Senior Manager, Compliance

Possible Finance; Seattle (WA); Hybrid; USD 163,000 - 195,000; Full time

Benefits offered by this job

Stock options

Comprehensive benefits

Bonus plan

Commuter benefits

Office space with drinks and food

Job summary

Possible Finance is seeking a Senior Manager, Compliance to partner with the General Counsel on regulatory risk across lending and financial products. You will own key aspects of the Compliance Management Program and lead a team of compliance professionals in a fast-moving fintech environment.

You will balance innovation with regulatory risk, translate ambiguous guidance into practical, risk-based strategies, and mentor a growing compliance team as the company scales.

Qualifications

• 12+ years of progressive regulatory compliance experience, including 3–4 years in a senior or leadership capacity.
• Experience owning key aspects of a Compliance Management Program end-to-end, including risk assessment and monitoring.
• Experience with consumer finance, fintech, or banking regulatory environments.

Responsibilities

• Own key aspects of the design, implementation, and evolution of the Compliance Management Program.
• Advise on regulatory strategy for new products and market expansions.
• Lead complaints, issues management, and regulatory risk reporting.
• Mentor and scale a compliance team and collaborate cross-functionally.

Skills

Regulatory compliance leadership

Education

Bachelor's degree

Advanced degree preferred

CRCM certification preferred

Job description

We’re on a mission to end the debt cycle—and help our customers and their communities unlock economic mobility for generations to come. Join the team that’s making our goal a reality.

As a Public Benefit Corporation, our mission and responsibility are to help communities unlock economic mobility— with affordable credit products designed to improve financial health.

Since our founding, we’ve delivered over $1 billion in funding to more than 1 million customers and saved them over $500 million. At Possible, we’re building a new kind of consumer finance company, one that helps people stay out of debt rather than profit from keeping them in it.

Job Summary

The Senior Manager, Compliance is a senior leader within the Legal & Compliance team at Possible Finance, serving as a strategic partner to the General Counsel on regulatory risk across the company's lending and financial products. This role owns key aspects of the Compliance Management Program, including complaints management, monitoring, testing, training, issues management, and regulatory change management, and is expected to operate independently in ambiguous regulatory environments, translating grey‑area judgment calls into practical, risk‑based guidance for the business. The Senior Manager, Compliance leads a team of compliance professionals and is a key voice in how Possible balances innovation with regulatory risk. This is a chance to join a seasoned legal and compliance team, take on senior‑level responsibility, and help shape the growth of a mission‑driven company.

Key Responsibilities / Duties

• Program Ownership: Own key aspects of the design, implementation, and ongoing evolution of the Compliance Management Program for Possible Finance's products and services.
• Regulatory Strategy: Partner with the legal team to advise on new products, business model changes, and market expansion, assessing regulatory risk before launch.
• Complaints & Issues Management: Own resolution of customer complaint activity, and lead the issues management process by tracking issues, identifying internal stakeholders, and guiding issues to resolution.
• Risk Governance: Lead compliance risk assessments to identify, measure, and evaluate risks and assess the adequacy of internal controls; report on CMS effectiveness to senior leadership.
• Monitoring & Testing: Lead and execute monitoring, testing, and reporting initiatives to detect and remediate compliance gaps.
• Vendor & Third-Party Risk: Own the compliance component of third‑party/vendor risk management, including due diligence and ongoing oversight.
• Marketing & Advertising Review: Review marketing and advertising materials for regulatory issues (e.g., UDAAP, Reg Z advertising requirements, Fair Lending) and provide guidance to the marketing team prior to launch.
• Advisory: Advise leadership on compliance matters, including regulatory changes, risk assessments, monitoring, training, consumer complaints, and third‑party vendor risk.
• Team Leadership: Hire, develop, and scale a team of compliance professionals; act as a mentor and escalation point.
• Subject Matter Expertise: Serve as a key subject matter expert on federal and state consumer financial regulations.
• Program Scale & Automation: Identify where AI and workflow tooling can absorb manual monitoring, testing and reporting, so the team spends its time on judgment calls and regulatory strategy.

Qualifications / Requirements

• 12+ years of progressive regulatory compliance experience, including at least 3-4 years in a senior or leadership capacity, preferably in banking, consumer finance, or fintech.
• Bachelor's degree required; advanced degree preferred. Certified Regulatory Compliance Manager (CRCM) certification preferred.
• Demonstrated experience owning key aspects of a Compliance Management Program end-to-end, including risk assessment, monitoring/testing, training, and issue/complaint management.
• Experience with bank partnership/exportation lending models, including familiarity with preemption and true lender risk considerations strongly preferred.
• Knowledge of federal and state consumer protection laws, including ECOA, TILA, FCRA, FDCPA, EFTA, ESIGN, SCRA/MLA, GLBA, UDAAP, Fair Lending, and BSA/AML/OFAC.
• Track record of engaging directly with regulators and/or bank partners during exams or audits preferred.
• Experience with consumer lending, credit products, and/or payment operations.
• Experience with third‑party/vendor risk management, including due diligence and ongoing oversight.
• Comfortable operating at both a strategic level (setting program direction) and an operational level (day‑to‑day execution).
• Demonstrated ability to make sound, risk‑based judgment calls in ambiguous regulatory areas with limited guidance.
• Strong verbal and written communication skills, with the ability to translate complex regulations into actionable guidance.
• Experience building, developing, and scaling a compliance team.
• Demonstrated ability to collaborate cross‑functionally and influence business strategy.
• Uses AI tools in their own work, with a clear point of view on where automated output needs human review before it becomes a control.

What we offer

This is a Hybrid position. We work in our centrally located office in downtown Seattle three days a week (M, T, and Th).

The compensation range for this role is $162,500 to $195,000.

• significant stock options
• comprehensive benefits
• a bonus plan
• commuter benefits
• excellent office space with complimentary drinks and food

With the backing of our venture investors: Union Square Ventures, Canvas Ventures, Euclidean Capital, and Unlock Venture Partners. With a dedicated following of hundreds of thousands of customers and an extraordinary team, we are unwavering in our fight for financial fairness. As one of only a few FinTech Public Benefit Corporations, we’ve baked our dual dedication to building a profitable and socially impactful company into our charter; we only succeed when our customers do too. Give us a shout if you’d like to help us ship financial products that protect consumers from predatory lending practices and promote economic health.

Possible Finance

is dedicated to financial fairness and community empowerment. We welcome diverse perspectives and experiences to help us achieve our mission of unlocking economic mobility for generations to come.

Learn more about us as a Public Benefit Corporation.