Senior Manager, Identity & Access Management

doordashusa; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

DoorDash in the United States is seeking an experienced IAM leader to drive a global identity and access management program, turning strategy into practical improvements while working with our UK-based IAM leader across time zones. The role will later build and develop the US IAM engineering team.

You will configure IAM platforms, improve lifecycle processes, govern access, and automate with APIs, balancing risk reduction with scalable security and governance across the org.

Qualifications

• 8+ years of IAM experience with ownership of access reviews and lifecycle controls.
• Hands-on with IAM platforms such as Okta, ConductorOne, Saviynt, or SailPoint.
• Ability to use APIs, scripting, or automation to deliver solutions.
• Experience turning ambiguous IAM problems into scalable designs.
• Technical leadership and cross-functional influence in delivery.

Responsibilities

• Configure and implement IAM improvements via platforms, APIs, scripting, and automation.
• Improve identity lifecycle, access governance, and self-service while preserving security.
• Prioritize issues, make risk-informed decisions, and meet global IAM objectives.
• Embed compliance into workflows: access reviews, audit trails, remediation.
• Advance RBAC/ABAC approaches and governance for non-human identities.
• After onboarding, lead US IAM engineering and collaborate with global stakeholders.

Skills

IAM leadership

APIs & scripting

Automation

Risk assessment

Data-driven decision making

Tools

Okta

ConductorOne

Saviynt

SailPoint

Job description

Role overview

Lead hands-on delivery for a global identity and access management programme, making access simpler for employees and engineers while maintaining strong governance and audit controls. You will turn strategy into implemented improvements, work closely with a UK-based global IAM leader across time zones, and later build and develop the US IAM engineering team.

Responsibilities

• Configure and implement IAM improvements using identity platforms, APIs, scripting, and automation, delivering practical early solutions that can scale.
• Improve identity lifecycle processes, access governance, and self-service to reduce user friction while preserving security controls.
• Prioritise operational issues, make risk-informed decisions, and deliver against global IAM objectives.
• Embed compliance into routine access workflows, including user access reviews, lifecycle controls, audit evidence, and remediation.
• Advance role- and attribute-based access approaches and explore governance for non-human identities and AI agents.
• After onboarding, manage and grow the US IAM engineering team and partner with global stakeholders.

Requirements

• At least 8 years of IAM experience, including direct ownership of access reviews, identity lifecycle controls, audit evidence, and control remediation.
• Hands-on experience configuring an IAM platform such as Okta, ConductorOne, Saviynt, SailPoint, or a comparable system.
• Ability to use APIs, scripting, or automation to deliver working technical solutions.
• Experience taking ambiguous IAM problems from assessment through design to implementation, balancing urgent risk reduction with scalable solutions.
• Demonstrated technical team leadership and cross-functional influence, with the ability to set priorities and stay involved in engineering delivery.
• Strong analytical and problem-solving skills, using data to identify gaps, improve processes, and assess security, compliance, and user experience.

Benefits and work setup

The role has a global remit and requires flexibility to work earlier hours for collaboration with UK colleagues while maintaining coverage across US teams. The source listing says the anticipated fill date is January 3, 2027; compensation and other benefits were not fully included in the available material.