Senior Manager, Commercial Excellence & PMO

AutoStore System, Inc; Salem (NH); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision plans

HSA with company contribution

Paid time off and holidays

401(k) with employer match

Education assistance

Mentorship programs

Job summary

AutoStore System, Inc in the United States seeks a Senior Manager to lead Commercial Excellence & PMO, establishing governance and translating strategic priorities into coordinated programs across Sales, Marketing, Customer Success, Partner Management, Product, Operations, IT, Data & Analytics, and AI.

The role requires 7+ years in enterprise PMO or strategy execution, with experience in warehouse automation or logistics, and a proven ability to drive alignment and measurable business outcomes

Qualifications

• 7+ years in enterprise PMO, strategy execution, commercial operations, or complex program leadership.
• Strong experience in warehouse automation, logistics, 3PL, or related industries.
• Proven experience managing portfolios of interconnected initiatives in complex, matrixed organizations.
• Experience establishing governance, prioritization, executive reporting, and planning frameworks.
• Strong understanding of commercial organizations and cross-functional relationships.
• Bachelor’s degree or equivalent professional experience.

Responsibilities

• Establish and manage an integrated portfolio of strategic commercial initiatives.
• Develop governance, intake, prioritization, and portfolio management processes.
• Maintain visibility into objectives, milestones, dependencies, risks, and resources.
• Provide leadership with recommendations on prioritization and investments.
• Create governance frameworks, escalation paths, and review cadences.
• Prepare executive updates and support planning; coordinate cross-functional programs.

Skills

Enterprise PMO leadership

Strategy execution

Program leadership

Stakeholder management

Education

Bachelor's degree or equivalent

Job description

AutoStoreTM holds a simple yet powerful vision: to store and move things for everyone, everywhere. Founded in Norway, we've grown into a global technology company. AutoStore uses advanced software to automate and orchestrate order fulfillment. Our goal is to ensure orders arrive faster than ever, with minimal environmental impact. That’s how we help brands exceed customer expectations.We have more than 1600 systems in nearly 60 countries, and we grow continuously as a community of employees, partners, customers, suppliers, and connected technologies. Automation should make life easier, and by listening carefully to our community, we innovate to meet the industry’s most complex needs. With AutoStoreTM, brands gain speed, efficiency, and improved workplaces. And much more floor space.AutoStore – moving things forward.**The Role:**The Senior Manager, Commercial Excellence & PMO will establish and lead strategic initiatives across the commercial organization and the broader customer journey. This role will create the governance, prioritization, planning, and execution framework needed to translate strategic priorities into coordinated, cross-functional programs that deliver measurable business outcomes.Working across Sales, Marketing, Customer Success, Partner Management, Product, Operations, IT, Data & Analytics, and AI, this leader will maintain an integrated view of excellence initiatives, ensuring priorities are aligned, dependencies are managed, resources are focused on the highest-value opportunities, and progress is visible to leadership. The role serves as the connective layer between strategy and execution, bringing structure, accountability, and transparency to complex initiatives without replacing business, product, or technical ownership.### **Key Tasks and Responsibilities:*** Establish and manage an integrated portfolio of strategic commercial and customer journey initiatives.* Develop governance, intake, prioritization, and portfolio management processes that align investments with business priorities.* Maintain visibility into initiative objectives, ownership, milestones, dependencies, risks, resource requirements, and expected outcomes.* Provide leadership with fact-based recommendations on prioritization, sequencing, investment decisions, and trade-offs.* Create and operate governance frameworks, decision-making processes, escalation paths, and review cadences.* Prepare executive-level portfolio updates and decision materials that support effective leadership decisions.* Support annual and quarterly planning by connecting strategic priorities to active and proposed initiatives.* Lead selected high-priority transformation programs and coordinate execution across Sales, Marketing, Customer Success, Partner Management, Product, Operations, IT, Data & Analytics, and AI.* Build integrated plans that align business process, technology, data, governance, enablement, communications, and adoption activities.* Manage cross-functional dependencies, risks, decisions, actions, and milestones to ensure successful execution.* Facilitate alignment and decision-making across stakeholders, helping teams move from strategy and design into accountable delivery.* Ensure initiatives support the target customer journey and commercial operating model while promoting consistent ways of working globally.* Identify duplication, gaps, conflicting priorities, and sources of operational complexity across the portfolio.* Partner with business leaders to drive stakeholder engagement, organizational readiness, and successful adoption of change.* Establish portfolio reporting and success metrics that focus on business outcomes, value realization, and measurable impact.* Monitor initiative performance and recommend acceleration, redesign, consolidation, or closure based on results and evolving priorities.* Conduct post-implementation reviews and incorporate lessons learned into future efforts.### **Key Qualifications:*** 7+ years of experience in enterprise PMO, strategy execution, commercial operations, management consulting, or complex program leadership.* Strong experience in warehouse automation, logistics, 3PL, or related industries* Proven experience managing portfolios of interconnected initiatives in complex, matrixed organizations.* Experience establishing governance, prioritization, executive reporting, and planning frameworks.* Strong understanding of commercial organizations and the relationships between sales, marketing, customer success, partner management, operations, product, data, and technology teams.* Ability to translate strategic objectives into structured programs, workstreams, and measurable outcomes.* Demonstrated success influencing stakeholders and driving alignment without direct authority.* Strong facilitation, analytical, problem-solving, and decision-making capabilities.* Bachelor’s degree or equivalent professional experience.**We Offer:**AutoStore believes in taking care of employees and is dedicated to providing a supportive and rewarding work environment. Join us in our mission to store and move things for everyone, everywhere.* Comprehensive Medical, Dental, and Vision plans* Health Savings Account (HSA) with a company contribution* Generous Paid Time Off including 12 holidays, paid exercise time, paid volunteer time, and paid parental leave plans for all new parents* Retirement 401(k) plan with employer match and discretionary profit sharing contribution* Educational assistance and professional development programs, including mentorship/coaching programs with external industry leaders* Additional benefits include Group Life Insurance, Voluntary Additional Life Insurance, Disability Insurance, Employee Assistance programs, and more! AutoStore is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.