Senior Manager, Entegra Client Services Support

Sodexo; Town of Texas (WI); Hybrid; USD 110,000 - 142,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care

401(k) Plan with Matching

Paid Time Off and Holidays

Career Growth Opportunities

Tuition Reimbursement

Job summary

Sodexo is seeking a high-impact, client-focused professional to drive growth, retention, and strategic success by shaping relationships, optimizing performance, and unlocking opportunities. You’ll lead cross-functional initiatives, guide market research, and deliver data-driven insights that elevate client value and advance organizational goals.

This individual contributor role works largely independently, with collaboration as needed, and offers an incentive plan in addition to base salary.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of management experience.
• 5+ years of related client-service experience.

Responsibilities

• Drive growth, retention, and strategic success by shaping relationships and opportunities.
• Lead cross-functional initiatives and guide market research for growth.
• Deliver data-driven insights to elevate client value and organizational goals.
• Manage key vendor partnerships for top-tier service and mutual success.
• Roll out new business plans and account launches with cost-saving improvements.

Skills

Project management

Client relationships

Financial acumen

Communication skills

Strategic thinking

Education

Bachelor's degree or equivalent

Job description

About the job

In this high-impact, client-focused role, you’ll drive growth, retention, and strategic success by shaping relationships, optimizing performance, and unlocking new opportunities. You’ll lead cross-functional initiatives, guide market research, and deliver data-driven insights that help elevate both client value and organizational goals.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $110075 - $142450

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What’s in it for you

• Build trusted, long-term client relationships that strengthen partnerships and fuel business success.
• Leverage data insights to uncover opportunities, optimize strategies, and boost financial performance.
• Lead the rollout of new business plans, ensuring smooth account launches and cost-saving improvements.
• Shape loyalty and engagement programs that deliver measurable impact and long-term value.
• Guide market research initiatives that inform innovation, competitive advantage, and future growth.
• Manage key vendor partnerships to ensure top-tier service, contract compliance, and mutual success.
• Provide visionary leadership that connects client needs, business strategies, and organizational goals.

What you’ll bring

• Project management skills to coordinate complex initiatives, manage priorities, and deliver results on time.
• Skillset to build strategic client relationships, influence stakeholders, and negotiate win-win solutions.
• Sharp financial and business acumen, using data insights to draw conclusions, develop strategies, and drive measurable outcomes.
• Exceptional communication and presentation skills, able to convey ideas clearly and align teams around shared goals.
• A proactive, solutions-focused mindset with expertise in client service, operational execution, and market-driven innovation.

Requirements

• Education Requirement: Bachelor’s degree or equivalent experience
• Management Experience: 5 years
• Related Experience 5 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process,