Senior Manager, Engineer - Facilities & Operations

Fidelity Investments Inc.; Merrimack (NH); On-site; USD 110,000 - 150,000; Full time

Job summary

Fidelity Investments Inc. seeks a Senior Manager, Facilities & Engineering to lead the reliability, maintenance, and uptime of a mission-critical facility.

You will manage engineering operations, oversee a multidisciplinary team, and ensure safe operation of electrical, HVAC, UPS, generator, fire protection, and building automation systems. You will drive preventive/corrective maintenance programs, vendor performance, and regulatory compliance while supporting facility projects, budgets, and

Qualifications

• 5+ years in a similar 24/7 mission-critical role.
• Demonstrated knowledge of electrical and mechanical equipment and systems.
• Previous management experience.
• Technical training or degree in a relevant field.

Responsibilities

• Lead daily operations for a 24/7 critical facility environment.
• Ensure reliability, uptime, and safe operation of power, cooling, UPS, generator, fire protection, and BMS.
• Oversee preventive and corrective maintenance programs and vendor performance.
• Develop and train engineering staff; drive performance and succession planning.
• Direct vendors and contractors; ensure safety and regulatory compliance.

Skills

24x7 operations experience

Electrical systems knowledge

Mechanical systems knowledge

People management

Education

Bachelor’s or Associate's in mechanical/electrical engineering

Job description

Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role

The Senior Manager, Facilities & Engineering is responsible for the reliability, maintenance, and uptime of a mission-critical facility. This role leads engineering operations, oversees a multidisciplinary team, and ensures the safe and efficient operation of electrical, HVAC, UPS, generator, fire protection, and building automation systems.

The position manages preventive and corrective maintenance programs, vendor performance, regulatory compliance, and employee development while supporting facility projects, budgets, and operational improvements.

Primary Responsibilities

• Lead daily engineering operations for a 24/7 critical facility environment.
• Ensure reliability and uptime of power, cooling, HVAC, UPS, generator, fire protection, and building automation systems.
• Oversee preventive and corrective maintenance programs for all building infrastructure.
• Manage, develop, and train engineering staff; drive performance and succession planning.
• Direct and oversee vendors and contractors, ensuring compliance with safety, security, and operational standards.
• Support facility projects, budgets, capital improvements, and change management processes.
• Review maintenance logs, work orders, inspections, and operational reports for accuracy and completion.
• Coordinate emergency response activities and critical system recovery procedures.
• Ensure compliance with OSHA, environmental regulations, ISO standards, and company engineering requirements.
• Maintain documentation, maintenance schedules, training programs, and operational controls to mitigate risk.

The Expertise and Skills You Bring

• 5+ years of experience in similar role in a 24x7 mission critical operation
• Demonstrated complete knowledge in electrical and mechanical equipment and systems.
• Previous management experience
• Technical training or Associates/Bachelor’s degree in a relevant (mechanical or electrical engineering) field

The Team

The Engineering Team is responsible for the 365/24/7 monitoring/triage and maintenance for all critical infrastructure systems. The team works to ensure equipment operates reliably, and the uptime for all facilities is supported.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Real Estate

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.