Senior Manager, Field Strategy & Operations - ALS (Remote)

Otsuka Pharmaceutical Co., Ltd; United States; Remote; USD 140,000 - 213,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) match

Paid time off & holidays

Tuition reimbursement

Student loan assistance

Job summary

Otsuka Pharmaceutical Co., Ltd seeks a Senior Manager, Field Strategy & Operations to support the seamless execution of commercial strategies and field initiatives across the United States. You will translate insights into actionable field plans, align across brand objectives, and help optimize processes and tools.

Reporting to the Senior Director, Field Strategy & Operations, you will assist Associate Directors, drive collaboration, track performance, and manage projects with measurable impact.

Qualifications

• Bachelor's degree required; MBA or advanced degree preferred.
• 5+ years of pharmaceutical experience
• Experience in field-based or commercial operations, sales strategy, or business planning within pharma/biotech
• Strong cross-functional collaboration and execution in fast-paced env.
• Excellent communication and analytical skills with focus on operational excellence
• CRM tools, analytics dashboards proficiency
• Ability to translate data into actionable execution plans
• Adaptable and proactive in a developmental role
• Strong organizational and problem-solving abilities
• Collaborate with cross-functional partners in a fast-paced setting

Responsibilities

• Translate insights into clear execution plans for the field.
• Optimize processes, tools, and workflows for seamless field execution.
• Package and distribute field communications clearly and timely.
• Provide hands-on support for strategic initiatives and track progress.
• Monitor field performance metrics and surface improvement insights.
• Address executional challenges and incentive compensation concerns.
• Lead and contribute to projects ensuring timely delivery and impact.
• Support development and growth across disciplines.
• Ensure compliance with PhRMA Code and company policies.

Skills

Cross-functional

Execution excellence

Communication

Analytical skills

CRM proficiency

Education

Bachelor's degree

MBA or advanced degree

Tools

CRM tools

Analytics dashboards

Field reporting systems

Job description

Senior Manager, Field Strategy & Operations

is a highly versatile, plays a critical support role in ensuring the seamless execution of commercial strategies and operational processes. Reporting to the Senior Director, Field Strategy & Operations, this role provides hands‑on support to the Associate Directors of Field Strategy and Field Operations, assisting in the execution of key initiatives, standardizing processes, and ensuring alignment between commercial objectives and field execution.

As a developmental opportunity, this position offers broad exposure to both strategic and operational functions within the commercial organization. The individual in this role will support field strategy by helping translate insights into execution and aid field operations by optimizing processes, tools, and communications that enable the field to perform at its best. This role requires strong collaboration, problem‑solving, and executional excellence to ensure that all aspects of field strategy, operations, and execution work together to drive business success.

Key Responsibilities:

• Support Field Strategy Execution: Assist the Associate Director, Field Strategy in translating key commercial insights into clear, actionable execution plans for the field, ensuring alignment with brand objectives.
• Enhance Operational Efficiency: Work closely with the Associate Director, Field Operations to optimize processes, tools, and workflows, ensuring seamless execution and minimal disruption to the field.
• Field Communication & Coordination: Support the packaging and distribution of field communications, ensuring updates on strategy, tools, and processes are clearly articulated, timely, and actionable.
• Project & Initiative Support: Provide hands‑on support for key strategic and operational initiatives, helping to track progress, coordinate across teams, and drive execution.
• Performance Tracking & Insights: Assist in monitoring field performance metrics and executional challenges, surfacing insights to improve efficiency and impact.
• Issue Resolution & Field Support: Act as a problem‑solving resource for field leadership, assisting in addressing executional challenges, incentive compensation concerns, and pull‑through of brand priorities
• Project Management & Execution: Lead and contribute to key projects and initiatives, ensuring timely execution, stakeholder alignment, and measurable impact on field operations and strategy
• Professional Development & Growth: Leverage this role as an opportunity to gain broad commercial experience, working across multiple disciplines to build leadership and strategic problem‑solving skills
• Compliance Management: Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities

Qualifications

• Bachelor's degree required; MBA or advanced degree preferred
• Minimum of 5 years of pharmaceutical experience
• Prior experience in field based or commercial operations, sales strategy, business planning, or related field within the pharmaceutical or biotech industry
• Strong ability to work cross‑functionally, manage multiple priorities, and drive execution in a fast‑paced environment
• Excellent communication, problem‑solving, and analytical skills with a focus on operational excellence
• Proficiency in CRM tools, analytics dashboards, and field reporting systems preferred.
• Ability to translate data and insights into clear, actionable execution plans
• Highly adaptable, with a strong willingness to learn and grow within a developmental role
• Highly organized, detail‑oriented, and proactive in driving process improvements and executional efficiency
• Proven ability to collaborate with cross‑functional partners in a fast‑paced environment

Competencies

Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.

Strategic Thinking & Problem Solving - Make decisions considering the long‑term impact to customers, patients, employees, and the business.

Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.

Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.

Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.

Empowered Development - Play an active role in professional development as a business imperative.

Minimum $139,572.00 - Maximum $212,750.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

Application Deadline

This will be posted for a minimum of 5 business days.

Company benefits:

Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting [e-mail].

Disclaimer:

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.