Senior Manager E-Commerce, Digital Appliances

Samsung Electronics Perú; Ridgefield (NJ); On-site; USD 100,000 - 150,000; Full time

Job summary

Samsung Electronics is seeking a Senior Manager for E-Commerce within its Digital Appliances division. This leadership role involves overseeing strategic planning and execution of initiatives to enhance customer experience and optimize online sales. The ideal candidate should possess a strong background in e-commerce strategy and team leadership, with a minimum of eight years of relevant experience.

Qualifications

• Typically requires at least 8 years of related experience.
• May lead a small team of professionals.

Responsibilities

• Lead site and app channel strategy and optimization.
• Develop and communicate vision for digital appliances.
• Collaborate with category management, marketing, and product teams.

Skills

Customer-centricity

Leadership

Data analysis

E-commerce strategy

Education

Bachelor's degree

Master's degree

PhD

Job description

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Senior Manager E-Commerce, Digital Appliances page is loaded

Senior Manager E-Commerce, Digital Appliances

Apply remote type On-site locations 85 Challenger Rd., Ridgefield Park, NJ, USA time type Full time posted on Posted 6 Days Ago time left to apply End Date: July 31, 2025 (30+ days left to apply) job requisition id R104279

Position Summary

For decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what’s possible, and constantly innovate.

At Samsung Electronics America, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible.

Role and Responsibilities

THE POSITION:

• Leadsiteand app channel strategy, planning, and execution to drive optimizationsthrough data driven analysis and customer insights (macro trends,customerdata, and search trends).
• Develop and communicate vision, defining the strategic direction across the digital appliance categories. Ensure ecommerce guiding principles drive consistent experiences that balance new launches, key promotional drive times, as well as seasonality.
• Build strategies in close collaboration with category management, marketing, and product teams to deliver and exceed KPI goalswhich include customer click through, add-to-cart, continuation down the funnel, and conversion.
• Ideate,developand launch new features in partnership with product, engineering and UX teams, informed by user research, A/B testing, and competitive benchmarking.
• Gain buy-in from cross-functional partners and leadership teams through clear communication, strategic proposals aimed at driving ROI, and influence through data.

• Customer-centricity , takes great pride in driving impact throughflawless customer experiences; driving engagement, loyalty, and brand growth.
• You’rean innovative thought leader who develops and implements strategic direction to earn trust at all levels.
• You enjoy leadership and team building; you prioritize the collective success of the teamand are quick to jump in, help, mentor, and coachyour fellow team members to be successful.

Skills and Qualifications

• May lead a small team of professionals with limited control over budget spending or HR management such as recruiting or dismissal and supervises mentoring and coaching for team members

• Typically implements short-term action plans rather than developing policy, process or strategy

• Enhances or Improves methods or procedures and provides coaching to team members to ensure successful outcome

• Has deep knowledge on one job area or broad knowledge on several job areas

• Typically requires at least 8 years of related experience and a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [e-mail] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

About Us

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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.

Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at ( https://news.samsung.com/global/ ).