Senior Manager, Field Strategy & Operations

Otsuka Pharmaceutical Co., Ltd.; United States; On-site; USD 140,000 - 213,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) match

Paid holidays & leave programs

Tuition reimbursement & student loan‑a

Job summary

Otsuka Pharmaceutical Co., Ltd seeks a Senior Manager, Field Strategy & Operations to support the field teams and align commercial strategies with execution. The role offers development across strategic and operational functions, translating insights into execution and optimizing processes, tools, and communications for peak field performance.

You will collaborate across disciplines to ensure timely execution of initiatives and measurable impact on field operations and strategy, reporting to the

Qualifications

• Bachelor's degree required; MBA or advanced degree preferred.
• Minimum of 5 years of pharmaceutical experience.
• Prior experience in field-based or commercial operations, sales strategy, business planning, or related field within the pharmaceutical or biotech industry.
• Strong ability to work cross-functional, manage multiple priorities, and drive execution in a fast-paced environment.
• Excellent communication, problem-solving, and analytical skills with a focus on operational excellence.
• Proficiency in CRM tools, analytics dashboards, and field reporting systems preferred.

Responsibilities

• Support Field Strategy Execution: Translate key clinical insights into clear execution plans for the field, aligned with brand objectives.
• Enhance Operational Efficiency: Optimize processes, tools, and workflows; support compliant ways of working across field teams.
• Field Communication & Coordination: Package and distribute field communications; keep strategy, tools, and processes up to date.
• Project & Initiative Support: Assist in tracking progress and coordinating across teams to drive execution.
• Performance Tracking & Insights: Monitor field performance metrics and surface insights to improve efficiency.
• Issue Resolution & Field Support: Address executional challenges and pull-through of brand priorities with field leadership.
• Project Management & Execution: Lead key projects in preparation for upcoming launches with measurable impact.
• Professional Development & Growth: Gain broad commercial experience across disciplines to build leadership and strategic problem-solving skills.
• Compliance Management: Adhere to state/federal laws and PhRMA Code; comply with OAPI standards.

Skills

Cross-functional collaboration

Strategic thinking

Problem solving

Operational excellence

CRM tools

Analytics dashboards

Field reporting systems

Education

Bachelor's degree

MBA or advanced degree

Tools

CRM tools

Analytics dashboards

Field reporting systems

Job description

Senior Manager, Field Strategy & Operations

The Senior Manager, Field Strategy & Operations is a highly versatile position and plays a critical support role in ensuring the seamless execution of commercial strategies and operational processes. Reporting to the Executive Director, Sales & Marketing, Neurology Rare Disease, this role provides hands‑on support to the commercial field teams, assisting in the execution of key initiatives, standardizing processes, and ensuring alignment between commercial objectives and field execution.

As a developmental opportunity, this position offers broad exposure to both strategic and operational functions within the commercial organization. The individual in this role will support field strategy by helping translate insights into execution and aid field operations by optimizing processes, tools, and communications that enable the field to perform at its best. This role requires strong collaboration, problem solving, and executional excellence to ensure that all aspects of field strategy, operations, and execution work together to drive business success.

Key Responsibilities

• Support Field Strategy Execution: Assist in translating key commercial insights into clear, actionable execution plans for the field, ensuring alignment with brand objectives.
• Enhance Operational Efficiency: Optimize processes, tools, and workflows, ensuring seamless execution and minimal disruption to the field. Support the development of compliant ways of working across field teams.
• Field Communication & Coordination: Support the packaging and distribution of field communications, ensuring updates on strategy, tools, and processes are clearly articulated, timely, and actionable.
• Project & Initiative Support: Provide hands‑on support for key strategic and operational initiatives, helping to track progress, coordinate across teams, and drive execution.
• Performance Tracking & Insights: Assist in monitoring field performance metrics and executional challenges, surfacing insights to improve efficiency and impact.
• Issue Resolution & Field Support: Act as a problem‑solving resource for field leadership, assisting in addressing executional challenges, incentive compensation concerns, and pull‑through of brand priorities.
• Project Management & Execution: Lead and contribute to key projects and initiatives in preparation for the upcoming launch, ensuring timely execution, stakeholder alignment, and measurable impact on field operations and strategy.
• Professional Development & Growth: Leverage this role as an opportunity to gain broad commercial experience, working across multiple disciplines to build leadership and strategic problem‑solving skills.
• Compliance Management: Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.

Qualifications

• Bachelor's degree required; MBA or advanced degree preferred.
• Minimum of 5 years of pharmaceutical experience.
• Prior experience in field based or commercial operations, sales strategy, business planning, or related field within the pharmaceutical or biotech industry.
• Strong ability to work cross‑functionally, manage multiple priorities, and drive execution in a fast‑paced environment.
• Excellent communication, problem‑solving, and analytical skills with a focus on operational excellence.
• Proficiency in CRM tools, analytics dashboards, and field reporting systems preferred.
• Ability to translate data and insights into clear, actionable execution plans.
• Highly adaptable, with a strong willingness to learn and grow within a developmental role.
• Highly organized, detail‑oriented, and proactive in driving process improvements and executional efficiency.
• Proven ability to collaborate with cross‑functional partners in a fast‑paced environment.

Competencies

• Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
• Strategic Thinking & Problem Solving - Make decisions considering the long‑term impact to customers, patients, employees, and the business.
• Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
• Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
• Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
• Empowered Development - Play an active role in professional development as a business imperative.

Minimum $139,572.00 - Maximum $212,750.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

Company benefits

Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short‑term and long‑term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Come discover more about Otsuka and our benefit offerings; https://ah-prod.com/multi/videoplayer/player.html?v=6385356920112.

Disclaimer

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting [e-mail].