Senior Manager, HR Business Partner

BIC; Norwalk (CT); Hybrid; USD 100,000 - 140,000; Full time

Job summary

BIC World in Norwalk, CT seeks an experienced HR Business Partner for NAM Commercial to shape the employee experience and deliver strategic HR support across talent, culture, recruitment, learning, and performance.

You will partner with senior management, lead talent initiatives for North America, manage onboarding/offboarding, and ensure policy compliance while driving a collaborative cross-functional culture.

Qualifications

• Bachelor's degree required.
• 8–10 years of HR experience across organizational design, leadership coaching, talent development, and learning.
• Experience in manufacturing, distribution, or retail settings preferred.
• Experience in FMCG industry.

Responsibilities

• Partner with senior management to build talent capability through recruitment, objectives, career development, and engagement.
• Lead management on employee relations, coaching, goal setting and performance management.
• Manage policies, compensation, benefits, and performance for ~150 team members.
• Handle complex HR issues including counseling, exit interviews, terminations, and investigations.
• Oversee onboarding and offboarding, and guide North American talent processes.

Skills

HR leadership

Talent management

Employee relations

Recruitment

Performance management

Coaching & development

Cross-functional collaboration

Time management

Initiative

Discretion with confidential info

Education

Bachelor's Degree

Tools

MS Word, Excel, PowerPoint, Outlook

HRIS

ESA/Human Rights/AODA knowledge

Job description

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a \"roll up your sleeves and get the job done\" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

The HR Business Partner for NAM Commercial will play an important role in ensuring our team members perform to their full potential by shaping the employee experience and delivering best in class HR support to the organization. This role will be a trusted partner providing strategic guidance, direction and management of people-related topics that include talent management, culture, engagement, recruitment, retention, learning and development, and enabling a collaborative cross-functional culture.

What You'll Do

• Partner with senior management, leading the process of building talent capability through recruitment, management of objectives, career development, and engagement


• Lead and influence senior management and people managers on employee relations, team dynamics, coaching, goal setting and performance management


• Point of contact for HR related issues that includes but not limited to policies and procedures, compensation, benefits, and performance management for approximately 150 team members


• Monitor employment changes and ensure compliance with company policiesManage complex HR issues including employee counseling exit interviews, employee terminations and employee investigations


• Support recruitment activitiesand manage the onboarding and offboarding processManage and guide goal setting, engagement, performance management and talent management processes for North America

What We're Looking For

• Bachelor's Degree


• A minimum of 8 to 10 years of experience in human resources Experience and to a variety of HR facets including organizational design, leadership coaching, talent management and development, performance management, and learning and development.


• PriorHR experience in a manufacturing, distribution, or retail setting


• Experience in the FMCG industry


• Capable of appropriately handling highly confidential documents and information


• Excellent interpersonal and communication skills (verbal and written)


• Strong analytical problem-solving skills including time managementAbility to take initiative, ability to work effectively within a team environment


• Strong team player with high bias to action and accountabilityIs a self-starter, takes initiative, and detail oriented


• Excellent interpersonal skills


• Capable of appropriately handling highly confidential documents and information


• Strong analytical problem-solving skills including time management


• Ability to lead without direct authority


• Ability to handle multiple priorities in a fast-paced environment with minimal supervision


• Strong Computer Skills: MS Word, Excel, PowerPoint, Outlook, HRIS, etc.Working knowledge of ESA, Human Rights, AODA and other related legislation

BIC's NAM headquarters will be located in Norwalk, Connecticut. Scheduled to open in 2027, the new headquarters is designed to foster a collaborative, flexible, and modern work environment while supporting a hybrid work model.

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.