programs and embed an equity lens across strategy and implementation.
• Advance Design Strategy and Implementation - Apply and evolve SNHU's learner-centered design framework to influence programs, services, and continuous improvement efforts.
• Coordinate Project Execution - Manage timelines, communications, and reporting across cross-functional teams to ensure delivery of equity-focused projects.

What we're looking for

• 5+ years of experience in higher education, student success, learner equity, or related fields, with experience designing and implementing cross-functional programs at scale.
• Demonstrated experience managing programs from concept through implementation, including project scoping, milestone tracking, and partner coordination.
• Proficient in data analysis tools such as MS Excel, or survey platforms like Qualtrics, with the ability to summarize data into applicable insights.
• Applied experience with qualitative or quantitative research methods, including, survey design and analysis, focus groups, student journey mapping, or data disaggregation for equity insight.

Compensation

The annual pay range for this position is $62,411.00 - $99,876.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $68,964.00 - $93,304.00.

Benefits

Exceptional benefits (because you're exceptional)

You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:

• High-quality, low-deductible medical insurance
• Low to no-cost dental and vision plans
• 5 weeks of paid time off (plus almost a dozen paid holidays)
• Employer-funded retirement
• Free tuition program
• Parental leave
• Mental health and wellbeing resources