Senior Manager - Communications

McKinsey & Company, Inc.; Boston (MA); On-site; USD 191,000 - 255,000; Full time

Job summary

McKinsey & Company, Inc. seeks a seasoned communications leader to shape and execute global programs across channels, driving awareness and engagement with the firm’s knowledge assets.

You will partner with senior leaders to deliver high-impact messaging, events, and publications that strengthen client and alumni relationships and support strategic priorities. You will coordinate teams to produce compelling content, manage reputational risk, and leverage data-driven insights to optimize

Qualifications

• Bachelor's degree or equivalent education or work experience.
• 10+ years of experience in a business communications-related field.
• Experience with MHI priority focus areas (brain health and healthy workforces).
• Mastery of Microsoft Office and firm tools (Box, Slack).
• Excellent understanding of communications channels, program design, and delivery.
• Broad skillset across external/internal comms, media relations, events.
• Strong ability to reconcile conflicting priorities in a fast-paced environment.
• Fluent English with strong writing, editing, and storytelling abilities.

Responsibilities

• Lead development and execution of global communications programs across channels.
• Drive high-quality writing and editing through teams to deliver clear narratives.
• Advise senior leaders and manage reputational risk with proactive storytelling.
• Strengthen external relationships and partnerships for client activation and engagement.
• Align editorial efforts with firm priorities and measurable impact.

Skills

Writing & editing

Leadership

Project management

Strategic thinking

English fluency

Relationship building

Communication strategy

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Box

Slack

Job description

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place.

YOUR IMPACT

You will help ensure that appropriate insights reach designated audiences, delivering tailored and impactful messaging to build awareness and engagement with McKinsey’s distinctive knowledge on a variety of topics. You will shape the way the firm connects with people—from clients to employees to alumni—strengthening institutional relationships, connections and affiliations. Through leadership across communications initiatives, you will drive the development and execution of best-in-class global communications programs, events, and publications that will enable client activation and funnel building across all channels. By leveraging strategic project briefs, data-driven insights, and a deep understanding of audience needs, you will ensure communications efforts are aligned with the firm’s priorities and deliver measurable impact. You will be a thought-partner for senior leaders and partners, and work to strengthen external relationships. You will proactively shape creative communications content and tactics to showcase McKinsey’s capabilities, knowledge, and assets. You will maintain McKinsey’s reputation, punctuate its expertise, and bring campaigns to life in relevant ways across channels, platforms, and stakeholders. You will be based in Boston, Chicago, New York, Toronto, or Washington, DC as part of the McKinsey Health Institute (MHI). Within MHI, you will work closely with MHI leaders and focus area teams across the Institute globally. MHI is an enduring, non-profit-generating institute within the firm that aims to catalyze the actions and investment needed around underinvested areas of health. It does this by convening and activating leaders; advancing research; creating and promoting data and tools; and stimulating investment and innovation. You will be a thought-partner for senior leaders and partners, and work to strengthen external relationships. You will proactively shape creative communications strategies to showcase McKinsey’s knowledge and assets, maintain the firm’s reputation, and bring campaigns to life across MHI globally. In terms of creating effective communications: you will drive high-quality writing and editing by leading/enabling teams to develop clear, structured and engaging written communications (e.g., memos, emails, short-form content, blogs, talking points/scripts, Q&A) that rigorously follow conventions of written English (and local languages when relevant). With cell leaders, you’ll manage the firm’s reputational risk by mapping strengths/weaknesses and managing opportunities/threats. You will anticipate, identify and respond to reputation risk issues to protect and enhance McKinsey's reputation by reviewing materials and proactively shaping narrative. You’ll establish high-quality and consistent branding (i.e., firm's signature voice, visuals, and narrative) across communications platforms and channels in support of relevant brand pivots, ensuring resonance with target audiences and alignment with broader strategic objectives. In terms of project management and creation: you will play the role of a thought-partner for senior leaders and partners in developing networking programs to strengthen relationships with clients, potential clients and media, and drive meaningful impact through execution and delivery. You’ll independently define and direct complex communication strategies, and advance short-term and long-term programs. You will influence and gain buy-in from leaders and stakeholders by leveraging data-driven insights and a deep understanding of audience needs and behaviors. You’ll manage development and dissemination of external and/or internal websites and publications. You’ll identify, secure, and manage regional partnerships with internal or external stakeholders. You will develop strategy and corresponding metrics to measure impact and implement related data collection/reporting mechanisms, applying analysis to optimize decision-making and outreach strategies across the marketing funnel following firm unified measurement guidelines and frameworks. You’ll counsel leadership and leverage their efforts for substantive contributions to the firm’s reputation; mobilize relevant junior and senior colleagues across the firm and manage relevant initiatives to maximize outcome. You’ll manage the communications team, including hiring, developing, coaching, and evaluating team members, as applicable. You will coach your team to actively gather audience insight and will share that insight with authors and stakeholders, changing outreach strategies if and when necessary. You’ll role model Marketing Mindsets behaviors, ensuring the team receives adequate training, actively uses MM tools, and applies them to drive impactful outcomes and you’ll recognize and reward members who demonstrate these behaviors effectively. You will integrate goals/KPIs with larger strategic goals to help prioritize and target your editorial approach. You will join a group of communications professionals within the firm’s Reach and Engagement function in a temporary 8-month capacity.

