Senior Manager, Infusion Operations & Compliance

Crawford Thomas Recruiting; Brentwood (TN); Remote; USD 130,000 - 145,000; Full time

Benefits offered by this job

Annual bonus 10%

Job summary

Crawford Thomas Recruiting is assisting a client seeking an experienced infusion operations professional. The role covers Ambulatory Infusion Centers, home infusion, and specialty pharmacy, with focus on accreditation, compliance, and program expansion.

The candidate will integrate pharmacy, nursing, and AIC operations, lead ACHC readiness, and develop policies and workflows from scratch to optimize infusion programs.

Qualifications

• 5+ years infusion industry experience across operations, pharmacy, accreditation, compliance, or quality.
• Direct AIC experience plus home infusion and/or specialty pharmacy experience.
• Strong understanding of pharmacy operations and their integration with nursing and AIC operations.
• Hands-on ACHC accreditation experience.
• Experience developing policies and procedures from scratch.
• Experience with EMR implementation, migration, workflow design, or optimization.

Responsibilities

• Advise clients on AIC, home infusion, specialty pharmacy, compliance, quality, and operational improvement.
• Lead ACHC accreditation and reaccreditation readiness, including mock surveys, corrective actions, and responses to findings.
• Develop policies, procedures, SOPs, and operational workflows from the ground up.
• Assess infusion operations and recommend improvements to pharmacy workflows, documentation, quality, compliance, and processes.
• Support new program launches, expansions, and infusion EMR implementations or migrations.
• Partner with pharmacy, nursing, operations, and leadership teams to translate regulatory requirements into practical solutions.

Skills

Infusion operations

Pharmacy integration

Accreditation (ACHC)

Compliance & quality

Policy development

EMR implementations

Program launches

Multisite infusion

Cross-team leadership

Education

Clinical license (NP/RN/PharmD/Tech)

Tools

WeInfuse

CareTend

CPR+

Job description

Salary: $130,000–$145,000+ (negotiable based on experience and licensure)

Bonus: 10% annual performance bonus

Location: Remote – Southeast U.S. with 20% travel.

Summary

Our client is seeking an experienced infusion professional to advise healthcare organizations across Ambulatory Infusion Centers (AICs), home infusion, and specialty pharmacy.

This role combines infusion operations, pharmacy, ACHC accreditation, compliance, and technology. The ideal candidate understands how pharmacy, nursing, AIC operations, and systems work together to build and improve successful infusion programs.

What You'll Do

• Advise clients on AIC, home infusion, specialty pharmacy, compliance, quality, and operational improvement.
• Lead ACHC accreditation and reaccreditation readiness, including mock surveys, corrective actions, and responses to findings.
• Develop policies, procedures, SOPs, and operational workflows from the ground up.
• Assess infusion operations and recommend improvements to pharmacy workflows, documentation, quality, compliance, and processes.
• Support new program launches, expansions, and infusion EMR implementations or migrations.
• Partner with pharmacy, nursing, operations, and leadership teams to translate regulatory requirements into practical solutions.

What You Bring

• 5+ years of infusion industry experience across operations, pharmacy, accreditation, compliance, or quality.
• Direct AIC experience plus home infusion and/or specialty pharmacy experience.
• Strong understanding of pharmacy operations and their integration with nursing and AIC operations.
• Hands-on ACHC accreditation experience.
• Experience developing policies and procedures from scratch.
• Experience with WeInfuse, CareTend, and/or CPR+.
• Ability to assess operations and translate findings into practical client recommendations.
• Experience with EMR implementation, migration, workflow design, or optimization.
• Multi-site infusion experience and knowledge of NICA standards.
• Must possess a valid clinical license. Nurse Practitioner, Registered Nurse, Pharmacist/PharmD, or Pharmacy Technician are all acceptable.
• Depth of infusion operations, pharmacy, accreditation, and compliance experience