Senior Manager, Information Technology

DFO Referrals; New York (NY); Hybrid; USD 195,000 - 230,000; Full time

Benefits offered by this job

Hybrid work environment

100% company paid medical premiums

Gym reimbursement

Generous PTO offering

Job summary

OceanX seeks a Senior Manager, Information Technology to lead our global technology function, overseeing enterprise strategy, infrastructure, cybersecurity, business systems, and user support across offices, vessels, education programs, media production, and global initiatives.

This hands-on leadership role balances strategic oversight with direct execution, directing a distributed team, managing external partners, and driving IT separation from the parent organization to build a secure,

Qualifications

• Bachelor’s degree in information systems, computer science, engineering, or a related discipline (advanced degree desirable).
• 12+ years of progressive information technology experience, including leadership for enterprise infrastructure, cybersecurity, business systems, and service delivery.
• Experience leading small, geographically distributed technology teams and influencing outcomes across a complex organization.
• Strong knowledge of cloud environments, networking, cybersecurity, IAM, enterprise applications, AI tools, and productivity platforms.
• Demonstrated ability to balance technology strategy and leadership with hands-on implementation, troubleshooting, and operational support.
• Experience managing outsourced service providers, consultants, vendors, and strategic technology partners.
• Experience leading technology modernization, systems integration, and digital transformation initiatives.
• Experience developing and managing cybersecurity, technology risk, incident response, disaster recovery, and business continuity programs.
• Strong financial and operational management experience, including budgets, roadmaps, and resource planning.
• Excellent communication and stakeholder management skills; ability to explain complex technical issues to nontechnical audiences.

Responsibilities

• Develop and execute an enterprise technology strategy aligned with OceanX’s priorities and growth plans.
• Lead IT planning, governance, budgeting, vendor strategy, technology roadmaps, and investments.
• Advise senior leadership to ensure technology supports research, education, media production, and global programs.
• Oversee IT and risk infrastructure separation from the parent organization.
• Develop IT policies, standards, governance, and operating procedures.
• Oversee networks, cloud platforms, IAM, end-user computing, AI infrastructure, and core services.
• Provide hands-on support for technology implementations and operations.
• Ensure services are reliable, secure, and scalable across global operations.
• Own cybersecurity and technology risk programs with appropriate resources.
• Oversee endpoint protection, IAM, vulnerability mgmt, incident response, DR, and BC planning.
• Ensure privacy and contractual compliance; lead security audits and remediation.
• Oversee enterprise applications, SaaS, AI tools, and emerging technologies.
• Lead system integrations, modernization, and digital transformation initiatives.
• Identify opportunities to improve organizational effectiveness through tech, data, and AI use.
• Lead a customer-focused IT support function with clear standards and escalation processes.
• Develop employee technology training and cybersecurity awareness programs.
• Manage relationships with MSPs, telecom partners, consultants, and vendors.
• Lead and develop a small distributed IT team; foster collaboration and service excellence.
• Manage budgets, contracts, and vendor performance.
• Willingness to work flexible hours for cross-time zone collaboration.
• Adaptable to varying workloads; balance execution with lighter phases.
• Additional duties as assigned.

Skills

Cloud environments

Networking

Cybersecurity

Identity and access management

Enterprise applications

AI tools

Productivity platforms

Leadership

Communication

Education

Bachelor’s degree in information systems, computer science, engineering, or related discipline

Job description

OceanX is a nonprofit working to unlock the ocean’s sustainable potential. Through a dual focus on science and education, we’re building a new paradigm where humanity and the ocean mutually thrive. Our approach is fueled by exploration, leveraging advanced research, multimedia educational programs, cross-sector partnerships, and advanced technology to help transform how people understand and value the ocean. Our work strives to fortify biodiversity and increase the sustainable use of ocean resources to help ensure the ocean remains a foundation for human wellbeing and potential. OceanX is a nonprofit operating program of Dalio Philanthropies.

OceanX is seeking a Senior Manager, Information Technology to lead and support its global technology function. Reporting to the COO and CFO, this role will oversee enterprise technology strategy, infrastructure, cybersecurity, business systems, and user support across OceanX’s offices, vessel operations, education programs, media production, and other global initiatives.

This is a hands-on leadership role that balances strategic oversight with direct execution of technology initiatives and day-to-day operational needs. The Senior Manager will lead a small, geographically distributed team, manage external technology partners, and help drive the separation of OceanX’s IT and risk infrastructure from its parent organization. The ideal candidate will combine broad technical expertise, strong business judgment, and a service-oriented approach to build a secure, scalable, and effective global technology environment.

OceanX is an entrepreneurial environment which values team players who can manage priorities and workstreams simultaneously. To thrive and succeed within our unique culture and work environment, you must demonstrate humility, innate curiosity, and openness to new ideas/approaches. You also must be hard working, composed and goal oriented. All employees are expected to be honest, excited about providing and receiving objective feedback, constantly striving for self-improvement, and committed to the pursuit of excellence.

