Senior Manager, Healthcare Client Experience

Weber Shandwick; New York (NY); On-site; USD 100,000 - 115,000; Full time

Job summary

Weber Shandwick in New York is seeking a Senior Manager with healthcare comms expertise to counsel clients across large accounts, developing and executing strategic integrated programs. You will lead multi-disciplinary teams, handle regulatory submissions, and shape campaigns for pharmaceutical products and disease education, with strong budgeting and client relationship skills.

The role requires agency experience in healthcare, multi-channel launches, and a collaborative mindset in a fast-paced

Qualifications

• 5-6 years of experience within the digital marketing industry (e.g., PR, digital, ad agency, etc.) with a strong understanding of integrated strategies.
• 3+ years team management experience leading small groups and projects.
• Bachelor’s Degree.
• Industry experience in healthcare communications and/or pharmaceuticals.
• Experience launching a healthcare product or campaign with multi-channel initiatives.
• Fluency with regulatory submission processes.
• Strong presentation skills, poise, and professionalism.
• Experience with estimate creation, budgeting, and financial management skills.
• Be a self-starter who works well within a highly collaborative, multi-disciplinary team.

Responsibilities

• Manage client expectations, ensuring quality standards are met and desired results are delivered on budget
• Coordination among multi-disciplinary team of digital, creative, strategy, medical, editorial, video production, web development, etc
• Develop a range of materials including social media ads, banner ads, websites, brochures, congress materials, various print and digital materials
• Build relationships with clients and partner agencies while managing respective status documents to ensure all stakeholders are up to date on workstreams
• Manage regulatory submissions and consolidating feedback for implementation
• Ensure the extended team stays on track with project timelines and completes action items
• Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
• Assist leadership team in financial management for client budgets

Skills

Digital marketing

Team management

Healthcare communications

Regulatory submission processes

Project coordination

Client counseling

Education

Bachelor’s Degree

Job description

Weber Shandwick in New York is seeking a Senior Manager with healthcare comms expertise to counsel clients across large accounts, developing and executing strategic integrated programs. You will lead multi-disciplinary teams, handle regulatory submissions, and shape campaigns for pharmaceutical products and disease education, with strong budgeting and client relationship skills.

The role requires agency experience in healthcare, multi-channel launches, and a collaborative mindset in a fast-paced