Senior Manager IT Infrastructure

haemonetics; United States; Hybrid; USD 124,000 - 212,000; Full time

Job summary

Haemonetics is seeking an experienced Senior IT Infrastructure leader to drive a multi-year modernization agenda, aligning cloud, on-premises, security, and governance with business priorities.

You will own service delivery across cloud, networks, data centers, identity, and endpoints, while guiding incident response, risk controls, and continuous improvement.

Qualifications

• Bachelor's degree or equivalent practical experience in IT fields.
• ITIL, Microsoft, AWS, Veeam, Linux, PDQ or VMware certifications.
• Experience with Microsoft Azure, AWS or comparable cloud platforms and hybrid infrastructure.
• Experience in regulated environments (life sciences, healthcare).
• 10+ years of progressive IT infrastructure experience across cloud and on-premises.
• 5+ years in a people-management role.
• Strong knowledge of networking, compute, storage, virtualization, IAM, enterprise collaboration, backup/recovery, monitoring, endpoint management, and automation.
• Experience leading IT service management and infrastructure transformations.
• Proven ability to manage budgets, forecasts, contracts & external providers.
• Strategic thinking and disciplined execution; customer orientation and accountability.
• Collaboration across technical and business teams.

Responsibilities

• Develop and execute a multi-year infrastructure roadmap aligned with priorities and financial objectives.
• Ensure availability, performance, and supportability of cloud, network, server, storage, identity, collaboration, backup, DR, and endpoint services.
• Establish SLAs, metrics, monitoring, incident response, change & capacity management, patching, and lifecycle management.
• Partner with security and compliance teams to implement controls and support audits.
• Lead cloud adoption, modernization, cost optimization, and automation initiatives.
• Maintain tested backup, disaster recovery, and business continuity capabilities.
• Hire, coach, develop, and retain infrastructure professionals with clear objectives and accountability.
• Own budgets, forecasts, licensing, asset lifecycle, contracts, sourcing, and supplier performance.
• Communicate service health and investment needs to leaders; collaborate across applications, data, facilities, and business units.
• Maintain architecture standards and documentation for reliable service delivery.
• Provide executive-level coordination during critical incidents and drive RCAs.

Skills

IT infrastructure management

Cloud & on-premises

Cybersecurity

Stakeholder communication

Budget & vendor management

Leadership

Networking & storage

IT service management

Automation

Education

Bachelor's degree or equivalent

Tools

ITIL

Microsoft Azure

Amazon Web Services

Veeam

Linux

VMware

PDQ

Job description

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further - Haemonetics is your employer of choice.

Key Responsibilities

• Infrastructure strategy: Develop and execute a multi-year infrastructure roadmap aligned with business priorities, enterprise architecture, cybersecurity requirements, and financial objectives.
• Service ownership: Ensure the availability, performance, scalability, and supportability of cloud, network, server, storage, identity, collaboration, backup, disaster recovery, and endpoint services.
• Operational excellence: Establish service-level objectives, operational metrics, monitoring, incident response, problem management, change management, capacity planning, patching, lifecycle management, and continuous-improvement practices.
• Cybersecurity and compliance: Partner with information security, risk, privacy, and compliance teams to implement required controls, remediate vulnerabilities, support audits, and maintain secure configurations.
• Cloud and modernization: Lead cloud adoption, automation, standardization, technical-debt reduction, and modernization initiatives while optimizing performance, resilience, and cost.
• Business continuity: Maintain tested backup, disaster recovery, and business continuity capabilities; define recovery objectives and coordinate exercises and remediation activities.
• People leadership: Hire, coach, develop, and retain infrastructure professionals; establish clear objectives, accountability, succession plans, and development opportunities.
• Financial and vendor management: Own budgets, forecasts, licensing, asset lifecycle plans, contracts, sourcing activities, and supplier performance; identify opportunities to improve value and reduce total cost of ownership.
• Stakeholder partnership: Communicate service health, risks, priorities, and investment needs to technical and nontechnical leaders; collaborate across applications, security, data, facilities, and business functions.
• Governance and documentation: Maintain standards, procedures, architecture documentation, support models, inventories, and decision records that enable reliable and repeatable service delivery.
• Escalation leadership: Provide executive-level coordination during critical incidents, ensure timely communications, and drive root-cause analysis and corrective actions.

Qualifications

• Bachelor's degree in IT, computer science, engineering, or a related field, or equivalent practical experience.
• Relevant certifications such as ITIL, Microsoft, AWS, Veeam, Linux, PDQ or VMware.
• Experience with Microsoft Azure, Amazon Web Services, or comparable cloud platforms and hybrid infrastructure.
• Experience supporting regulated & controlled environments (life sciences, healthcare).
• 10 + years of progressive experience in IT infrastructure across cloud and on-premises environments., operations, engineering, or service delivery,
• 5+ years in a people-management role. Talent development and team leadership
• Strong knowledge of networking, compute, storage, virtualization, identity and access management, enterprise collaboration, backup and recovery, monitoring, endpoint management, and infrastructure automation.
• Experience leading IT service management and infrastructure operations and complex infrastructure transformations.
• Proven ability to manage budgets, forecasts, contracts & external providers.
• Strategic thinking and disciplined execution
• Customer and business orientation
• Sound judgment, ownership, and accountability
• Clear communication and stakeholder influence
• Risk awareness and continuous improvement
• Collaboration across technical and business teams

Additional Requirements

• May require participation in an on-call escalation rotation and availability outside normal business hours for critical incidents or planned maintenance.
• Periodic travel may be required to company sites, data centers, or supplier locations.
• Works in a hybrid office and remote environment, subject to organizational policy and business needs.

Pay Transparency

The pay range for this role is:

$124,300.00-$211,700.00/Annual

The base pay actually offered to the successful candidate will take into account, without limitation, the candidate's location, education, jo