Senior Manager, Infrastructure Engineering

JobCubby; Austin, Northern (TX, KY); Hybrid; USD 211,000 - 291,000; Full time

Benefits offered by this job

Variable compensation

Equity

Health benefits

Job summary

Commerce is seeking a Senior Manager, Infrastructure Engineering to lead a team of engineers responsible for scalable platforms powering a global engineering organization.

You will drive cloud-native transitions, containerization, and IaC while hiring, coaching, and aligning with product and security partners. A hybrid model is available for Austin/Atlanta, with a focus on reliability, security, and developer velocity.

Qualifications

• 8+ years of infrastructure engineering experience with 4+ years in management.
• Proficiency in cloud-native architecture, containerization, and systems engineering.
• Bachelor's or Master's degree in a relevant field.

Responsibilities

• Lead and coach a team of infrastructure engineers and drive the roadmap.
• Shift the platform toward cloud-native, containerized, orchestrated environments (Kubernetes, IaC).
• Ensure reliability, security, and global performance across systems.

Skills

Cloud-native architecture

Containerization

Kubernetes

Infrastructure as Code

People management

Cross-functional collaboration

Education

Bachelor's or Master's degree in Computer Science, Engineering, or equivalent practical experience

Tools

Cloudflare

Job description

to apply - email only, no card. You can also save this posting or score it againstyour profile with AI.## About the roleThe Senior Manager leads a team of infrastructure engineers to build and operate scalable, cloud-native platforms while driving developer productivity. This role balances hands-on technical leadership with people management, including hiring, coaching, and executing the infrastructure roadmap.## RequirementsCandidates must have over 8 years of infrastructure engineering experience, including at least 4 years in a management role. Proficiency in cloud-native architecture, containerization, and systems engineering is required, along with a bachelor's or master's degree in a relevant field.## BenefitsVariable compensationEquityHealth benefits## Full descriptionWelcome to the Agentic Commerce EraAt Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.The Senior Manager, Infrastructure Engineering leads a team of engineers responsible for the platforms and systems that power our global engineering organization. This role balances hands-on technical leadership with people management, driving the continued evolution toward cloud-native, containerized, and highly available infrastructure while building a high-performing, engaged team. The Senior Manager partners closely with engineering leadership, product, and cross-functional stakeholders to reduce developer friction, strengthen system reliability and security, and ensure infrastructure investments scale with business growth.BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry.What You'll Do:All aspects of managing distributed infrastructure and software engineering teams, including hiring, coaching, performance management, and career development.* Own execution of the platform and infrastructure roadmap for the team, translating broader infrastructure strategy into concrete quarterly priorities* Lead the team's continued shift toward cloud-native, containerized, and orchestrated environments (e.g., Kubernetes, infrastructure-as-code)* Ensure core infrastructure, data, and messaging layers are built and operated to support global scale, performance, and availability targets* Drive developer productivity initiatives that reduce friction and cycle time across build, test, deploy, and observability workflows* Partner with security and platform architecture peers to ensure infrastructure decisions support reliability, availability, and security without sacrificing developer velocity* Manage a team of infrastructure/platform engineers, holding clear ownership of strategic areas of the codebase and technical roadmap* Communicate across teams and geographies to ensure cohesion within engineering and alignment with cross-functional stakeholders* Coach, mentor, and grow engineers and technical leads, building a sustainable talent pipeline within the team* Partner with Talent Acquisition to attract, hire, and retain top-tier infrastructure engineering talent* Foster a high-trust, high-feedback culture where engineers are encouraged to speak up, experiment, and challenge the status quo* Manage performance, deliver regular and constructive feedback, and set clear goals aligned to business and team objectives* Identify and address talent and skill gaps through hiring, development, and organizational adjustments* Represent engineering needs, constraints, and contributions to product, sales, and other cross-functional partners* May periodically contribute to technical design, architecture review, or hands-on implementation as neededWho You Are:* 8+ years of professional infrastructure engineering experience and 5+ years professional software engineering experience including 4+ years directly managing engineers* Proven expertise in cloud-native and platform architecture, including containerization, orchestration (e.g., Kubernetes), and infrastructure-as-code* Hands-on experience with all aspects of database systems, including provisioning, turning, and disaster recovery.* Hands-on experience optimizing global performance and security using modern edge and network platforms (e.g., Cloudflare)* Strong systems engineering foundation; able to evaluate system design trade-offs and identify architectural or application weaknesses* Solid UNIX/Linux fundamentals* Experience with backend and/or frontend development in Ruby on Rails, PHP, Python, Golang, Scala, Java, or similar languages* Working knowledge of relational database systems and external service integrations* Experience operating within Agile methodologies (Scrum, XP, or Kanban)* Demonstrated ability to influence and align cross-functional and distributed stakeholders across multiple geographies* Excellent written and verbal communicator, comfortable giving direct, constructive feedback at any level of the business* Strong bias for action with a track record of driving complex, ambiguous initiatives from concept through production* Strong emotional intelligence; composed and effective in high-stakes or ambiguous situations* Skilled coach and mentor with a demonstrated commitment to employee development* Bachelor's or Master's degree in Computer Science, Engineering, or equivalent practical experience* Prior experience in infrastructure, platform, or SaaS engineering environments strongly preferred* Track record of on-time, on-budget delivery with satisfied technical and business stakeholdersWork Where You Thrive:For candidates based in the Austin or Atlanta metro area, the position follows a hybrid work model with three days per week in the office, balancing focused individual work with meaningful in-person collaboration.#LI-AP1#LI-RemotePay Transparency: $211,000 - $291,000Compensation TransparencyThe national base salary range for this role is posted above in this job post.Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.Inclusion and BelongingAt Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make