Senior Manager, Fraud Strategy, New Initiatives

Remitly, Inc.; Seattle (WA); Hybrid; USD 160,000 - 190,000; Full time

Benefits offered by this job

Flexible paid time off

Health, dental, and vision + 401k plan

Paid parental leave

Mental Health & Family FormingBenefits

Employee Stock Purchase Plan (ESPP)

Continuing education

Job summary

Remitly, Inc. is seeking a Senior Manager, Fraud Strategy, New Initiatives to lead a team responsible for defining fraud controls for new products and payment methods. You will partner with product, engineering, compliance, legal, and operations to design controls from risk assessment through launch and ongoing maintenance, while balancing risk and customer experience.

The role requires deep fraud expertise, strong leadership, and comfort with ambiguity in a fast-paced fintech environment.

Qualifications

• 8+ years of strategic experience in fraud and risk with a track record of defining and delivering strategy.
• At least 3 years of experience managing people.
• Direct experience designing fraud control requirements for new products or channels.
• Deep expertise in fraud detection and prevention, including rule design and model implementation.
• Hands-on experience building with AI and using it across a team.
• Comfort evaluating technical proposals and analyses with cross-functional stakeholders.
• Strong cross-functional leadership across global time zones.
• Background in payments, fintech, or remittance is strongly preferred.
• CFE or CFCS certifications are a plus.
• Bachelor's degree in business, risk management, or quantitative field.

Responsibilities

• Lead and develop a team of technical program managers and fraud data analysts, providing coaching, clear feedback, and career development.
• Own fraud control requirements for new initiatives from initial risk assessment through control delivery and maintenance.
• Work with product, engineering, compliance, legal, and operations teams early in planning of new products and payment methods.
• Act as the entry point for internal teams building on shared fraud services; define integration and control requirements.
• Prioritize the team's work across launches and partners, and communicate trade-offs to stakeholders.
• Partner with analytics to design experiments and evaluate control performance, and translate findings for leaders.
• Lead response to fraud incidents, including root cause analysis and long-term fixes.
• Communicate risk, trade-offs, and recommendations to executive leadership and participate in risk acceptance decisions.

Skills

Fraud strategy

People management

Cross-functional collaboration

Fraud detection

AI in fraud

Risk assessment

Executive communication

Payments / fintech domain

Leadership influence

Education

Bachelor's degree in business or related field

Job description

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.

About the Role

The Senior Manager, Fraud Strategy, New Initiatives will be part of Remitly's Identity & Trust organization, reporting to the Director, Fraud Strategy. You will lead a team of technical program managers and data analysts who set the fraud control requirements for Remitly's new initiatives: new products, payment methods, and new ways for customers to start a transaction. You will own those requirements from the first risk assessment through control delivery and ongoing maintenance, so that each initiative launches with the right protections and can mature onto Remitly's shared fraud services. This work sits within Remitly's Transaction Integrity program, which spans fraud, scams, and promotion abuse. This is a high-impact role for a leader who is comfortable with ambiguity, works across many teams at once, and balances loss prevention with a smooth experience for good customers. You will work closely with product, engineering, compliance, legal, and operations teams, along with internal teams that are integrating into Remitly's shared fraud services. You will join a team that uses artificial intelligence and automation in its daily work, and we expect you to push that further.

You Will

• Lead and develop a team of technical program managers and fraud data analysts, providing coaching, clear feedback, and career development, and encouraging team members to work across disciplines.
• Own fraud control requirements for new initiatives from initial risk assessment through control delivery and maintenance, including success metrics, launch readiness, and the handoff to long-term operations as initiatives mature.
• Work with product, engineering, compliance, legal, and operations teams early in the planning of new products, payment methods, and customer origination channels, so that fraud controls are designed before launch.
• Act as the entry point for internal teams that are building on Remitly's shared fraud services. Assess their needs, define integration and control requirements, and decide when to extend shared capabilities and when to build something new.
• Prioritize the team's work across competing launches and partners, make trade-offs clearly, and tell stakeholders what the team will not be doing.
• Partner with analytics to design experiments and evaluate control performance, and turn the findings into clear recommendations for senior leaders.
• Lead the response when a new initiative faces a fraud incident, including root cause analysis and long-term fixes. This role requires the ability to work outside business hours on occasion when an incident calls for it.
• Communicate risk, trade-offs, and recommendations to executive leadership, and take part in launch and risk acceptance decisions.

You Have

• 8 or more years of strategic experience in the fraud and risk domain, with a track record of defining and delivering strategy that drives company-level outcomes.
• At least 3 years of experience managing people.
• Direct experience designing fraud control requirements for new products, payment methods, or channel launches, from risk assessment through control delivery.
• Deep expertise in fraud detection and prevention, including rule design, model implementation, tooling evaluation, and control lifecycle management.
• Hands-on experience building with AI and using it in 'multiplayer mode' across a team.
• Comfort evaluating technical proposals and analyses, working with fraud risk data, experiments, and operational metrics, and bridging technical and non-technical stakeholders.
• Strong cross-functional leadership, including influencing stakeholders without direct authority and tailoring communication from engineering teams to executive leadership across global time zones.
• A background in payments, fintech, or remittance is strongly preferred.
• Financial crimes certifications, such as CFE or CFCS, are a plus.
• Bachelor's degree in business, risk management, a quantitative field, or equivalent experience.

Compensation Details

The starting base salary range for this position is typically $160,000 - $190,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits

• Flexible paid time off
• Health, dental, and vision + 401k plan with company matching
• Paid parental, medical, military and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education

Our Connected Work Culture

Driving Innovation, Together At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Remitly is a leading digital financial services provider for immigrants and their families in over 170 countries around the world. Remitly helps immigrants send money home in a safe, reliable and transparent manner.