Senior Manager, Communications

The Business of HLTH Podcast; New York (NY); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Comprehensive healthcare plans

Family-building benefits

Flexible time off

Annual wellness stipend

OneMedical memberships

CLEAR Plus membership

401(k) with employer match

Job summary

CLEAR is seeking a senior communications leader to shape and execute earned media across CLEAR1, CLEAR+ and strategic initiatives. You will spearhead announcements, craft messaging, and pitch narratives to national business and tech media while coordinating with partners and executives.

You will build scalable processes, manage spokespeople, and drive proactive storytelling across channels to raise awareness and deepen trust in CLEAR's mission to make experiences safer and easier.

Qualifications

• 8+ years of communications, public relations or media relations experience.
• Exceptional media relations instincts and strong reporter relationships.
• Strategic storytelling to translate business objectives into narratives.
• Operate as a builder and a doer, comfortable writing press materials and pitching.
• Cross-functional leadership with clear judgment across senior teams and partners.
• Curiosity about how AI can accelerate communications outcomes.

Responsibilities

• Own communications approach and execution for major announcements, partnerships and launches.
• Build and maintain relationships with national, business, technology, travel and trade media.
• Turn business priorities into compelling narratives and integrated communications plans.
• Lead announcements from idea through execution, developing messaging and press materials.
• Create scalable processes and tools to make communications proactive and visible.

Skills

Communications experience

Media relations

Strategic storytelling

Builder and doer

Cross-functional leadership

AI in communications

Job description

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier-physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

CLEAR is looking for a modern, highly strategic communications leader to drive earned media and bring our biggest partnerships, products, and company moments to market. You'll build a proactive communications engine across CLEAR1, CLEAR+, and other key initiatives, developing the strategy while rolling up your sleeves to write, pitch, launch, and execute the work.

What You'll Do

• Own communications approach and execution for major CLEAR announcements, partnerships and launches across CLEAR1, CLEAR+, and other priority areas of the business
• Build and maintain strong relationships with national, business, technology, travel and trade media, as well as new media types, proactively developing stories and opportunities that drive awareness, consideration and understanding of CLEAR
• Turn business priorities into compelling narratives and integrated communications plans, identifying how earned media, executive visibility, partners, owned channels and other communications levers can work together to maximize impact
• Lead announcements from idea through execution, developing messaging, writing press materials, pitching media, preparing spokespeople, coordinating internal and external stakeholders and ensuring flawless launch execution
• Build the processes, rhythms and tools that make CLEAR's communications function increasingly proactive and scalable, creating visibility into upcoming moments and identifying opportunities to tell a bigger, more connected CLEAR story

How You'll Measure Success

• Quality, relevance and reach of earned media coverage across priority audiences and outlets
• Share of voice and positive sentiment around CLEAR's priority products, partnerships and company narratives
• Awareness and consideration generated by communications campaigns and major announcements
• Growth in proactive storytelling opportunities and consistent execution against CLEAR's communications calendar

What You're Great At

• 8+ years of communications, public relations or media relations experience, with a track record of personally developing and executing high-impact announcements and earned media strategies
• Exceptional media relations instincts and strong reporter relationships, with the ability to identify what makes a story compelling and earn attention in a rapidly changing media landscape
• Strategic storytelling—you can understand complex business objectives, find the story within them and build a communications approach that reaches the right audiences through the right channels
• Operating as both a builder and a doer—you’re energized by creating new processes and strategies, but equally comfortable writing the press release, pitching the story and owning the details required to get an announcement over the finish line
• Cross-functional leadership and excellent judgment—you can create clarity among senior leaders, business teams and external partners, manage multiple high-priority workstreams and move quickly in an environment where priorities evolve
• Experience and deep curiosity and excitement, about how AI can be used to accelerate communications, outcomes, and performance.

How You'll Be Rewarded

At CLEAR, we help YOU move forward - because when you're at your best, we're at our best. You'll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.

• comprehensive healthcare plans
• family-building benefits (fertility and adoption/surrogacy support)
• flexible time off
• annual wellness stipend
• free OneMedical memberships for you and your dependents
• a CLEAR Plus membership
• a 401(k) retirement plan with employer match

The base salary range for this role is $150,000.00 - $180,000.00, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR's salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR's total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.