Senior Manager Enterprise Data

First Citizens Bank; Charlotte (NC); On-site; USD 150,000 - 190,000; Full time

Job summary

First Citizens Bank in Charlotte, NC seeks a senior data leader to guide a team focused on enterprise data management, governance, and analytics. You will oversee the Enterprise Data Warehouse and drive initiatives to improve data quality, documentation, and reporting across the organization.

The role requires extensive experience in risk management data, data lakes/warehouses, and modern data platforms (AWS/Snowflake).

Qualifications

• Bachelor's Degree and 8 years of experience in Risk Management including Enterprise Data Warehouse.
• High School Diploma or GED and 12 years of experience in Risk Management including Enterprise Data Warehouse.
• Experience in Banking, Regulatory, Data Warehouse/Data Lakes, AWS/Snowflake.
• Proven track record of leading agile data product delivery across cross-functional teams.

Responsibilities

• Data Enhancement - Lead projects that improve the quality and storage of enterprise data and manage a team.
• Business Support - Create data policies and oversee data validation and reporting.
• Managerial Functions - Set expectations, train staff, and drive performance.
• Business Strategy - Implement data management strategies aligned with bank goals.

Skills

Data warehousing

ETL processes

Data governance

Analytics

Banking domain knowledge

Agile delivery

Leadership

Education

Bachelor's Degree in related field

High School Diploma or GED

Tools

Cognos

SAS

AWS

Snowflake

Job description

Overview

This position leads a team of associates who facilitate technical innovation and continuous improvement initiatives through enterprise data management. Directs initiatives that improve enterprise data quality, governance, reporting, and analytics. Provides expert guidance and leadership to associate team, management, and lines of business. Oversees all Enterprise Data Warehouse activities, including the creation and maintenance of related documentation. Implements strategies and process improvements that achieve data management goals in alignment with wider organizational objectives.

Overview

This position leads a team of associates who facilitate technical innovation and continuous improvement initiatives through enterprise data management. Directs initiatives that improve enterprise data quality, governance, reporting, and analytics. Provides expert guidance and leadership to associate team, management, and lines of business. Oversees all Enterprise Data Warehouse activities, including the creation and maintenance of related documentation. Implements strategies and process improvements that achieve data management goals in alignment with wider organizational objectives.

Responsibilities & Qualifications

Duties & Responsibilities:
Data Enhancement - Leads projects and process improvements that enhance the quality, management, and storage of enterprise data. Manages a team of associates who facilitate initiatives and data management. Directs activities that improve profiling, exception reporting, data analysis, and issue resolution as well as general fixes for the Enterprise Data Warehouse. Delegates work tasks and makes adjustments as needed to ensure the appropriate data governance.
Business Support - Creates data policies and procedures to be used both within the department and enterprise-wide. Reviews feedback from associates in order to identify areas of improvement within data management capabilities. Oversees data validation and reporting to ensure the quality and completeness of data prior to business use. Directs the creation and maintenance of technical documentation for the Enterprise Data Warehouse. Makes modifications as necessary to Enterprise Data Warehouse processes in order to enhance efficiencies.
Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to team policies, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development.
Business Strategy - Facilitates the implementation of process improvements and strategies that develop the Bank’s data management capabilities. Serves as an expert data resource to other management, associates, and project teams. Maintains a strong knowledge of current and emerging technologies or trends impacting the financial service industry.

Qualifications

Bachelor's Degree and 8 years of experience in Risk Management including Enterprise Data Warehouse OR High School Diploma or GED and 12 years of experience in Risk Management including Enterprise Data Warehouse

• Understanding of data warehousing and transformation as well as extract, transform, and load processes, Knowledge of technologies and trends impacting the financial service and insurance industry.
• Experience in Banking, Regulatory, Data Warehouse/Data Lakes, AWS/ Snowflake
• Proven track record of leading agile data product delivery across cross-functional teams using agile frameworks such as Scrum, SAFe, or Kanban.
• Domain expertise in Commercial Bank – Treasury Management and Liquidity Solutions, Global Banking

Skill(s): Understanding of data warehousing and transformation as well as extract, transform, and load processes, Knowledge of Cognos and SAS, Ability to write and understand SAS programming language, Knowledge of technologies and trends impacting the financial service and insurance industry

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.