Senior Manager, Customs Compliance & International Logistics

Ocean Spray; Middleborough (MA); Hybrid; USD 128,000 - 160,000; Full time

Job summary

Ocean Spray, a farmer-owned cooperative, seeks a Senior Manager, Customs Compliance & International Logistics, to lead global transportation, customs compliance, and international trade operations from Lakeville, MA in a hybrid setup with some remote days.

Responsibilities include strategy development, carrier management, regulatory compliance, and cost optimization, partnering with Procurement, Planning, Manufacturing, Finance, and Legal.

Qualifications

• Minimum of 7 years supply chain experience with international exposure.
• Knowledge of international regulations and customs requirements.
• Strong leadership and influencing abilities.
• Excellent collaboration and communication skills.
• Proven negotiation and problem-solving capabilities.
• Team-oriented with strategic thinking.

Responsibilities

• Develop and execute global transportation and trade compliance strategies.
• Lead international transportation operations with cost and reliability focus.
• Manage carriers, brokers, and logistics providers; negotiate contracts and SLAs.
• Ensure compliance with import/export regulations and license requirements.
• Oversee tariff classification, duties, and customs documentation.
• Identify duty optimization opportunities and participate in trade initiatives.
• Drive KPIs and continuous improvement in service, cost, and compliance.

Skills

Leadership

Collaboration

Communication

Negotiation

Problem solving

Team orientation

International trade knowledge

Regulatory knowledge

Education

Bachelor's degree

Job description

Ocean Spray is hiring for a(n) Senior Manager, Customs Compliance & International Logistics! We’re a team of farmers, thinkers, creators, and doers. Whatever your title, whatever your role — it always comes back to this: we’re a farmer-owned co-op where everyone rolls up their sleeves to get the job done. Three maverick farmers started it all — and we’ve been making our own way ever since.Position Location: We're all about flexibility! This will be a hybrid role based out of our corporate headquarters in Lakeville, MA with Mondays and Fridays remote.The Senior Manager, Customs Compliance & International Logistics is responsible for leading Ocean Spray's global transportation, customs compliance, and international trade operations. This role ensures the efficient, cost-effective, and compliant movement of goods across the global supply chain while maintaining adherence to U.S. Customs regulations, international trade requirements, and company policies.The Senior Manager oversees transportation providers, customs brokers, freight forwarders, and trade compliance programs while driving continuous improvement in logistics performance, cost optimization, service reliability, and supply chain resiliency. This position partners closely with Procurement, Planning, Manufacturing, Finance, Customer Service, Legal, and external service providers to support business objectives and protect Ocean Spray's reputation and compliance standing.A Day in the Life...Develop and execute global transportation and trade compliance strategies that support Ocean Spray's service, inventory, customer, and financial objectives.Lead international transportation operations, mainly ocean, ensuring cost-effective and reliable product movement.Manage relationships with carriers, freight forwarders, customs brokers, and logistics providers, including sourcing, contract negotiations, performance management, and service level agreements.Ensure compliance with all applicable import and export regulations, including U.S. Customs, FDA, USDA, and other Partner Government Agency requirements.Oversee tariff classification (HTS), customs valuation, country-of-origin determinations, duty payments, and customs documentation processes to ensure accurate and compliant customs filings.Identify and implement duty optimization opportunities through Free Trade Agreements (FTAs), duty drawback, First Sale programs, and other trade initiatives.Lead supply chain security and risk management programs, including C-TPAT compliance, annual risk assessments, and mitigation plans for transportation and trade disruptions.Monitor transportation, customs, and trade performance through KPIs, scorecards, and business reviews, driving continuous improvement in service, cost, and compliance results.Develop transportation forecasts, capacity plans, and shipment visibility processes to support sourcing, production planning, distribution, and customer service requirements.Manage logistics and trade compliance budgets, freight spend, duty costs, forecasts, accruals, and financial reporting while identifying and delivering cost savings.Partner with Procurement, Planning, Manufacturing, Customer Service, Finance, Regulatory Affairs, and Legal to align logistics and compliance strategies with business priorities.Develop and lead a high-performing logistics and trade compliance team while fostering a culture of accountability, continuous improvement, and regulatory excellence.What We Are Looking For:Qualifications:• Minimum of 7 years supply chain experience, international experience preferred• Knowledge of international regulations and customs requirements• Strong leadership skills• Collaboration skills• Influential• Problem solver• Team oriented• Strong communication• Negotiating skillsPreferred Qualifications:•Licensed Customs Broker or Certified Customs Specialist certification required•In depth knowledge of import regulations for US, Canada, and EuropeEducation:Bachelor's or University Degree (Required)Work Experience:At least 7 Years of ExperienceAnnual Salary:$128,000 - $160,000The base salary range information above serves as a guideline of the position’s typical hiring range. We value and appreciate what makes you unique and will consider a variety of factors when determining an offer. These factors include, but are not limited to, your skills and experience, external and internal benchmarks, as well as overall company considerations. Certain positions may be eligible for short-term and long-term incentive rewards. We also offer a competitive and comprehensive benefits program that supports all aspects of your health and well-being.Benefits:Complete insurance package on Day-1 that includes a plethora of health and wellness programsHealth, Dental and Vision insuranceHealth savings accountFlexible spending accountLife and accident insuranceEmployee assistance programTelehealth services1:1 health coachingSupportive benefits for all the stages of your life401(k) with up to 6% Company matching; additional potential discretionary match at year-endShort-Term Incentive/Performance bonusesFlexible scheduling optionsVacation pay, up to three weeks of time (pro-rated for your first year of employment)Holiday pay for 12 holidaysCareer development and growth opportunitiesTuition/Education assistance programsAccess to LinkedIn LearningScholarship programs for children of employeesParental leaveBright Horizons Family Solutions – Back-up care, tutoring, etc.Adoption assistanceBereavement leaveUp to $300 fitness reimbursementUp to $300 massage reimbursementEmployee appreciation eventsEmployee discountsCharitable givingWho We Are:You might have our iconic cranberry juice in your fridge or have gotten into heated holiday debate about what’s better - canned or fresh cranberry sauce. But did you know that the hardworking people growing the superfruit in our products are 700 family farmers that own our cooperative? They entrust us with what is most precious to them to create new and innovative products that will delight consumers and grow this beloved brand today and into the future.Team members, farmers, consumers and communities alike-we value what makes us unique and strive to connect our farms to families for a better life by living our values:Grower Mindset – We embrace our grower-owners innovative spirit and heritage through confidence, learning and focus on the future.Sustainable Results – Guided by purpose, we are focused on delivering results for our grower-owners.Integrity Above All – We are ethical, doing the right thing for our grower-owners, customers, consumers and each otherInclusive Teamwork – We build diverse and inclusive teams that strengthen our cooperative.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.For MA Applicants – It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Any employer who violates this law shall be subject to criminal penalties and civil liability.