Senior Manager, DC Operations

ASM Global; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Legends Global is seeking a Senior Manager, DC Operations to lead distribution center and warehouse operations in Indianapolis, IN. This role oversees staffing, performance management, and continuous improvement, driving safety, quality, productivity, and team engagement across the facility.

The ideal candidate has a Bachelor's degree with 5–10 years in retail distribution/logistics, excellent communication, and strong leadership.

Qualifications

• Bachelor's degree required; 5–10 years of management in retail distribution/logistics preferred.
• Strong written and verbal communication skills.
• Proven leadership and customer/service orientation.

Responsibilities

• Lead distribution center/warehouse operations, staffing, and performance management.
• Provide data, reports, and KPI tracking to management.
• Collaborate cross-functionally to resolve operational issues and optimize processes.
• Develop systems, data flows, and fulfillment procedures; drive tech-enabled improvements.
• Lead cost-reduction and process-optimization initiatives.
• Align staffing with seasonal demand and budget planning.
• Ensure inventory control and efficient warehouse operations.

Skills

Communication

Leadership

Multitasking

Interpersonal skills

Team player

MS Office

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

THE ROLE: Senior Manager, DC Operations LOCATION: Indianapolis, IN

ABOUT LEGENDS GLOBAL Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center - from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking. With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win - shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

ABOUT THE ROLE

The Senior Manager of DC Operations is responsible for leading all aspects of distribution center and warehouse operations, including staff planning, performance management, continuous improvement, and training and development. This role oversees both strategic direction and execution across all key performance areas: Safety, Quality, Productivity, and Team Engagement.

WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES)

• Compile and deliver data and reports to management promptly.
• Oversee team leaders responsible for daily reporting and operational performance.
• Collaborate cross-functionally to resolve operational, system, and workflow issues.
• Develop expertise in systems, integrations, data flows, and fulfillment processes.
• Drive performance improvement strategies leveraging technology and process innovation.
• Identify and execute cost-reduction and process-optimization initiatives.
• Partner with leadership to design and manage operational systems, processes, and KPIs.
• Support managers in aligning staffing levels with seasonal or peak demands.
• Maintain efficient warehouse operations through effective inventory, storage, and distribution controls.
• Supervise clerical staff handling warehousing documentation.
• Ensure accurate product transfers and inventory control for all warehouse movements.
• Assist in preparing the annual budget and business plan.
• Adhere to company policies and procedures.
• Perform other related duties as required.

WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)

• Bachelor’s degree with 5-10 years of management experience in retail distribution and logistics.
• Excellent written and verbal communication; strong multitasking and prioritization skills.
• Proven leadership with a commitment to high-quality customer and client service.
• Strong interpersonal skills with the ability to collaborate across all management levels.
• Flexible to work extended hours, including nights, weekends, and holidays.
• Team-oriented with a collaborative approach.
• Proficient in Microsoft Word, Excel, and PowerPoint.

WORK ENVIRONMENT & TRAVEL

This role is based on site in Indianapolis, IN At Legends Global, our people power every success. You’ll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here.

COMPENSATION

Legends Global offers a competitive salary commensurate with experience, skills, and qualifications and a generous total rewards package, including medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women Minorities Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.