Senior Manager, GRC Technology, Metrics, and Automation

Biopharma Careers; New York (NY); Hybrid; USD 124,000 - 207,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with employer matching

Relocation assistance

Job summary

Pfizer is seeking a Senior Manager, GRC Technology, Metrics & Automation, to drive modernization of our cybersecurity GRC tech ecosystem. You will lead GRC platforms, automation, metrics programs, and digital enablement strategies across cybersecurity, data protection, and regulatory compliance at enterprise scale.

You will partner with R&D, Manufacturing, Commercial, Digital, and Corporate functions to deliver data-driven GRC solutions, transforming how cyber risk and control effectiveness are

Qualifications

• Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or related field.
• 6+ years of progressive experience in cybersecurity, governance, risk management, or compliance roles.
• Hands-on experience implementing or managing enterprise GRC platforms, such as ServiceNow GRC/IRM, Archer, or equivalent.
• Strong understanding of cybersecurity frameworks (NIST CSF, ISO 27001).
• Experience modernizing GRC capabilities through digitization, automation, analytics, and continuous control monitoring.
• Background in highly regulated industries, preferably pharmaceutical, life sciences, healthcare, or manufacturing.

Responsibilities

• Oversee the administration, configuration, and continuous improvement of enterprise GRC platforms to support risk, compliance, and cybersecurity objectives.
• Design and implement automated workflows, control monitoring, and integrations across IT and business environments.
• Develop and maintain executive-ready cybersecurity metrics, KPIs, and dashboards.
• Identify and implement AI-enabled capabilities within GRC platforms for risk analytics and decision-support automation.
• Partner with senior leaders to translate requirements into GRC technology solutions.
• Ensure GRC solutions align with NIST CSF, ISO 27001 and pharma regulations (GxP, data integrity).
• Evaluate platform performance, adoption, and control assurance; promote accountability and transparency.
• Manage, coach, and develop a small team of GRC technology analysts/contractors.

Skills

GRC platforms

Automation

Metrics & dashboards

Data analytics

Stakeholder collaboration

Agile work environment

Leadership & coaching

Education

Bachelor's degree in Cybersecurity / CS / IS

6+ years in cybersecurity/governance/risk/compliance

Tools

ServiceNow GRC/IRM

Archer

Job description

ROLE SUMMARY

Our Global Cybersecurity Governance, Risk, and Compliance team provides comprehensive blueprints for cybersecurity excellence by embedding governance, risk management, and compliance into every layer. The team is responsible for ensuring risk-based decision-making is used and that security, privacy, and regulatory compliance is integrated seamlessly with Pfizer’s organization.

We are seeking a Senior Manager, GRC Technology, Metrics & Automation, to drive the modernization and optimization of our cybersecurity GRC technology ecosystem. This role is responsible for the hands-on leadership of GRC platforms, automation capabilities, metrics programs, and digital enablement strategies that support cybersecurity, data protection, and regulatory compliance at enterprise scale.

This role will partner across R&D, Manufacturing, Commercial, Digital, and Corporate functions to deliver integrated, data-driven GRC solutions, transforming how the organization measures, monitors, and reports on cyber risk and control effectiveness.

ROLE RESPONSIBILITIES

• Oversee the administration, configuration, and continuous improvement of enterprise GRC platforms (e.g., Archer, ServiceNow GRC) to ensure scalable, integrated support for risk, compliance, and cybersecurity objectives.
• Design and implement automated workflows, control monitoring, and integrations across complex IT and business environments to reduce manual effort and increase assurance coverage.
• Develop and maintain executive-ready cybersecurity metrics, KPIs, and dashboards that provide leadership with consistent, data-driven visibility into risk posture, control effectiveness, and program maturity.
• Identify and implement AI-enabled capabilities within GRC platforms to enhance risk analytics, anomaly detection, and decision-support automation.
• Partner with senior leaders across business units and technology functions to translate requirements into GRC technology solutions that align with internal policies and global regulatory expectations.
• Ensure GRC technology solutions align with NIST CSF, ISO 27001, and pharmaceutical-specific regulatory expectations (e.g., GxP, data integrity, patient safety).
• Evaluate platform performance, adoption rates, and control assurance effectiveness; champion a culture of technology-enabled accountability and transparency across all GRC processes.
• Manage, coach, and develop a small team of GRC technology analysts and/or contractors; foster professional growth and technical capability building.

BASIC QUALIFICATIONS

• Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or related field
• 6+ years of progressive experience in cybersecurity, governance, risk management, or compliance roles
• Experience overseeing technology-enabled GRC, automation, or platform-driven risk and compliance programs at scale
• Hands‑on experience implementing or managing enterprise GRC platforms, such as ServiceNow GRC/IRM, Archer, or equivalent
• Experience designing automated workflows, integrations, and control monitoring across complex IT and business environments
• Strong understanding of cybersecurity frameworks (NIST CSF, ISO 27001) and how they translate into GRC tooling
• Prior experience modernizing GRC capabilities through digitization, automation, analytics, and continuous control monitoring
• Background working in highly regulated industries, preferably pharmaceutical, life sciences, healthcare, or manufacturing
• Proven ability to influence and collaborate with senior leaders, architects, engineering teams, and cross‑functional business partners
• Experience managing large‑scale technology enablement programs, including platform roadmaps, governance models, and enterprise adoption
• Strong data and analytics mindset, with experience leveraging dashboards and reporting to drive insights and decision making
• Demonstrated experience in an agile work environment possessing qualities such as a collaborative mindset, adaptability to change, and a proactive problem-solving approach
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

PREFERRED QUALIFICATIONS

• Professional certifications: CISSP, CISM, CRISC or similar
• Experience using GRC tools (e.g., Archer)
• Excellent strategic thinking
• Deeply analytical and credible
• Fact-based decision-makinggrounded in metrics, dashboards, and platform insights
• Ability to challenge, influence, and support senior leadership
• Excellent communication and presentation skills
• Ability to bring structure to ambiguous technology and process problems
• Resourceful, self-motivated, and proactive – strong drive for excellence

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Travel as required by the business (less than 20% domestic and/or international)
• Work Location Assignment: Must be able to work in assigned Pfizer office 2-3 days per week, or as needed by the business
• This role is NOT remote
• Work Location Assignment: Hybrid

The annual base salary for this position ranges from $124,400.00 to $207,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

This role is posted in multiple locations. If you are applying for the role in a secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.