Senior Manager Enterprise Data (Liquidity & Payments)

First Citizens Bank; Raleigh (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

First Citizens Bank is seeking an experienced data governance leader to drive enterprise data management across risk and commercial banking domains. You will oversee data quality, governance, reporting and metadata management for initiatives in liquidity solutions, payments, FX, and trade finance.

You will lead teams, set policies, ensure compliance, and collaborate with business partners to deliver trusted, actionable data that supports performance and regulatory reporting.

Qualifications

• 8+ years of experience in risk management with enterprise data warehouse exposure.
• Experience with data warehousing, ETL, and modern data platforms.
• Proven agile data product delivery across cross-functional teams.

Responsibilities

• Data Enhancement – Leads projects and processes to improve enterprise data quality and governance.
• Business Support – Develops data policies and oversees data validation and reporting.
• Managerial Functions – Manages staff performance, training, and development.
• Business Strategy – Drives data strategy aligning with Commercial Banking goals.

Skills

Risk Management

Enterprise Data Warehouse

Data Governance

Data Quality

AWS

Snowflake

Agile delivery

Leadership

Education

High school diploma or GED

Tools

AWS

Snowflake

Job description

Overview

Leads a team of associates who drive technical innovation and continuous improvement initiatives through enterprise data management. Directs initiatives that enhance enterprise data quality, governance, reporting, analytics, and metadata management in support of Commercial Banking products and services, including Liquidity Management (Deposits and Investments), Payments, Foreign Exchange (FX), and Trade Finance. Provides expert guidance and leadership to associates, management, and business partners to ensure the delivery of trusted, actionable data that supports business performance, operational efficiency, regulatory reporting, and strategic decision-making. Oversees Enterprise Data Warehouse activities, including data integration, lineage, controls, and the creation and maintenance of related documentation. Implements data strategies, governance frameworks, and process improvements that advance enterprise data management objectives while aligning with broader organizational and Commercial Banking goals.

Responsibilities

• Data Enhancement – Leads projects and process improvements that enhance the quality, management, and storage of enterprise data. Manages a team of associates who facilitate initiatives and data management. Directs activities that improve profiling, exception reporting, data analysis, and issue resolution as well as general fixes for the Enterprise Data Warehouse. Delegates work tasks and makes adjustments as needed to ensure appropriate data governance.
• Business Support – Creates data policies and procedures to be used both within the department and enterprise-wide. Reviews feedback from associates to identify areas of improvement within data management capabilities. Oversees data validation and reporting to ensure quality and completeness of data prior to business use. Directs the creation and maintenance of technical documentation for the Enterprise Data Warehouse. Makes modifications as necessary to processes to enhance efficiencies.
• Managerial Functions – Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to team policies, procedures, and efficiencies to meet objectives. Manages performance, training, and evaluation of assigned staff. Provides professional development opportunities.
• Business Strategy – Facilitates the implementation of process improvements and strategies that develop the Bank’s data management capabilities. Serves as an expert data resource to other management, associates, and project teams. Maintains strong knowledge of current and emerging technologies or trends impacting the financial service industry.

Qualifications

• Minimum 8 years of experience in Risk Management including Enterprise Data Warehouse, or high school diploma/GED with 12 years of experience.
• Understanding of data warehousing and transformation, ETL processes, and knowledge of technologies and trends impacting the financial service and insurance industry.
• Experience in Banking, Regulatory, Data Warehouse/Data Lakes, AWS / Snowflake.
• Proven track record of leading agile data product delivery across cross‑functional teams using frameworks such as Scrum, SAFe, or Kanban.
• Domain expertise in Commercial Bank – Treasury Management and Liquidity Solutions, Global Banking.

Benefits

Benefits are an integral part of total rewards. First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.