Manager, GRC Technology, Metrics, and Automation

Biopharma Careers; New York (NY); Hybrid; USD 99,000 - 165,000; Full time

Benefits offered by this job

401(k) matching contributions

Health benefits

Paid vacation

Job summary

Pfizer seeks a Manager, Technology, Metrics, and Automation to drive data, automation, and platforms enabling risk-informed decisions across Cyber GRC. You will govern data pipelines, reporting systems, and automated workflows ensuring timely, accurate information flows and executive-ready insights.

Lead dashboards for risk committees, drive standardized metrics, and partner with Cybersecurity, IT, Privacy, and Internal Audit.

Qualifications

• Bachelor's degree with 4+ years of experience; OR master's 2+ years; OR PhD 0+; OR associate 8 years; OR high school diploma with 10+ years.
• 4+ years in information technology or cybersecurity.
• Ability to manage multiple priorities and deliver high-quality outputs.
• Strong experience with GRC platforms, reporting, and workflow automation.
• Experience designing metrics and dashboards for executive decisions.
• Strong stakeholder management and executive communication skills.
• Experience in a highly regulated, matrixed enterprise environment.
• Agile work environment experience with collaboration and proactive problem solving.

Responsibilities

• Define and execute the technology roadmap for Cyber GRC tooling.
• Partner with IT and platform teams on system upgrades and data feeds.
• Define and govern Cyber GRC metrics, KPIs, and KRIs.
• Develop executive dashboards for leadership and risk committees.
• Identify automation opportunities to improve data quality and consistency.
• Lead implementation of workflow automation, approvals, and reporting capabilities.
• Ensure alignment between GRC data and enterprise data standards.
• Collaborate with data/analytics teams to enable scalable reporting.

Skills

GRC tooling

Data analytics

Executive storytelling

Cross-functional collaboration

Process optimization

Education

Bachelor's degree

Master's degree

PhD

Associate degree

High School diploma

Tools

ServiceNow GRC

Archer

Power BI

Tableau

Job description

ROLE SUMMARY

Our Global Governance, Risk, and Compliance (GRC) team provides comprehensive blueprints for cybersecurity excellence by embedding governance, risk management, and compliance into every layer. The team is responsible for ensuring risk-based decision-making is used and that security, privacy, and regulatory compliance is integrated seamlessly with Pfizer's organization.

We are seeking a Manager, Technology, Metrics, and Automation who will guide how the organization leverages data, automation, and technical platforms to advance security and risk management outcomes. The role oversees the design and governance of data pipelines, reporting systems, and automated workflows that ensure accurate, reliable, and timely information flows throughout the environment. By integrating technology solutions with operational processes, this role enables teams to monitor performance, identify systemic risks, and make informed decisions that strengthen organizational resilience.

ROLE RESPONSIBILITIES

• Define and execute the technology roadmap for Cyber GRC tooling, aligned to enterprise risk priorities, regulatory requirements, and operating model maturity.
• Partner with IT and platform teams on system upgrades, integrations, data feeds, and configuration enhancements.
• Define and govern a comprehensive set of Cyber GRC metrics, KPIs, and KRIs that provide actionable insights into Pfizer's GRC environment.
• Ensure metrics are risk‑aligned, standardized, and decision‑useful, not just activity‑based.
• Develop executive‑level dashboards for senior leadership, risk committees, and governance forums.
• Identify and drive automation opportunities across Cyber GRC processes to reduce manual effort, improve data quality, and increase consistency.
• Lead implementation of workflow automation, approvals, notifications, evidence collection, and reporting capabilities.
• Ensure alignment between GRC data and enterprise data standards.
• Partner with data/analytics teams to enable scalable reporting solutions (e.g., BI tools, dashboards, automation pipelines).
• Serve as a key partner to Cybersecurity leadership, IT, Infrastructure, Cloud Services, Privacy, Quality, and Internal Audit.
• Translate stakeholder needs into practical technology and reporting solutions.
• Influence adoption and consistent use of GRC platforms across global teams.
• Act as a key contributor during internal audits, external audits, and regulatory inspections, ensuring metrics and system outputs are defensible and traceable.

BASIC QUALIFICATIONS

• Applicant must have a bachelor's degree with at least 4 years of experience; OR a master's degree with at least 2 years of experience; OR a PhD with 0+ years of experience; OR as associate's degree with 8 years of experience; OR a high school diploma (or equivalent) and 10 years of relevant experience.
• 4+ years of experience in information technology or cybersecurity.
• Ability to manage multiple priorities, work with cross-functional teams, and deliver high-quality outputs.
• Strong experience with GRC platforms, reporting, and workflow automation.
• Demonstrated ability to design metrics and dashboards that support executive decision-making.
• Strong stakeholder management and communication skills, including executive-level presentations.
• Experience operating in a highly regulated, matrixed enterprise environment.
• Demonstrated experience in an agile work environment possessing qualities such as a collaborative mindset, adaptability to change, and a proactive problem-solving approach.

PREFERRED QUALIFICATIONS

• Bachelor’s degree in information technology, cybersecurity, computer science, or a related field.
• Demonstrated experience working in pharmaceuticals industry.
• Professional certifications such as CISSP, CISM, CRISC, CISA, PMP, or similar.
• Hands‑on experience with tools such as ServiceNow GRC, Archer, Power BI, Tableau, or similar.
• Experience in large, complex, or regulated environments.

NON‑STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Travel as required by the business (less than 20% domestic and/or international)
• Work Location Assignment: Must be able to work in assigned Pfizer office 2-3 days per week, or as needed by the business
• This role is NOT remote
• Work Location Assignment: Hybrid

The annual base salary for this position ranges from $99,200.00 to $165,400.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [e-mail] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .

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