Senior Manager – Conferencing Platforms & Technology

Abbott; Illinois; On-site; USD 127,000 - 255,000; Full time

Job summary

Abbott Laboratories seeks a Senior Manager for Conferencing Platforms & Technology at their Illinois headquarters. This onsite role involves managing conferencing technology services globally, ensuring alignment with organizational goals, and leading collaboration projects. Ideal candidates will have extensive IT experience and a strong educational background.

Benefits

Career development opportunities

Free medical coverage

Retirement savings plan

Tuition reimbursement

Qualifications

• Minimum 10 years of IT experience managing conferencing platforms.
• Experience in managing conference room modernization globally.
• Strong experience in the lifecycle of conferencing technology.

Responsibilities

• Oversee delivery and operations of conferencing technology and collaboration tools.
• Manage day-to-day operations and ensure compliance with legal requirements.
• Develop business continuity protocols and driving continuous improvement.

Skills

Vendor Management

Excellent organizational skills

Excellent verbal communication

Excellent analytical skills

Excellent interpersonal skills

Education

Bachelor’s degree in computer science, Information Technology, Management Information Systems

Master’s degree or MBA preferred

Tools

WebEx

MS Teams

Zoom

Job description

Join to apply for the Senior Manager – Conferencing Platforms & Technology role at Abbott

15 hours ago Be among the first 25 applicants

Join to apply for the Senior Manager – Conferencing Platforms & Technology role at Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Your Family, Be Your True Self, And Live a Full Life. You’ll Also Have Access To

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
  
  

The Opportunity

Abbott Laboratories is seeking an onsite Senior Manager – Conferencing Platforms & Technology. This role will oversee the entire lifecycle of the technology in conference spaces, globally. This role will ensure that all aspects of AV and conferencing technology services are aligned with your organization's goals and operational needs. This position will be based onsite at Abbott Laboratories Chicagoland Headquarters.

Core Job Responsibilities

• Manage the delivery and operations of Abbott’s Conferencing capabilities including Conference Space technology, Collaboration tools, Audio & Web conferencing platforms, and Streaming platforms.
• Oversees strategic Collaboration projects, in alignment with organizational goals.
• Provides leadership across all capabilities to ensure roadmaps are developed and being executed on through strategic projects and key initiatives.
• Prioritize work based on return on investment, customer satisfaction, product performance, short/long term impact and overall strategic company goals.
• Define, lead and build a high performing, collaborative team. Hold team members and others accountable for consistently following through on commitments and ensuring that results are achieved.
• Works with internal personnel, managed service partners, and key vendors to ensure service levels are consistently met for critical services.
• Manages day to day operations of Abbott’s conferencing platforms such as WebEx, and MS Teams
• Manages intake and platform support in the execution of large events, ensuring smooth, quality delivery and performance.
• Ensures solutions are compliant with legal, privacy and security requirements.
• Develops and implements business continuity and disaster recovery protocols to minimize disruption to business operations in the event of emergency situations or data loss.
• Provide training and education to employees to drive adoption of conferencing tools.
• Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
• Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
• Organizes and manages technical project plans in accordance with the strategic plans of the IT organization and senior leaders within the organization and analyses and recommends appropriate solutions to requests.
• Communicates effectively to provide optimal support of all departments' information systems needs and to promote a professional climate throughout the organization and at all levels.
• Develops and maintains relationships with external IT vendors and service providers.
• Drives continuous Improvement of existing solutions and technologies.
• Recommends enhancements, additions, or changes that will assist in meeting the needs of the staff, department, or the Business Technology Services Organization.
• Establishes and maintains constructive working relationships with senior leaders, managers, employees, and other individuals encountered while conducting business on behalf of the practice.
• Responsible for managing, mentoring, coaching the team and setting objectives.
  
  

Required Education And Experience

• Bachelor’s degree in computer science, Information Technology, Management Information Systems or similar degree required; master’s degree or MBA preferred.
• Minimum 10 years of IT in managing conferencing room platforms, virtual meetings platforms, and streaming platforms.
• Experience managing conference room modernization across sites globally.
• Proficient in latest technology for IT systems and management.
• Strong experience managing the operations and life cycle of conference rooms technology.
• Experience managing the operation of Conferencing tools such as WebEx, MS Teams and Zoom.
• Experience managing Streaming platforms supporting global Corporate wide events including white glove events support.
• Demonstrated ability to creatively approach business problems and establish course of action.
• Experience working in matrix global organization where success requires broad orchestration of resources and services.
  
  

Desired Skills

• Vendor Management skills.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Excellent analytical and management skills.
• Excellent interpersonal skills.
• Strategic growth, operations and scaling.
• Experience working in an FDA-regulated business is preferred.
  
  

Supervisory Responsibility

• Manage a small team of 4 direct reports and contractors.
  
  

Misc

• This is an onsite role located in Abbott Park, IL – this is not a remote role/opportunity.
  
  

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

The base pay for this position is $127,300.00 – $254,700.00. In specific locations, the pay range may vary from the range posted.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Abbott by 2x

Get notified about new Senior Technology Manager jobs in Illinois, United States.

Chicago, IL $193,000.00-$251,000.00 1 week ago

Deerfield, IL $136,000.00-$231,300.00 1 day ago

Team Manager, Technology Risk and Controls

Chicago, IL $197,800.00-$296,800.00 1 week ago

Illinois, United States $111,000.00-$154,200.00 2 weeks ago

Manager of Call Center Technology - Five9

Chicago, IL $130,000.00-$160,000.00 5 days ago

Sr Manager, Dealer Technology Enablement

Oak Brook, IL $148,500.00-$217,800.00 1 week ago

SAP S/4Hana Security, GRC and Technology Transformation Senior Manager | Digital Core

Senior Manager, IT Infrastructure - Global Networking

Chicago, IL $96,500.00-$215,500.00 2 weeks ago

Manager- Tech Lead, Restaurant Technology Instore Tools

Senior Manager, Customer Service Strategy

Senior Technology Manager – Security Operations Platform UX/UI

Chicago, IL $135,900.00-$220,000.00 1 week ago

Sr. Manager, Demo Strategy - Content Supply Chain

Senior Manager, Financial Planning and Analysis (Technology)

Chicago, IL $130,400.00-$163,000.00 2 weeks ago

Chicago, IL $115,000.00-$140,000.00 5 days ago

Physical AI Engineering & Strategy - Senior Manager - Consulting - Open Location

Chicago, IL $142,600.00-$325,800.00 16 hours ago

Finance Transformation Technology Manager

Lisle, IL $130,000.00-$160,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.