Senior Manager Internal Communications (H/F) (Communications)

Fivetran; Clifton (TX); Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

100% employer-paid medical insurance

RSU stock grants

Professional development opportunities

Remote-friendly work policy

Job summary

Fivetran is seeking a Senior Lead, Employee Experience & Internal Communications to shape how employees connect with the company and each other. You will write compelling communications, design listening mechanisms, and build recognition programs to energize a global workforce.

You will develop scalable frameworks for culture and engagement, use surveys and metrics to guide actions, and collaborate with executives to ensure transparency and alignment with company priorities.

Qualifications

• 6+ years of experience across internal communications and employee experience/engagement with excellent writing.
• Demonstrated experience designing employee listening, feedback, or survey programs.
• Experience building or running employee recognition programs.
• Experience planning and executing company-wide events or community programming, including for distributed/remote teams.
• Strong ability to analyze and present data and tell a story.
• Experience working with executives at all levels.
• Fluent in best practices across internal communication channels.

Responsibilities

• Own the internal communications strategy, calendar, and multi-channel distribution framework spanning People and COO organizations.
• Write and edit clear, engaging content for internal audiences across our wiki and other channels.
• Support leadership on change and reorg communications with transparency and buy-in.
• Manage and optimize internal communication channels (email, intranet, Slack, digital platforms).
• Develop and maintain a crisis communications plan for events affecting the company and employees.
• Establish feedback mechanisms to gauge effectiveness and translate insights into action.
• Build and document a company-wide recognition framework and iterate based on results.
• Align Slack, Workday and other tools with company values.
• Launch culture initiatives through annual company survey.

Skills

Strong writing

Internal communications

Data storytelling

Event planning

Cross-functional collaboration

Tools

Google Suite

Notion

Job description

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.
You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.

Technologies You’ll Use

Google Suite, Notion

Internal Communications

• Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
• Write and edit clear, engaging content for internal audiences across our internal wiki and other channels
• Support leadership on change and reorg communications, ensuring transparency and buy-in
• Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
• Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
• Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
• Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results
• Slack, Workday) and align it with company values
• Identify and help launch culture initiatives grounded in our top company values through the annual company survey)

Events & Community

• Design a connection framework for events and community programming, including remote/distributed hubs
• Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals

Data & Storytelling

• Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions

Qualifications and Experience

• 6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing
• Demonstrated experience designing employee listening, feedback, or survey programs
• Experience building or running employee recognition programsExperience planning and executing company-wide events or community programming, including for distributed/remote teams
• Strong ability to analyze and present data accurately, and use it to tell a story
• Experience working cross-collaboratively with employees and executives at all levels
• Fluent in best practices across internal communication channels
• Understanding of how communications, recognition, culture, and leadership intersect
• Experience driving behavior change through communications and program design
• Excellent written and verbal communication skills

Bonus Skills

LI-SR1 #LI-Remote

The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands.

• 100% employer-paid medical insurance *
• Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
• RSU stock grants*
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

* Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.