Senior Manager, Communications Strategy - Technology

Vanguard; Malvern (Chester County); On-site; USD 110,000 - 130,000; Full time

Job summary

Vanguard seeks a senior communications leader for its Communications Strategy Group. This role requires a seasoned communicator responsible for developing integrated strategies that positively impact the enterprise, especially in technology-related areas. The incumbent will lead a high-performing team, ensuring alignment with Vanguard's objectives and maintaining a robust external and internal communication strategy.

With over eight years of experience, ideally five in communications and PR, the candidate should possess strong media relations skills and a proven leadership track record. The company emphasizes professional growth, innovation in communications, and building strategic relationships.

Qualifications

• Minimum eight years of related work experience, five in communications and PR.
• Experience leading communication teams dealing with technology-related issues.
• Strong media relations experience preferred.

Responsibilities

• Hires, evaluates, and supervises team members and develops talent.
• Leads development of integrated communication strategies.
• Protects and advances Vanguard's reputation through communications.
• Drives impact of communication strategies and measurement framework.
• Participates in special projects and performs other duties.

Skills

People leadership

Media relations

Stakeholder management

Strategic communication

Risk management

Education

Undergraduate degree

Graduate degree

Job description

We are seeking an accomplished senior communications people leader for Vanguard’s Communications Strategy Group within Corporate Communications. The role serves as a senior communications counselor and spokesperson for technology‑related coverage areas, leading the development and execution of integrated strategies that drive measurable impact for the enterprise.

Core Responsibilities

• Hires, evaluates, and supervises crew. Develops and retains top talent; provides coaching and career development to sustain a high‑performing, future‑ready team.
• Sets strategic direction and leads the development of integrated communications strategies to enable strategic business outcomes. Sets vision and guides multi‑level teams, ensuring alignment with enterprise priorities and adapting plans as needed.
• Translates enterprise and business strategies into messaging and content, personally crafting narratives for complex topics and executive audiences. Oversees messaging consistency and alignment with Vanguard’s positioning and key themes.
• Protects and advances Vanguard’s reputation through all communications across channels and platforms (e.g. earned media, social media, owned channels, etc.). Anticipates risks, balances risk/reward, and proactively sources and delivers strategic, business‑critical communications.
• Drives the impact of collective communication strategies, ensuring execution of all phases—conception, implementation, and measurement. Partners closely with senior leaders (C‑suite level) to advise and influence decisions at the highest levels.
• Serves as Vanguard’s authority on industry best practices and emerging trends, introducing innovative tactics and concepts to elevate communications. Balances external practice with internal brand and culture.
• Strengthens relationships with key influencers, executives, journalists across top‑tier and trade outlets, and agency partners—leveraging a robust internal and external network to shape narratives and secure impactful coverage.
• Leads the development and oversight of a practice area measurement framework tied to goals and KPIs, partnering closely with internal centers of excellence and analytics teams to enhance impact. Provides consistent transparency and accountability to managers and business partners.
• Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum eight years of related work experience, with at least five years in communications and PR preferred.
• Prior experience leading communication teams/organizations dealing with technology‑related issues and topics.
• Strong media relations experience is preferred.
• Proven track record of people leadership, senior stakeholder management and enterprise impact preferred.
• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Vanguard is not offering visa sponsorship for this position.