Senior Manager Digital Workplace Productivity Platforms

Applied Materials; Austin (TX); Remote; USD 156,000 - 215,000; Full time

Job summary

An innovative company is seeking a Senior Manager to lead a dynamic team focused on enhancing digital workplace productivity. This role involves overseeing the design and delivery of collaboration services, including generative AI tools and applications like M365 and Teams. You will manage a diverse team, ensuring the security and efficiency of critical communication platforms used by thousands. This position offers a unique opportunity to shape the future of workplace collaboration, driving adoption of new technologies while fostering a culture of innovation and excellence. Join a forward-thinking organization that values creativity and teamwork!

Benefits

Comprehensive benefits package

Bonus participation

Stock award program

Relocation assistance

Qualifications

• 15+ years of experience in global enterprise-level IT solutions.
• 7+ years managing large, technical engineering teams.

Responsibilities

• Lead and develop the email and collaboration services team.
• Implement strategy and manage critical collaboration tools for 50k+ users.

Skills

Generative AI

Global IT Management

Microsoft Outlook

Microsoft Teams

Microsoft Windows 365

Education

Bachelor's degree in computer science

Tools

M365

Teams

Zoom

Power platform

Exchange

Copilot/ChatGPT

Job description

Do you like being at the intersection of people and technology? Do you have a vision for new ways of working that transform productivity and how we work? Then lead the way with a dynamic team building the future of messaging and communication in the digital workplace at Applied Materials!

As the Senior Manager of Digital Workplace Productivity Platforms, you will lead a team of IT engineering professionals responsible for the design, delivery, operations, and security of critical collaboration services, transformative generative AI tools, and applications that are used by thousands of employees and customers, including M365 productivity apps and services, Teams, GenAI solutions like Copilot, and other tools like Zoom and Webex. You will also drive the adoption of new technologies and solutions that enhance the productivity, collaboration, and security of the organization. You will report to the director of Workplace Computing and Communications, working closely with other IT leaders and stakeholders across the organization, including a strong partnership with the Email & Messaging team.

This is an onsite based position at our Austin, TX campus.

Responsibilities

1. Manage, lead, coach, and develop the email and collaboration services team, including hiring, training, coaching, and performance management.
2. Own and implement the strategy, budget and resourcing, roadmap and processes for critical email and collaboration tools and core applications used by 50k+ users and devices, including platforms like Exchange, Teams, Zoom, Power platform, live events/webinars, M365, Copilot/ChatGPT, and digital signage.
3. Ensure the availability, scalability, and security of the foundational productivity and collaboration services, including usage of alternative platforms as needed to ensure continuity.
4. Partnering to ensure a similar standard of delivery of email/messaging services, including mail flow, secure email gateways, and corresponding tools and technologies.
5. Collaborate with other stakeholders, support teams, business units, IT peers and leadership to share your vision and incorporate their feedback and ensure maximal business value creation.
6. Manage the vendor relationships, contracts, and service level agreements for the email and collaboration tools and applications.
7. Oversee the performance, capacity, and usage of these key productivity and collaboration services, using data analytics, reporting, and dashboards.
8. Ensure the compliance of services with the organization's policies, standards, and regulations, such as data privacy, security, and governance.
9. Stay updated on the latest research and evaluation of emerging technologies and tools in this space to bring the future of collaboration to Applied Materials.

Job Requirements

1. Bachelor's degree in computer science, information systems, or related field.
2. 15+ years of relevant experience designing, implementing, deploying, and supporting global enterprise-level IT solutions, including direct experience with email and collaboration tools and applications.
3. 7+ years managing large, geographically-dispersed (both remote and onsite), highly-technical engineering teams and contractors.
4. Strong leadership, communication, and interpersonal skills, with the ability to influence and collaborate with various stakeholders and teams.
5. Strong analytical, problem-solving, and decision-making skills, with the ability to use data and metrics to drive improvement and innovation.
6. Strong project management, budget management, and vendor management skills, with the ability to deliver results on time and within scope and budget.
7. Strong passion and desire for innovation and security, with the ability to identify and implement new opportunities and solutions that enhance the productivity of the organization.

Qualifications

Education: Bachelor's Degree (Required)

Skills: Generative AI, Global IT Management, Microsoft Outlook, Microsoft Teams, Microsoft Windows 365

Years of Experience: 7 - 10 Years

Additional Information

Time Type: Full time

Employee Type: Assignee / Regular

Travel: Yes, 20% of the Time

Relocation Eligible: Yes

U.S. Salary Range: $156,000.00 - $214,500.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.