Senior Manager, ENT Sales, Manufacturing - Moveworks

ServiceNow; Northern (KY); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow seeks a Senior Manager for ENT Sales, Manufacturing (Moveworks) to lead a high-performing team driving new business in enterprise manufacturing across the US. You will craft territory strategy, forecast rigor, and close opportunities with senior executives.

You will recruit and coach top talent, align with operations, and act as a trusted advisor in executive meetings, leveraging AI tools to elevate workflows and outcomes.

Qualifications

• Minimum 5+ years in Enterprise/Strategic Enterprise sales, ideally 10K+ employees.
• Nice to have manufacturing industry experience.
• Proven track record of new business sales leadership and C-level negotiations.
• Strong talent development, recruitment and coaching experience.
• Strategic, financially aware with quota ownership and forecasting discipline.
• Process-oriented, with collaboration with Sales Operations and cross-functional teams.
• Business-savvy and able to build senior-level relationships.
• Adaptable to fast growth and changing environments.
• AI-forward mindset in evaluating tools to improve workflows.

Responsibilities

• Lead and coach a team of 8 Moveworks Enterprise and Strat Sales Executives.
• Develop territory go-to-market plans and align with Sales Operations.
• Drive opportunity development and revenue growth across US manufacturing accounts.
• Recruit, coach, and mentor team members to high performance.
• Set territory quotas and communicate expectations; manage forecasts and pipeline.
• Achieve annual sales goals with quarterly progress reviews.
• Present as ServiceNow SME in C-level meetings.
• Foster cross-functional relationships with Consulting, Sales Specialists, Legal, and Marketing.

Skills

Enterprise sales

Leadership

C-level engagement

Territory planning

Talent development

Strategic thinking

Relationship building

Adaptable

AI-forward

Travel 50%+

Job description

Senior Manager, ENT Sales, Manufacturing - Moveworks

• Full-time
• Employee Type: Regular
• Region: AMS - North America and Canada
• Work Persona: Flexible or Remote

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

What you get to do in this role:

• Manage a team of 8 Moveworks Enterprise and Strategics Solution Sales Executives to drive rapid new business sales growth within a defined territory (Enterprise + Strat Manufacturing, across US)
• Build and drive sales strategy for the territory in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the territory
• Actively engage in territory planning, relationship development and opportunity development and driving revenue by assisting Sales Executives in closing opportunities
• Recruit, coach and mentor team members to drive excellence
• Development of territories and quota for the sales team and effectively communicating to set performance expectations within the team
• Manage and report accurate forecast and pipeline to the business
• Achievement of annual sales goals on a quarterly and annual basis
• Act as the Subject Matter and ServiceNow Expert in C level meetings in order to leverage our offering
• Build effective working relationships with Solution Consulting,Sales Specialists, Technical Support, Professional Services, Legal, Sales Operations, Marketing and the ServiceNow executive team

To be successful in this role you have:

• Current location in aUS Metro (prefer within 1 hour drive to a majorairport) such as Bay Area, LA, Seattle, Dallas, Chicago, NYC, DC, or Charlotte
• 5+ years minimum Enterprise Segment, Strategic Enterprise strongly preferred (10K+ employees)
• Startup mentality with enterprise software pedigree.Track record of success in a large, matrixed enterprise software organization, combined with startup-level hustle and adaptability
• Nice to have:Manufacturing industry experience
• Proven new business sales leader— strong presentation and negotiation skills, including at the C-level and within the industry
• Talent builder— strong history recruiting, coaching, and managing high-performing sales teams
• Strategic and financial acumen— analytical planning skills to hit and exceed quota and business goals
• Process-oriented— experience driving sales process and partnering effectively with Sales Operations
• Business-savvy— understands the broader IT landscape and business drivers behind it
• Relationship builder— able to develop long-term, senior-level strategic relationships
• Adaptable— thrives in fast-changing, high-growth environments
• AI-forward— uses or critically evaluates AI tools to improve workflows, decisions, or problem-solving
• Travel flexibility— able to travel 50%+ as needed across US accounts/reps

Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.