YOUR GROWTH

• Continuous learning:Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters:From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community:With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits:On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

YOUR QUALIFICATIONS AND SKILLS

• U.S. Bachelor’s degree or equivalent education or work experience required
• 10+ years of experience in a business communications-related field, a benefit if in a professional services environment, corporate communications role, government, or communications agency background
• Experience and a deep understanding of MHI-related priority focus areas (particularly brain health and healthy workforces)
• Mastery of Microsoft Office (Word, PowerPoint, Teams) and firm related tools (Box, Slack)
• Excellent understanding of communications channels, program design, and delivery
• Broad skillset across relevant communication service lines and platforms (e.g., external/internal comms, media relations, executive communications, events)
• Exceptional at reconciling conflicting priorities and coordinating different efforts within a fast-paced, influence-driven, fluid, ambiguous and agile operating environment
• Exceptional ability to develop an internal network and exhibit presence, credibility and confidence in advising and guiding partners and senior colleagues
• Outstanding organizational and project management skills; ability to execute with speed, high level of accuracy and efficiency, attention to detail, and follow-through
• Exceptional instinct for reputational risks and exercise outstanding judgement; ability to counsel internal stakeholders and help them achieve their objectives while also mitigating risks
• Ability to provide excellent leadership for junior colleagues, fostering psychological safety, inclusion, and a collaborative environment while encouraging innovation and performance and exhibits core firm values in attitude and work (e.g., owning development, driving work, demonstrating resilience
• Fluent level language skills in English are required with outstanding communication skills (e.g., writing, editing, storytelling) across formats (e.g., written, verbal/presentation, digital-ready content) that can be expertly applied to elevate the firm’s strategic priorities

In accordance with Ontario law, this job posting is for an existing vacancy.

FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

Certain US and Canadian jurisdictions require McKinsey & Company to include a reasonable estimate of the salary for this role. To help you understand what you can expect, the salary range for new joiners in this role in Canada and/or the United States, including all office locations where the job may be performed, is $190,900 - $254,600 in USD and $198,800 - $248,800 in CAD gross per year. This reflects our best estimate of the lowest to highest salary for this role at the time of this posting, ensuring you have a clear picture right from the start, though it's important to remember that actual salaries may vary. Factors like your office location, your unique blend of experience and skills, start date and our current organizational needs all play a part in determining the final figure. Certain roles are also eligible for bonuses, subject to McKinsey's discretion and based on factors such as individual and/or organizational performance.

Additionally, we provide acomprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families. This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance, and paid time off.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.