Senior Manager, Global Strategic Orchestration – Commercial IT

Mylan in; Morgantown (WV); Remote; USD 95,000 - 193,000; Full time

Job summary

Viatris is seeking a Senior Manager, Global Strategic Orchestration – Commercial IT to shape how Commercial Technology strategy is governed and executed. This role connects strategy to disciplined delivery across CRM, CMS, Omnichannel, Content Lifecycle, Analytics and AI-enabled capabilities.

You will partner with Commercial IT leadership to translate priorities into an enterprise roadmap, manage dependencies, and drive measurable business outcomes across a global, multi-time-zone environment.

Qualifications

• 10+ years in Commercial IT or equivalent leadership roles.
• Experience with enterprise technology in pharma sales/marketing.
• Proven ability to govern portfolios and drive business value.

Responsibilities

• Partner with Commercial IT Leadership to translate priorities into integrated roadmaps.
• Coordinate cross-functional delivery and manage dependencies across programs.
• Establish KPI frameworks and executive reporting for value realization.

Skills

Executive partnership

Portfolio leadership

Program execution

Value realization

Cross-functional collaboration

Tools

CRM platforms

CMS platforms

Analytics tools

AI capabilities

Job description

Mylan Inc. Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases. We have been included on number of award lists that demonstrate the impact we are making. Every day, we rise to the challenge to make a difference and here’s how the Senior Manager, Global Strategic Orchestration – Commercial IT will make an impact: The Senior Manager, Global Strategic Orchestration – Commercial IT is a strategic leadership role responsible for shaping and advancing how Commercial Technology strategy is governed, aligned, and executed while bridging procedural, organizational, and technical gaps across Viatris’ most critical commercial transformation initiatives. As a trusted partner to Commercial IT Leadership and the Commercial Leadership Team, this role translates technology strategy into disciplined execution through integrated portfolio governance, cross-functional orchestration, and measurable business outcomes. This leader is accountable for orchestrating overlapping, multi-year strategic technology initiatives as a cohesive enterprise roadmap rather than owning an individual platform or program. Working across CRM, CMS, Omnichannel, Content Lifecycle, Analytics, AI-enabled capabilities, and emerging commercial technologies, the role aligns priorities, roadmaps, dependencies, and ways of working; influences future-state architecture; and establishes value realization practices that enable Commercial Technology to operate as a unified ecosystem. This position serves as the connective tissue between strategy and execution, ensuring every strategic investment contributes to a cohesive long-term vision for Commercial Technology.

Key responsibilities for this role include:

• Executive Partnership & Commercial Strategy Serve as a strategic partner to Commercial IT Leadership for enterprise Commercial Technology initiatives. Partner with the Commercial Leadership Team to translate business priorities into integrated technology roadmaps. Advise executive leadership on portfolio health, strategic investment decisions, delivery risks, and transformation opportunities. Champion a long-term Commercial Technology vision that balances innovation, scalability, governance, and business value.
• Commercial Technology Strategic Portfolio Leadership Provides strategic orchestration across the integrated Commercial Technology strategic portfolio spanning CRM, CMS, Marketing Technology, Omnichannel, Content, AI, and future strategic capabilities. Align priorities, funding, timelines, and cross-functional roadmaps to maximize enterprise value. Identify and proactively manage enterprise dependencies, resource constraints, risks, and opportunities. Provide leadership-level status and financial reporting that supports informed decision-making and strategic prioritization.
• Integrated Program Leadership & Execution Coordinate execution across capability leads, architects, delivery teams, business stakeholders, and system integration partners. Facilitate enterprise decision-making and remove organizational barriers impacting multiple initiatives. Ensure strategic programs remain aligned to business objectives throughout planning, implementation, and adoption. Promote consistent execution methodologies that improve delivery quality across the portfolio, standardizing steering committees, executive reporting, RAID management, RACI models and escalation processes regardless of the technology platform.
• Value Realization & Business Outcomes Establish a Commercial Technology value realization framework for ongoing evaluation of the strategic portfolio. Partner with Commercial Leadership to define expected business outcomes before investments are approved. Develop KPI frameworks measuring adoption, productivity, customer experience, operational efficiency, financial value, and organizational maturity. Track benefits realization before, during, and after implementation through executive dashboards and performance reviews. Recommend optimization opportunities and future investment priorities based on measurable business outcomes.

The minimum qualifications for this role are:

• Required Experience 10+ years of experience in Commercial IT, enterprise technology, strategic portfolio management, digital transformation, or comparable leadership roles. Experience working within or in close partnership with Commercial business functions strongly preferred, with demonstrated knowledge of pharmaceutical sales and marketing, omnichannel customer engagement, content and campaign operations, field enablement, analytics, and related commercial capabilities. Demonstrated success leading enterprise-scale transformation initiatives involving multiple business and technology organizations. Experience influencing executive stakeholders and leading strategic governance without direct ownership of delivery teams or platforms. Proven ability to manage complex portfolios with significant cross-program dependencies.
• Technical & Functional Expertise Strong understanding of the pharmaceutical commercial landscape, including Sales, Marketing, Omnichannel, customer engagement, content operations, analytics, and the technology ecosystems that enable these capabilities. Knowledge of architecture, technology operating models, governance frameworks, portfolio management, and business case development. Experience defining KPIs, value realization frameworks, executive reporting, and preparing strategic planning deliverables.
• Leadership & Interpersonal Skills Exceptional executive communication, facilitation, and stakeholder management. Strategic thinker capable of translating enterprise vision into coordinated execution. Highly collaborative with the ability to influence across global, matrixed organizations. Results-oriented leader with strong ownership and accountability.

United States remote, Eastern Standard Time (EST) preferred, with flexibility to support global stakeholders across multiple time zones.

Exact compensation may vary based on items such as skills, experience and location. The salary range for this position is: $95,000 - $193,000. At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.

Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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Viatris is a global healthcare company whose mission is to empower people worldwide to live healthier at every stage of life. We meet the needs of patients around the world by acting decisively with ingenuity and resolve. Whether we're developing new medicines, working to maintain a resilient supply of needed therapies, or pursuing bold innovation, we strive to deliver solutions that are effective at scale and built to endure. We're purpose-built to make an impact with a broad portfolio that spans generics, value-added medicines, established brands, and innovative medicines that address areas of significant unmet need. We are headquartered in the U.S., with global centers in Pittsburgh, Shanghai, and Hyderabad, India.