Senior Manager, Engineering - Software & Data Platforms

Direct Supply, Inc.; Milwaukee (WI); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Generous benefit package

Job summary

Direct Supply, Inc. is seeking a Senior Manager of Engineering to lead multiple teams delivering reliable, customer-focused software and platforms.

You will guide AI adoption where it creates value, strengthen engineering practices, and coach high-performing teams across product, security, and operations. You will collaborate with senior partners to align priorities with customer needs, manage capacity, and drive measurable business outcomes while advancing the developer experience and SDLC

Qualifications

• Bachelor's degree in computer science, software engineering, or a related field.
• Experience designing, delivering, and operating complex software products or platforms.
• Proven track record leading multiple engineering teams or broad product areas.
• Experience coaching engineering managers and building organizational capability.
• Ability to shape roadmaps and tradeoffs with senior product and business partners.
• Experience evaluating AI or automation opportunities with measurable value.
• Strong knowledge of cloud, CI/CD, IaC, security, and reliability.

Responsibilities

• Shape engineering priorities and roadmaps with senior product and business partners.
• Guide decisions using customer research, product data, and operational measures.
• Lead multiple teams through design, delivery, and operation of customer-facing software.
• Identify and evaluate AI, ML, and automation opportunities across products.
• Develop engineers and teams through coaching, hiring, and talent development.
• Establish consistent engineering practices to improve quality and scalability.
• Improve delivery and operations through CI/CD, automated testing, and cloud operations.
• Collaborate across engineering, product, security, and business teams to resolve dependencies.
• Communicate progress, risks, and decisions to senior leaders.

Skills

Leadership

Roadmap planning

AI in software

Coaching

Cloud platforms

CI/CD

Distributed systems

Security & compliance

Stakeholder comms

Education

Bachelor's degree in CS/Engineering

Tools

Docker

Kubernetes

Cloud platforms (AWS/Azure/GCP)

Job description

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. The Senior Manager, Engineering position will lead multiple engineering teams or a broader product portfolio that delivers reliable, customer-focused products and platforms while improving how we build and operate software. You'll guide the responsible adoption of AI where it creates measurable value, strengthen engineering practices, and develop high-performing teams through coaching, accountability, and continuous learning. Working closely with senior product and business partners, you'll align engineering priorities with customer needs, balance investment and capacity, and drive measurable business outcoAs Senior Manager, Engineering, you'll lead multiple engineering teams or a broader product portfolio that delivers reliable, customer-focused products and platforms while improving how we build and operate software. You'll guide the responsible adoption of AI where it creates measurable value, strengthen engineering practices, and develop high-performing teams through coaching, accountability, and continuous learning. Working closely with senior product and business partners, you'll align engineering priorities with customer needs, balance investment and capacity, and drive measurable business outcomes across teams. As a member of the Platform Architecture & Engineering organization, your primary customers are our software developers who are building solutions for our external customers. You will identify gaps in our SDLC, developer tools, data platforms, & cloud deployments. Then, develop and execute strategies to fill those gaps, ensure we consistently follow guidance across the larger technology organization, and drive overall improvements in the Developer Experience. We are merging several product lines to be interoperable with each other, leveraging AI dev tools to modernize our legacy technology, and aggressively building agentic solutions for our customers.es across teams

What You’ll Do and Impact:

• Shape engineering priorities and roadmaps with senior product and business partners, balancing customer needs, investment, capacity, and dependencies to deliver measurable business outcomes.
• Use customer research, product data, feedback, and operational measures to guide decisions, improve product performance, and strengthen customer experiences.
• Lead multiple engineering teams through the design, delivery, and operation of customer-facing software, ensuring accountability for architecture, quality, security, reliability, and ongoing improvement.
• Identify and evaluate AI, machine learning, and automation opportunities across products and engineering workflows.
• Define success measures, assess business value and risks, and scale effective solutions with appropriate privacy, security, quality, and human oversight.
• Develop engineering managers, technical leaders, and teams through coaching, hiring, talent development, clear expectations, and an inclusive culture of accountability and continuous learning.
• Establish consistent engineering practices across architecture, software maintainability, security, reliability, and technical health to improve quality and long-term scalability.
• Improve software delivery and operational efficiency through CI/CD, automated testing, cloud operations, and technical-debt management.
• Lead the adoption of new tools, practices, and ways of working across teams, aligning stakeholders, communicating the rationale for change, and building capabilities that sustain improvements.
• Collaborate across engineering, product, security, and business teams to resolve dependencies, align priorities, and deliver shared outcomes.
• Communicate engineering progress, risks, decisions, and tradeoffs to senior leaders and stakeholders to support informed decisions and organizational alignment.

What You'll Bring:

• Bachelor's degree in computer science, software engineering, computer engineering, or a related field, or equivalent practical experience.
• Significant experience designing, delivering, and operating complex software products or platforms, including technical direction and production accountability.
• Demonstrated experience leading multiple engineering teams or a broad product or platform area, with accountability for outcomes across teams.
• Experience coaching engineering managers or technical leaders, developing talent, and building organizational capability beyond an individual team.
• Ability to shape roadmaps and make informed tradeoffs across priorities, capacity, investment, and dependencies with senior product and business partners.
• Experience evaluating AI, machine learning, or automation opportunities and guiding solutions from testing into sustained use, with attention to measurable value, quality, security, privacy, and operational needs.
• Strong working knowledge of cloud platforms, CI/CD, automated testing, infrastructure as code, reliability, and technical-debt management.
• Experience guiding engineering teams across relevant application and distributed-system technologies, such as .NET, web, or mobile platforms.
• Experience leading teams working on multi-tiered distributed platforms and relational database design preferred.
• Familiarity with enterprise security best practices, compliance standards, and risk mitigation preferred.
• Proven ability to drive innovation through hackathons, proof-of-concept initiatives, and rapid prototyping preferred.
• Experience with modern cloud platforms (AWS, Azure, or GCP), AI-driven automation, and containerization technologies (Docker, Kubernetes) preferred.

Job to be performed in the location listed. Generous benefit package available.

© 2013 to 2026 Direct Supply, Inc. All rights reserved.

Direct Supply delivers solution-driven platforms, products and services to help solve the toughest challenges facing Senior Living and Healthcare.

For more than 35 years, we’ve grown consistently while expanding our offering of innovative solutions for virtually every critical area of senior health across the continuum of care.

If you asked our 1,200+ Partners what separates Direct Supply from other applied technology companies, it’s that we are 100% employee owned and driven to work with a purpose.

Every day, we strive to honor our mission of enhancing the lives of millions of seniors and healthcare professionals in a results-oriented agile environment that gives our Partners the necessary tools and flexibility to truly bring what’s next to Healthcare.