Senior Manager Digital Engineering - 90282581

Amtrak; New York (NY); On-site; USD 149,000 - 194,000; Full time

Benefits offered by this job

Health and Wellbeing

Financial and Retirement

Work and Family Life Support

Health, Dental, and Vision Insurance

401K with Employer Match

Generous Paid Time Off

Wellness Programs

Railroad Retirement Benefits

Paid Caregiving Days and Backup Care

Health Savings Account

Public Service Student Loan Forgivene​

Fertility and Family Building Benefits

No-cost Personal Health Advocate

Student Loan Assistance

Adoption and Surrogacy Assistance

Medical Plan Opt-out Credit

Tuition and Education Reimbursement

Paid Family Leave

Life Insurance

Rail Pass Privileges

Short- and Long-term Disability Insur​

Employee Assistance Program

No-cost Financial Advisor Sessions

Commuter and Flexible SpendingAccounts

Job summary

Amtrak is seeking a Senior Manager of Digital Engineering to lead multiple engineering teams responsible for building and maintaining complex digital platforms. This role ensures alignment with enterprise architecture, security requirements, and modernization goals while guiding governance, budget planning, and scalable practices.

The position emphasizes talent development, succession planning, and delivering measurable business value through strategic engineering leadership and collaboration

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related discipline.
• 9 years of engineering experience, with at least 2 years in a leadership or people-management role.
• Experience delivering complex engineering solutions across multiple teams.
• Experience with modern engineering practices (e.g., DevSecOps, CI/CD, test automation).

Responsibilities

• Provide leadership, vision, and direction across multiple engineering teams delivering enterprise digital capabilities.
• Establish and enforce engineering best practices, ensuring team adherence to coding standards, architectural principles, security requirements, and operational quality.
• Lead architectural and technical reviews to ensure technical integrity and future scalability.
• Track multi-team engineering performance through KPIs such as predictability, cycle time, defect rates, and reliability metrics and identify systemic delivery challenges and implement corrective actions.
• Oversee SLO/SLA adherence, incident response, root-cause analysis, and production support processes.
• Lead hiring, performance management, and succession planning for engineers and engineering leads.
• Serve as a key liaison between engineering, architecture, product, and business leaders.
• Drive efficiency and modernization through process and tooling improvements.

Skills

Leadership

Planning & People Mgmt

Stakeholder Mgmt

AI in software eng

AWS

SRE/Operational Excellence

Incident Management

Governance & Cost Efficiency

Education

Bachelor’s degree in Computer Science or Engineering

Master’s degree in technical/business

Tools

JIRA

Confluence

Job description

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team? Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

The Senior Manager of Digital Engineering provides strategic and operational leadership across multiple engineering teams or a major engineering function responsible for designing, building, integrating, and maintaining complex digital platforms and capabilities. This role serves as a senior leader within the engineering organization, ensuring that multi-team engineering activities align with enterprise architecture, product strategy, security requirements, and long‑term modernization objectives. The Senior Manager owns engineering execution across a broader scope than the PL1 level, guiding teams through architectural interpretation, technical decision‑making, capacity planning, and complex dependency management. The role is responsible for scaling engineering practices, implementing governance structures, and embedding operational excellence—ensuring the digital systems delivered are reliable, resilient, cost‑effective, and aligned with evolving business needs. As a people leader, the Senior Manager develops engineering talent pipelines, supports succession planning, and establishes holistic competency‑driven development programs. They lead technical managers, senior engineers, and cross‑functional teams, driving a unified culture across the engineering function rooted in innovation, quality, equity, accountability, and continuous learning. The role is a key influencer in enterprise technology direction, partnering closely with Product leaders, Enterprise Architects, Security, Data, Infrastructure, and Operations teams. The Senior Manager helps shape digital transformation initiatives, supports investment planning and budget cycles, and ensures transparency in execution across programs and platforms. They serve as a critical escalation point for complex technical challenges, production incidents, and organizational impediments. Through strong communication, stakeholder management, and strategic alignment, the Senior Manager ensures engineering outcomes deliver measurable business value while enabling the organization’s long‑term digital roadmap.

Essential Functions

• Provide leadership, vision, and direction across multiple engineering teams delivering enterprise digital capabilities.
• Establish and enforce engineering best practices, ensuring team adherence to coding standards, architectural principles, security requirements, and operational quality.
• Lead architectural and technical reviews to ensure technical integrity and future scalability.
• Track multi‑team engineering performance through KPIs such as predictability, cycle time, defect rates, and reliability metrics and identify systemic delivery challenges and implement corrective actions.
• Oversee SLO/SLA adherence, incident response, root‑cause analysis, and production support processes.
• Lead hiring, performance management, and succession planning for engineers and engineering leads.
• Serve as a key liaison between engineering, architecture, product, and business leaders.
• Drive efficiency and modernization through process and tooling improvements.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related discipline.
• 9 years of engineering experience, with at least 2 years in a leadership or people‑management role.
• Demonstrated experience delivering complex engineering solutions across multiple teams.
• Experience with modern engineering practices (e.g., DevSecOps, CI/CD, test automation).

Preferred Qualifications

• Master’s Degree in technical/business or equivalent.
• 11+ years relevant work experience preferred.
• Experience delivering multiple initiatives using Scaled Agile framework methodology.
• Have utilized Atlassian tools such as JIRA and Confluence.

Knowledge, Skills, and Abilities

• Experience with AI‑powered software engineering practices.
• Knowledge of Adobe Experience Platform, web analytics, and experimentation frameworks.
• Hands‑on experience with implementing solutions in AWS.
• Strong leadership, planning, and people management skills.
• Expertise in operational excellence practices, including monitoring, SLOs, incident management, and reliability engineering.

Salary

The salary/hourly range is $149,400.00 – $193,644.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo‑pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short‑term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.

Benefits

• Health and Wellbeing
• Financial and Retirement
• Work and Family Life Support
• Health, Dental, and Vision Insurance
• 401K with Employer Match
• Generous Paid Time Off
• Wellness Programs
• Railroad Retirement Benefits
• Paid Caregiving Days and Backup Care
• Health Savings Account
• Public Service Student Loan Forgiveness
• Fertility and Family Building Benefits
• No‑cost Personal Health Advocate
• Student Loan Assistance
• Adoption and Surrogacy Assistance
• Medical Plan Opt‑out Credit
• Tuition and Education Reimbursement
• Paid Family Leave
• Life Insurance
• Rail Pass Privileges
• Short‑and Long‑term Disability Insurance
• Employee Assistance Program
• No‑cost Financial Advisor Sessions
• Commuter and Flexible Spending Accounts

Travel Requirements

Up to 25%

You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety‑sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety‑sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.