Senior Manager, Internal Audit

Quest Oracle Community; Chicago (IL); Hybrid; USD 150,000 - 211,000; Full time

Job summary

Quest Oracle Community is seeking a senior audit leader responsible for guiding the financial and operational portions of the internal audit plan. This role oversees multiple audits, mentors staff, and partners with senior management on strategic initiatives, including AI-enabled tools to improve efficiency and risk coverage.

The position emphasizes executive communication, governance, and cross-functional collaboration within a hybrid work environment.

Qualifications

• BS in accounting, management, finance, IT, or related field or equivalent experience.
• MS degree preferred.
• 7+ years of audit or related experience.
• 4+ years in a management or supervisory role.
• Expert knowledge of operational audit disciplines and COSO/IIA standards.
• Advanced oral and written communication with execs/board.
• Advanced MS Office and audit platforms experience.
• Experience with AI-enabled audit tools and data analytics.

Responsibilities

• Lead and supervise audit staff; ensure methodology and documentation standards are met.
• Lead annual risk assessment for the financial/operational plan and track progress.
• Manage project budgets and provide status updates to leadership.
• Create executive presentations and Finance/Audit Committee materials.
• Foster a productive, inclusive team environment and professional growth.

Skills

Executive communication

Audit management

Data analytics

AI in audits

Education

BS in accounting/related

MS preferred

Tools

Audit management platforms (Optro)

Excel

ACL

PeopleSoft

Workday

Job description

Job Description Summary

This role is responsible for leading the development and directing the delivery of the financial / operational portion of the annual internal audit plan. The role directs multiple concurrent audit projects and supervises audit managers or staff to ensure that work progresses and meets quality standards. The role supports the leader with Internal Audit Department administrative oversight, strategic improvement initiatives (including the evaluation and deployment of artificial intelligence and other automated audit tools and techniques), executive presentations, Plan-facing audit conferences and roundtables, and special projects. The role contributes to evaluating and strengthening the risk management, internal control, and operational efficiency of the Association, and supports knowledge sharing among BCBS Plan Internal Audit functions.

Responsibilities include but are not limited to:

• Manages audit staff throughout audit delivery ensuring that methodology requirements and documentation standards are met. Performs quality control reviews of audit risk assessments, programs, and workpapers. Reviews and approves audit findings, reports, and other audit communications. Oversees the appropriate use of the automated audit platform. Assists staff with challenging technical, communication, or relationship matters.
• Leads the annual risk assessment to develop the financial / operational portion of the Internal Audit plan. Monitors the progress of the audit plan throughout the year and provides status updates to Internal Audit leadership. Establishes and manages project level time budgets. Builds and maintains trusted advisory relationships with BCBSA Senior Management. Coordinates activities with other Risk functions (ERM, Compliance, Information Security).
• Supports the Senior Director with Internal Audit Department administrative oversight, and development and execution of strategic planning initiatives and the quality assessment and improvement program. Leads the evaluation and deployment of artificial intelligence and other automated audit tools and techniques to enhance audit effectiveness and efficiency. Creates executive presentations and Finance and Audit Committee materials. Leads research of complex matters. Manages the quarterly evaluation and update reporting for open audit issues.
• Lead and manage a team with the aim of driving effective performance management, fostering professional growth, and creating a positive and inclusive work environment. This role is dedicated to utilizing strong leadership and communication skills to motivate and inspire team members, ensuring they are aligned with and committed to achieving the organization's goals.

The posting range for this position is:

150,200.18 - 211,137.07

Required Education, Certifications and Experience

Education

• Required BS in accounting, management, finance, IT, or other business discipline deemed applicable; or equivalent work experience
• Preferred MS

Experience

• Required 7+ Years audit or related experience

Knowledge Skills and Abilities

• Minimum 4 years in a management or supervisory capacity.
• Expert knowledge of operational audit disciplines including risk assessments, financial, compliance, and operational process audits; third-party risk/vendor audits; program management audits; and new process/system implementation audits.
• Expert knowledge of IIA Standards, audit methodologies, the COSO internal control framework, and Governance Risk and Compliance concepts.
• Advanced knowledge and experience supervising integrated operational / IT audits.
• Advanced oral and written communication skills including executive / board presentations
• Advanced research and analytical skills
• Advanced knowledge of Microsoft Office and audit management platforms (Optro, etc)
• Ability to evaluate, adopt, and lead deployment of AI-enabled tools that enhance audit efficiency, risk identification, data analytics, and reporting quality.
• Ability to extract and analyze data using automated means (e.g., Excel, ACL, PeopleSoft, Workday, and other applications as appropriate)
• Demonstrates AI literacy and an understanding of generative AI tools, including appropriate business applications and limitations.

Certifications & Licenses

• Preferred: Certified Internal Auditor (CIA) - Institute of Internal Auditors
• Preferred: Certified Public Accountant (CPA) - Various
• Preferred: Certified Information Systems Auditor (CISA) - ISACA
• Preferred: Certified Fraud Examiner (CFE) - ACFE
• Preferred: Certification in Risk Management Assurance (CRMA) - IIA

Additional Preferred Experience

• Seven or more years of audit or related experience.
• Management or supervisory role.
• Health Insurance industry experience
• BCBS Experience

#LI_HYBRID

The posted salary range is the lowest to highest salary we , in good faith , believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the hiring range and t his hiring range may also be modified in the future. A candidate's position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs. This job is also eligible for annual bonus incentive pay.

We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching , lifestyle spending account and m any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.