Senior Manager - Decision Intelligence

MMC; New York (NY); Hybrid; USD 133,000 - 265,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

401(k) savings and retirement programs

Job summary

Marsh is seeking a Senior Manager for the Decision Intelligence team to lead the delivery of reports, dashboards, and the broader insight consumption layer supporting Sales, Marketing, and Internal Communications. The role combines front-facing engagement with hands-on dashboard work and a focus on usability and business impact.

Based in New York, it is a hybrid role requiring three in-office days per week.

Job description

Senior Manager - Decision Intelligence

Marsh is seeking a Senior Manager for the Decision Intelligence team to lead the delivery of reports, dashboards, and the broader insight consumption layer supporting Sales, Marketing, and Internal Communications. This role will serve as a front-facing engagement leader, working closely with business stakeholders and delivery teams to ensure analytics solutions are aligned to priorities, delivered effectively, and adopted across the organization. The ideal candidate will bring strong stakeholder management, team leadership, and delivery experience, along with hands-on experience building dashboards and a sharp eye for detail, usability, and user experience. This role requires someone who can translate business needs into practical reporting solutions, build trusted partnerships, manage execution against the roadmap, and help deliver consistent, business-ready reporting experience for key internal clients. This role will be based in our New York office. This is a hybrid role that has a requirement of working at least three days a week in the office.

What can you expect?

• A highly visible role supporting Sales, Marketing, and Internal Communications with reporting and dashboard needs
• The opportunity to act as the primary engagement point between business stakeholders and delivery teams
• A collaborative environment focused on execution, partnership, and business impact
• The chance to shape how insights and reporting are consumed across the business
• Exposure to cross-functional work involving analytics, communications, operations, and business leadership

What is in it for you?

• The opportunity to directly support business teams with actionable reporting and insight delivery
• A leadership role with responsibility for stakeholder relationships, execution, and team coordination
• The ability to influence how dashboards and reports are designed, prioritized, and adopted
• Collaboration with global and cross-functional teams
• A role where you can build strong partnerships while delivering measurable business value

We will count on you to:

• Lead day-to-day engagement with Sales, Marketing, and Internal Communications stakeholders
• Understand business priorities and translate them into clear dashboard or equivalent consumption deliverables
• Bring hands-on dashboard development experience and provide guidance on usability, layout, structure, and visual design
• Partner with delivery teams to execute the roadmap and manage timely delivery of solutions
• Oversee the delivery of dashboards, reports, and consumption-layer products that support business decision-making
• Manage budget, resources, and delivery dependencies in partnership with leaders and project teams
• Monitor progress, remove blockers, and help ensure commitments are met
• Support adoption of reporting and insights by ensuring solutions are relevant, usable, and business-friendly
• Apply strong attention to detail and a user-centered mindset to ensure dashboards are intuitive, clear, and easy to consume
• Contribute to continuous improvement in delivery processes, stakeholder experience, and team effectiveness

What you need to have:

• Strong experience in decision intelligence environments, dashboards, or equivalent delivery channels
• Proven ability to manage stakeholder relationships and act as a trusted business partner
• Experience working with delivery teams to execute plans and deliver against a roadmap
• Good people management skills and the ability to coordinate work across teams
• Strong communication skills and the ability to explain complex topics in clear business language
• Experience managing budgets, resources, and delivery priorities
• Hands-on experience building dashboards and reporting solutions
• Strong eye for detail, with an understanding of dashboard UX, layout, and usability principles
• Ability to work effectively across Sales, Marketing, and internal business functions
• Strong problem-solving, planning, and organizational skills
• Ability to operate in a fast-paced, collaborative environment
• 10+ years of relevant experience

What makes you stand out?

• Experience supporting Sales, Marketing, or Communications teams with reporting and insights
• A strong track record of building partnerships and managing senior stakeholders
• Experience leading delivery through dashboards, reports, and business consumption layers
• Hands-on dashboard design experience with a strong focus on user experience and visual clarity
• Ability to balance business needs with execution realities
• A practical, hands-on leadership style with a focus on delivery, adoption, and continuous improvement

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
• Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
• With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
• For more information, visit marsh.com, or follow us on LinkedIn and X.
• Marsh is committed to providing an inclusive work environment.
• We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
• If you require an accommodation during the application or interview process, please let us know by contacting [e-mail]

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

The applicable base salary range for this role is $132,600 to $265,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis.

In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.