Senior Manager, Laboratory Operations

Quest Diagnostics; Tampa (FL); On-site; USD 120,000 - 150,000; Full time

Job summary

Quest Diagnostics Incorporated is seeking a Laboratory Manager to oversee planning, coordination, and supervision of all technical and operational activities in the laboratory. The role emphasizes quality, safety, integrity, and efficient businesslike operation.

The position includes directing staff, ensuring QA procedures, managing budgets, and coordinating R&D efforts while liaising with other departments and committees. Strong supervisory experience and an FL license are required.

Qualifications

• Minimum of 8 years laboratory experience with at least 4 years of direct supervisory experience in clinical or anatomical pathology.
• Bachelor’s Degree Life sciences (Required).
• Master’s Degree (Preferred).
• FL State License in specific disciplines at the supervisory level (Required).

Responsibilities

• Plans, assigns, and directs work in the laboratory and serves as liaison with other areas.
• Mentors and supports direct reports, ensuring supervisory skill development and training.
• Defines, coordinates, and monitors quality assurance programs and supervises QA staff.
• Oversees staffing, hiring, training, and staff development through performance evaluations.
• Identifies future staffing, equipment, and facility needs and submits procurement docs.
• Reviews test performance, drives process and project management, and reports deadlines.
• Manages test database and ensures SOPs reflect current processes.
• Coordinates R&D activities related to operations and participates on committees.
• Develops annual budget and manages department costs to meet budget.
• Resolves problems via client communication and oversees safety programs.

Skills

Team leadership

Quality assurance oversight

Budget management

Education

Bachelor’s Degree Life sciences

Master’s Degree

Job description

Job Description

The Laboratory Manager has the overall responsibility for the planning, coordination, evaluation, and supervision of all technical and/or operational activities and staff members in the laboratory. Responsible for performing duties so as to operate the lab with the highest quality safety and integrity, and in an efficient, economical and businesslike manner are of utmost importance.

Responsibilities

• Plans, assigns, and directs work in the laboratory. Serves as liaison with other areas as needed.
• Mentors and supports direct reports, i.e. Supervisors, QA Specialists and Safety Coordinators in their responsibilities and functions, ensuring they receive training in supervisory skill development. Identifies and implements training programs as necessary.
• Defines, coordinates, and monitors quality assurance programs and supervises activities of the Quality Assurance Specialist. Ensures quality control and compliance procedures are followed and QC reports are up to date. Oversee plans and preparations for inspections.
• Oversees staffing of all personnel in the laboratory. Effectively maintains quality staffing by interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling.
• Identifies future needs in terms of staff, equipment, and facilities. Submits appropriate documentation for procurement of such.
• Reviews test performance, drives process and project management, and prepares and submits required reports to meet established deadlines.
• Manages test database. Ensures departmental standard operating procedures and database accurately reflects the current process.
• Coordinates R&D activities as it relates to operations and actively participates on subspecialty committees, corporate committees, and business unit committees as needed.
• Develops annual budget and manages department costs and resources to adhere to budget.
• Resolves problems through interaction with clients via phone calls or other means of communication.
• Defines, coordinates and monitors EHS programs and supervises activities of the Department Safety Coordinator. Ensures EHS regulatory standards and safety procedures are followed. Oversees plans and preparations for inspections.
• Design, Develop and Deploy Business Transformation concepts to improve quality, service and/or cost improvements within the department.

Qualifications

Required Work Experience:

Minimum of 8 years laboratory experience with at least 4 years of direct supervisory experience in the clinical or anatomical pathology laboratory.

Education

• Bachelor’s Degree Life sciences (Required)
• Master’s Degree (Preferred)

Licenses and Certifications

• FL State License in specific disciplines at the supervisory level. (FL Only) (Required)

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Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.