Senior Manager, Content Approval Operations

Novartis; East Hanover (NJ); On-site; USD 109,000 - 202,000; Full time

Job summary

Novartis is seeking a Senior Manager, Content Approval Operations based in East Hanover, NJ. The role focuses on enterprise-wide process optimization, governance, and scalable solutions across content approval operations.

Expect collaboration with business, compliance, and technology teams to drive measurable impact. The position requires Bachelor’s degree and at least 5 years in related roles, with experience in governance, change management, and cross-functional leadership.

Qualifications

• Bachelor’s degree required; advanced degree preferred in Life Science, Data Analytics or Business Management.
• Minimum 5 years of experience in operations, program management, process improvement, business transformation, compliance, or related disciplines.
• Experience leading complex cross-functional initiatives and influencing stakeholders in a matrixed environment.
• Experience implementing governance frameworks, business processes, and operational controls.
• Experience managing multiple priorities in a dynamic setting.
• Strong analytical and problem-solving abilities.
• Familiarity with automation, digital transformation, and emerging technologies.

Responsibilities

• Own and prioritize an enterprise portfolio of process, policy, and capability improvement initiatives.
• Establish governance frameworks, operating standards, best practices, and business controls.
• Lead process optimization initiatives from assessment through implementation.
• Develop scalable operating models and sustainable solutions to improve efficiency.
• Lead cross-functional initiatives across business, operations, compliance, and technology teams.

Skills

Stakeholder management

Project management

Cross-functional collaboration

Analytical thinking

Communication skills

Process improvement

Education

Bachelor’s Degree

Life Science advanced degree

Data Analytics advanced degree

Business Management advanced degree

Job description

Band

Level 4

Job Description Summary

This position will be based in East Hanover, NJ and will not have the ability to be located remotely. Please note that this role would not provide relocation, and only local candidates will be considered. This position will require up to 5% travel as defined by the business (domestic and/or international).

The Senior Manager, Content Approval Operations drives enterprise-wide process optimization, governance, operational consistency, and continuous improvement across content approval operations. As the central owner of high-priority process, policy, and capability enhancements, this role partners with business, operations, compliance, and technology teams to prioritize and implement scalable solutions, strengthen governance, improve efficiency, and identify automation opportunities. The ideal candidate is a strategic thinker and strong operator who can lead complex cross-functional initiatives, influence without authority, and deliver measurable business impact in a fast-paced environment.

Job Description

Key Responsibilities:

• Own and prioritize an enterprise portfolio of process, policy, and capability improvement initiatives.
• Establish governance frameworks, operating standards, best practices, and business controls that promote consistency, transparency, and accountability.
• Lead process optimization initiatives from assessment through implementation, simplifying workflows and eliminating inefficiencies.
• Develop scalable operating models and sustainable solutions that improve operational effectiveness and support organizational growth.
• Lead complex cross-functional initiatives across business, operations, compliance, and technology teams, aligning stakeholders and facilitating timely decisions.
• Coordinate priorities, resources, risks, dependencies, and implementation activities across multiple initiatives and workstreams.
• Maintain process documentation and operational procedures while supporting risk management, audit readiness, and compliance requirements.
• Identify automation opportunities, translate business challenges into actionable requirements, and partner with technology teams to implement enhancements.
• Support the adoption and governance of emerging technologies and AI-enabled solutions.
• Establish performance indicators, analyze operational trends, measure business impact, and provide strategic insights and recommendations to leadership.

Essential Requirements:

• Bachelor’s Degree required; advanced degree in Life Science, Data Analytics or Business Management preferred.
• Minimum 5 years of experience in operations, program management, process improvement, business transformation, compliance, or related disciplines.
• Demonstrated success leading complex cross-functional initiatives, driving organizational change, and influencing stakeholders in a matrixed environment, with strong communication, facilitation, and stakeholder management skills.
• Experience implementing governance frameworks, business processes, and operational controls.
• Experience managing multiple priorities and delivering results in a dynamic setting.
• Strong analytical and problem-solving abilities.
• Experience with operational excellence and continuous improvement methodologies.
• Familiarity with automation, digital transformation, and emerging technologies.

Desirable Requirements:

• PMP, Agile, Scrum Master, Lean Six Sigma, or similar certification.
• Experience leading enterprise transformation initiatives or implementing technology-enabled process improvements in a highly regulated or complex business environment, with knowledge of automation, workflow optimization, and AI-enabled business solutions.

Novartis Compensation Summary:

The salary for this position is expected to range between $108,500 and $201,500 per year.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to [e-mail] call [phone] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

https://www.novartis.com/careers/careers-research/notice-all-applicants-us-job-openings

Salary Range

$108,500.00 - $201,500.00

Skills Desired

Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Waterfall Model