Senior Manager, IT Quality and Compliance

Fortrea; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Fortrea seeks a Senior Manager, IT Quality and Compliance to lead audits and ensure regulatory alignment across US, EU and APAC. You will work with IT and client teams to respond to inquiries, manage QA processes, and drive improvement through CAPAs, controls, and validation practices.

You will mentor staff, shape IT governance participation, and develop formal documentation in line with corporate and regulatory requirements.

Qualifications

• 8 years in audit/compliance, 5 in IT/Data Management.
• Strong knowledge of audit processes and program management.
• Experience in heavily regulated environments (SOX, pharma).
• Regulatory requirements in USA, EU, APAC familiarity.

Responsibilities

• Lead audits with internal IT partners (client, regulatory, QA).
• Coordinate contract reviews, client questionnaires, and proposals.
• Serve as IT audit support contact and ensure timely QA action closure.
• Monitor audit metrics and support resourcing.
• Guide IT Quality programs globally and represent IT quality in governance teams.
• Develop and maintain formal documentation to meet regulatory standards.
• Provide coaching and development for staff and training on validation methodologies.

Skills

Audit management

IT risk assessment

Regulatory compliance

GxP knowledge

Job description

Reporting to the Director, Global IT Quality and Compliance (IT Q&C), the Sr. Manager, IT Quality and Compliance is a member of the Global IT Quality and Compliance leadership team and responsible for assisting the Director in the execution, operational management, and performance of one or more of the disciplines of the IT global controls framework, program management, IT risk assessment, IT audit management and M&A support. The Sr Manager is the interface of Fortrea IT to our clients, customers, study sponsors and Inspectors. As in the interface, you will also work with the various IT groups to obtain answers to audit queries and to ensure proper follow-up and on-time completion to IT Quality events.

The Senior Manager will also facilitate and guide the career growth and development of professional level staff.

Summary of Responsibilities:

• Lead internal business and IT partners (manage IT involvement) in audits (client, regulatory, and QA).
• Coordinate, review and complete contract reviews, client questionnaires, requirements for
• proposals, and other compliance initiatives as they impact IT.
• Point of contact for IT audit support resources and ensure appropriate IT audit support
• levels.
• Tracking, planning and reporting of audit support metrics to ensure appropriate resourcing
• levels.
• Lead in the management and execution of one or more components of the overall IT Quality
• program globally.
• Represent IT Quality on global IT projects and committees serving as subject matter expert
• and/or provide oversight to guide business units on how to comply with statutory and
• Development and maintain formal documentation including policies, standards, and
• procedures, consistent with corporate, legal and regulatory requirements as well as industry
• standard best practices.
• Represent in key IT Governance teams representing IT quality interests (i.e. system
• validation, infrastructure controls, risk management, policy compliance, etc.)
• Triage of Audit Quality Events (QE) to ensure appropriate IT Ownership
• Monitoring IT QEs and CAPAs, provide guidance and work with owners to ensure
• appropriate and complete actions with on-time closure.
• Recommend proper controls for the Company’s computer systems to ensure the reliability of applications and infrastructure, as well as the integrity of data and safety of subjects.
• Deliver technology, standards, and processes in accordance with department objectives and goals.
• Partner with Corporate, QA, and IT Client Engagement and SLC functions to assess and leverage supplier information for validation activities.
• Lead a team by providing clear articulation of direction and expectations.
• Provide coaching and support to direct reports in the creation of robust development plans to grow leadership skills that meet succession needs.
• Educate and trains IT staff, business associates, and IT Project Leads as to the IT Quality Compliance and validation methodology, and their respective responsibilities. Create training materials and provide training opportunities for IT Quality and Compliance and computer system validation issues across business units.

Qualifications (Minimum Required):

• 8 experience working with in an audit/compliance function, 5 of which focused on
• IT and/or Data Management.
• Strong knowledge of the audit process (i.e. preparation, performance, reporting, follow-up and closure) and audit program management
• Prior experience in heavily regulated environments such as financial (SOX) or pharmaceutical (GxP) industries
• Knowledgeable of regulatory compliance requirements in pharmaceutical and drug development industries in USA, EU and APAC
• Familiar with various validation methodologies (SDLC) and their implementation in an IT organisation
• Experience working in a team oriented, collaborative environment.

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