Senior Manager, Insurance Operations & Service Excellence

PwC; New York (NY); On-site; USD 124,000 - 280,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid holidays

Vacation

Job summary

PwC is seeking a Senior Manager in our Insurance Management Consulting practice across Chicago, New York, and Dallas markets. You will lead large client engagements, shape strategy, and drive operational excellence in insurance services.

You'll collaborate with multi-disciplinary teams, foster client relationships at senior levels, and coach colleagues to deliver measurable results while navigating cross-border engagements and maintaining PwC's ethics framework.

Qualifications

• Bachelor's Degree
• 7 years of combined experience in Consulting and the Insurance industry
• Experience in operationalizing business strategies

Responsibilities

• Lead the development and execution of customer service initiatives
• Drive project success through senior client interactions
• Innovate and improve processes to maintain operational excellence
• Build trust with teams and stakeholders through transparent communication
• Motivate and coach teams to address and resolve complex issues
• Apply strategic thinking to deliver impactful results
• Maintain a focus on achieving top-quality outcomes
• Foster a collaborative and inclusive team environment

Skills

Leadership

Client relationship management

Project management

Communication

Education

Bachelor's Degree

Job description

PwC is seeking a Senior Manager in our Insurance Management Consulting practice across Chicago, New York, and Dallas markets. You will lead large client engagements, shape strategy, and drive operational excellence in insurance services.

You'll collaborate with multi-disciplinary teams, foster client relationships at senior levels, and coach colleagues to deliver measurable results while navigating cross-border engagements and maintaining PwC's ethics framework.