Position Location:

New York City

Duties and Responsibilities:

• Develop and execute an enterprise technology strategy aligned with OceanX’s organizational priorities and growth plans.
• Lead IT planning, governance, budgeting, vendor strategy, technology roadmaps, and investment decisions.
• Serve as a trusted advisor to senior leadership, ensuring that technology effectively supports OceanX’s scientific research, education, media production, vessel operations, and global programs.
• Lead the separation and transition of OceanX’s IT and technology risk infrastructure and related workstreams from its parent organization.
• Develop and maintain practical IT policies, standards, governance frameworks, and operating procedures.
• Oversee networks, cloud platforms, collaboration tools, identity and access management, end-user computing, AI-related infrastructure, and other core technology services.
• Provide hands‑on support across technology implementations, troubleshooting, and day‑to‑day operational needs.
• Ensure technology services are reliable, scalable, secure, and responsive across OceanX’s global operations.
• Own and manage OceanX’s cybersecurity and technology risk program, with support from specialist resources as needed.
• Oversee endpoint protection, identity and access management, vulnerability management, incident response, disaster recovery, and business continuity planning.
• Ensure compliance with applicable privacy, information security, and contractual requirements.
• Lead periodic risk assessments, security testing, technology audits, and remediation efforts.
• Oversee OceanX’s portfolio of enterprise applications, SaaS platforms, AI tools, and emerging technologies.
• Lead system integrations, technology modernization, and digital transformation initiatives that simplify work and improve the employee experience.
• Identify opportunities to improve organizational effectiveness through technology, automation, data, and the responsible use of artificial intelligence.
• Lead a customer‑focused IT support function that provides responsive, high‑quality service to staff worldwide.
• Establish service standards, operating metrics, and clear support and escalation processes.
• Develop and oversee employee technology training and cybersecurity awareness programs, leveraging specialist support when appropriate.
• Manage relationships with managed service providers, telecommunications partners, consultants, and technology vendors.
• Lead, mentor, and develop a small, geographically distributed IT team.
• Build a culture of collaboration, accountability, continuous improvement, and exceptional service.
• Manage departmental budgets, technology contracts, resource plans, and vendor performance.
• Willingness to work flexible hours, including early mornings or late evenings, to support cross‑time zone collaboration.
• Adaptable to varying workloads, balancing periods of focused execution with lighter operational phases.
• Additional duties as assigned.

Qualifications:

• Professional Experience:
  • Bachelor’s degree in information systems, computer science, engineering, or a related discipline; an advanced degree is desirable.
  • At least twelve (12) years of progressive information technology experience, including leadership responsibility for enterprise infrastructure, cybersecurity, business systems, and service delivery.
  • Experience leading small, geographically distributed technology teams and influencing outcomes across a complex organization.
  • Strong knowledge of cloud environments, networking, cybersecurity, identity and access management, enterprise applications, AI tools, and productivity platforms.
  • Demonstrated ability to balance technology strategy and leadership with hands on implementation, troubleshooting, and operational support.
  • Experience managing outsourced service providers, consultants, vendors, and strategic technology partners.
  • Demonstrated success leading technology modernization, systems integration, and digital transformation initiatives.
  • Experience developing and managing cybersecurity, technology risk, incident response, disaster recovery, and business continuity programs.
  • Strong financial and operational management experience, including responsibility for budgets, contracts, roadmaps, and resource planning.
  • Excellent communication and stakeholder management skills, including the ability to explain complex technical issues clearly to nontechnical audiences and senior leaders.
  • Proven ability to manage competing priorities, respond effectively to evolving needs, and maintain high standards in a fast‑paced environment.
  • Experience leading large‑scale technology integrations, separations, deployments, or organizational disentanglements is highly desirable.
  • Experience supporting global or geographically distributed operations is preferred.
  • Experience within science, conservation, education, media, philanthropy, a nonprofit, or another mission‑driven environment is preferred.
• Personal Attributes:
  • Determined, resourceful and practical. An independent, self‑starter, with a “roll up your sleeves” attitude and strong work ethic
  • Agility, with a track record of getting things done
  • Strong project management capabilities
  • Organized, reliable, and meticulous
  • Ability to work and thrive in an entrepreneurial, rapidly evolving environment, with significant ambiguity
  • Ability to prioritize, meet tight deadlines, anticipate needs, and maintain high quality work
  • Strong interpersonal and communication skills (written and verbal)
  • Maintains high standards
  • Highly collaborative
  • General curiosity and passion for the Ocean

Illustrative Benefits

• Access to a World Class Exploration Vessel
• 100% company paid medical premiums
• Friday summer hours
• Monthly community happy hours
• Hybrid work environment
• 2 One-Month Periods of Remote First Work
• Free catered food services for in-office Thursdays
• Generous PTO offering
• Casual dress code
• 150% 401(k) match up to $7,500 and 100% match above $7,500 ($15k match limit)
• Gym reimbursement, back up childcare services, insurance, financial, and legal services, and much more!

Compensation:

Compensation for the role includes a competitive salary in the range from $195,000 - $230,000 (inclusive of a merit-based bonus, dependent on years of experience, level of education obtained, as well as applicable skillset) and an excellent benefits package, including paid time off ranging from 15 to 25 days based on years of service, paid sick and safe leave, dental, vision, life and disability insurance, paid parental time off, birth mother recovery pay, sick family member pay, parental ramp back up program, gym reimbursement and generous employer match for 401k.

Use of AI in the Application Process:

We recognize that candidates may use AI-enabled tools to assist with resume drafting, application preparation, and interview preparation. Such use is permitted provided all submitted materials accurately reflect the candidate's own qualifications, experience, skills, and work history.

Candidates may not submit hidden instructions, embedded prompts, misleading metadata, deceptive content, code, or other materials intended to interfere with or improperly influence the Company’s recruiting process or the administration of candidate applications. Any attempt to misrepresent qualifications or improperly interfere with the recruiting process may result in disqualification from consideration.

Please note that we do not provide immigration sponsorship for this position.

At OceanX, we believe our biggest asset is our people. We are proud to be an equal opportunity

employer, hiring and developing individuals from diverse backgrounds and experiences to add to

our collaborative culture. OceanX treats all candidates and employees with respect and does not

discriminate in our recruiting, hiring, and promoting processes and general treatment during

employment, including on the basis of actual or perceived race, creed, color, religion, sex, age,

sexual orientation, gender identity and/or expression, alienage or national origin, ancestry,