Senior Manager, Data Enablement Operations

WPP; New York (NY); On-site; USD 75,000 - 180,000; Full time

Job summary

WPP is looking for a Senior Manager, Data Enablement Operations to enhance operational effectiveness within their Data & Technology Solutions team. The ideal candidate should have experience in partnership operations and the ability to manage multiple stakeholders in a hybrid work environment.

This role involves developing operational processes, managing training resources, and supporting cross-functional coordination. The salary range is between $75,000 and $180,000 USD.

Qualifications

• Experience in partnership operations, program management, or business operations.
• Strong organizational and project coordination skills.
• Ability to manage multiple priorities and operational workflows.

Responsibilities

• Support operational processes for partnership information management.
• Help manage tracking systems and dashboards for operational visibility.
• Develop and maintain training materials for partnership management.

Skills

Partnership operations

Business operations

Program management

Cross-functional coordination

Analytical mindset

Tools

Operational tooling

Reporting systems

Workflow management systems

Job description

Why we’re hiring:

WPP’s Data & Technology Solutions is the WPP’s unified global data products and technology team. We work with our agencies and clients to build data-driven solutions and technology product to power marketing transformation.

WPP Open is our AI platform for marketing, it connects marketing professionals, data, tools and AI in a single place. WPP Open is the simplest, safest and fastest way to realize the benefits of scaled AI – delivering better-informed creative ideas faster, at scale and at lower cost.

We’re endlessly curious and our team of thinkers, builders, creators and problem solvers are over 2,000 strong, across 20 markets around the world.

The Senior Manager, Data Enablement Operations will support the operational effectiveness of the Data & Technology Solutions Partnerships organization. This role will help drive scalable operational processes, support partnership management workflows, and improve coordination across Commercial, Enablement, GTM, Product and regional teams. This individual will play a key role in helping standardize processes, improve operational visibility, and support the successful execution of partnership operations globally.

You are:

• Experienced in partnership operations, business operations, enablement, or program management
• Organized and process-oriented, with strong attention to detail
• Skilled at managing cross-functional coordination across multiple stakeholders
• Comfortable balancing operational execution with continuous process improvement
• Collaborative, adaptable, and able to work effectively in fast-paced environments
• Analytical and solutions-oriented, with a focus on operational efficiency

What you’ll be doing:

• Process Coordination and Requirements Management: Support operational processes that help aggregate, organize and distribute partnership information across teams. Assist in maintaining documentation, requirements and workflows related to partnership management, product requests and agency needs.
• Tooling and Operational Support: Help manage operational repositories, tracking systems and dashboards that improve visibility into partnerships and operational activities across the organization. Support process improvements that drive consistency and efficiency globally.
• Training and Documentation Support: Partner with GTM, Enablement and Operations teams to develop and maintain training materials, documentation and operational resources that support effective partnership management.
• Cross-Functional Partnership Operations: Work closely with Commercial, Product, Legal, Enablement and regional stakeholders to support day-to-day operational management of partnership processes and requests.
• Reporting and Operational Insights: Support tracking and reporting of operational metrics and KPIs to help identify trends, risks and opportunities for process improvement across the partnerships organization.

What you’ll need:

• Experience in partnership operations, program management, business operations, or related functions
• Strong organizational and project coordination skills
• Experience working across cross-functional and matrixed organizations
• Ability to manage multiple priorities and operational workflows simultaneously
• Strong communication and stakeholder management capabilities
• Analytical mindset with attention to detail and process improvement
• Experience with operational tooling, reporting, or workflow management systems preferred

Who you are:

We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

We believe in the power of creativity, technology and talent to create brighter futures for our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we’ll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

$75,000—$180,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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