Senior Manager, Compliance Governance & Operations (US)

TD; Mount Laurel Township (NJ); On-site; USD 119,000 - 179,000; Full time

Job summary

An established industry player is seeking a Senior Business Application Manager for AML Operations and Solution Support. This role is pivotal in providing essential support for core GAML applications, overseeing incident management, and leading a team of analysts. The ideal candidate will have extensive experience in AML technology and change management, demonstrating strong leadership and communication skills. In this dynamic environment, you will contribute to enhancing operational efficiencies and ensuring compliance with regulatory standards. Join a forward-thinking organization that values growth, collaboration, and innovation in the financial sector, where your expertise will help shape the future of banking.

Benefits

Health and well-being benefits

Savings and retirement programs

Paid time off

Career development opportunities

Banking benefits and discounts

Qualifications

• 10+ years of relevant experience in AML operations and technology.
• Strong ability to manage and motivate a diverse group of professionals.

Responsibilities

• Provide level 1 business application support for core GAML applications.
• Manage a team of support analysts and conduct personnel duties.

Skills

AML transformational technology

Incident management

Team management

Communication skills

Collaboration

Organizational skills

Education

Undergraduate degree

Post Graduate degree or professional designation

Tools

Actimize

SAS

Oracle

Patriot Officer

BAE Detica

Job description

Work Location:

Mount Laurel, New Jersey, États-Unis d'Amérique

Hours:

40

Pay Details:

$119,600 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Conformité

Job Description:

Senior Business Application Manager - AML Operations and Solution Support

Job Description Summary

Senior Business Application Manager for AML Operations and Solution Support is responsible for providing level 1 business application support for core GAML applications and various other maintenance and enhancement projects. This includes establishing and maintaining the processes for L1 analysts to support user provisioning, incident management, control monitoring, business rules/setting maintenance for core GAML Applications. Senior Business Application Manager for AML Operations and Solution Support manages a team of support analysts and is responsible for conducting personnel duties for the team.

Depth & Scope:

• Establishes the process for and facilitates L1 support for core GAML Applications (Transaction Monitoring, Name Screening, Regulatory Reporting, Customer Risk Rating, SAR Filing)
• Coordinates incident management oversight, user access provisioning, and system controls (Unauthorized Logins, data Volumes, Exceptions, etc.)
• Oversees and facilitates maintenance of business rules/parameters/settings updates and user attestations
• Supports enhancement projects and coordinates delivery of AML-impacted partner projects
• Assigns business analysts/testers for requirements, UAT testing, and production change tickets support
• Responds to regulatory and audit RFI/remediations and develops automation to enhance efficiencies (Alert/Case Creation, Closure, Routing etc)
• Monitors KRI/KPI reporting on core GAML applications and tracks defect management for projects
• Conducts annual Risk Assessments and coordinates business continuity management (BCM)
• Establishes clear escalation processes to elevate concerns whenever identified
• Manages a team of AML professionals to accomplish established goals and conduct personnel duties for the team (e.g. performance evaluations, hiring and disciplinary actions)

Education & Experience:

• Undergraduate degree required
• 10+ years of relevant experience
• Relevant Post Graduate degree or professional designation preferred
• Demonstrated experience and success in complex AML transformational technology change and change management processes and practices
• Understanding of GAML systems such as Actimize, SAS, Oracle, Patriot Officer, BAE Detica, etc.
• Proven ability in leveraging deep subject matter expertise to align teams to a central vision, while listening and engaging others to provide input in the shaping of that vision
• Proven ability to manage and motivate a diverse group of professionals
• Strong collaborator who engages colleagues, business partners, external stakeholders, and employees
• Skillful communication (written and verbal), negotiation and partnership skills to balance stakeholder input but remain objective to reach the right outcome - ability to stay resilient under pressure
• Robust organizational skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities
• Familiarity with AML/ATF, sanctions, and ABAC regulatory regimes a plus (US and Canada)

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [e-mail] . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.