Senior Manager - Indirect Sourcing Operations

CSS; Glenview (IL); On-site; USD 140,000 - 190,000; Full time

Job summary

CSS is seeking a Senior Manager - Indirect Sourcing Operations to design, optimize, and run processes, controls, and support capabilities needed to scale a best-in-class indirect procurement function. You will partner with Procurement Leadership, IT, Finance, and Business Operations to shape technical capabilities, governance, and continuous improvement for long-term procurement excellence.

Responsibilities include leading the indirect procurement operating model, enabling Procure-to-Pay

Qualifications

• Bachelor's degree required; Master's preferred
• 8 years of experience in Procurement Operations, Procurement Excellence, or related field
• Experience supporting indirect procurement in large multisite or complex enterprises
• Strong knowledge of procurement technologies (Oracle, Ariba, Coupa)
• Proven track record leading process transformation and procurement tech initiatives
• Ability to influence stakeholders across Finance, Operations, IT, Procurement and leadership
• Ability to translate business needs into clear process flows
• Travel up to 25%

Responsibilities

• Lead design and optimization of the indirect procurement operating model
• Develop and optimize Procure-to-Pay processes and controls
• Partner with IT for future-state procurement capabilities; lead Oracle Self Service procurement initiative
• Drive standardization, automation, and improvement of indirect procurement operations
• Develop procurement metrics, dashboards, and reporting; ensure policy compliance
• Support supplier and internal stakeholder issue resolution; enable future growth
• Collaborate with Sourcing Lead to ensure smooth transition from sourcing to execution

Skills

Procurement operations

Stakeholder collaboration

Analytical thinking

Governance & reporting

Change management

Education

Bachelor's degree in Business, Supply Chain Management, Finance, Operations, Information Systems, or related discipline

Master's degree preferred

Tools

Oracle

Ariba

Coupa

Job description

As the Senior Manager - Indirect Sourcing Operations, you will be responsible for designing, optimizing, and managing the processes, controls, and support capabilities required to scale a best-in-class indirect procurement function. You will serve as the operational foundation for a new Indirect Procurement organization responsible for transforming the management of more than $2B in annual indirect spend. You will partner closely with Procurement Leadership, IT, Finance, and Business Operations to shape the technical capabilities, operational workflows, governance framework, and continuous improvement capabilities needed to support long-term procurement excellence.

Responsibilities:

• Lead the design, implementation, and ongoing optimization of the indirect procurement operating model
• Develop and optimize Procure-to-Pay processes and controls to align with policy and audit requirement
• Partner with IT to design and implement future-state procurement capabilities and system enhancements; serve as the primary business lead for procurement technology initiative involving Oracle Self Service procurement platform
• Drive scalable procurement process standardization, automation, and continuous improvement initiatives across indirect procurement operations
• Develop and maintain procurement performance metrics, dashboards, and reporting capabilities; ensure adherence to procurement policies, controls, and compliance requirements
• Support supplier and internal stakeholder issue resolution; build operational frameworks that enable future organizational growth
• Collaborate closely with the Sourcing Lead to ensure sourcing strategies transition effectively into ongoing operational execution

Qualifications:

• Bachelors Degree - Business, Supply Chain Management, Finance, Operations, Information Systems, or related discipline required; Masters Degree preferred
• Licenses/Certificates/Designations - PMP, Lean Six Sigma, or equivalent certification preferred
• 8 years of experience in Procurement Operations, Procurement Excellence, Supply Chain Operations, Indirect Procurement, or related operational function
• Experience supporting indirect procurement functions within large multisite or complex enterprise organization
• Strong working knowledge of procurement technologies such as Oracle, Ariba, Coupa, or related platforms
• Proven experience leading process transformation, operational improvement, or procurement technology initiatives
• Demonstrated ability to influence and collaborate with stakeholders across Finance, Operations, IT, Procurement, suppliers, and business leadership
• Ability to convert business needs into clear, efficient process flows and operating procedures
• Strong analytical, problem-solving, communication, governance, reporting, and change management skills
• Experience leading procurement transformation programs, procurement governance frameworks, or enterprise Source-to-Pay operating models preferred
• Experience shaping scalable procurement systems, compliance structures, dashboards, and operational frameworks that support enterprise growth preferred
• Ability to travel 0% - 25% #LI-SG1