Senior Manager - Clinic Operations

Stanford Health Care; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A health care provider in the United States is seeking a Senior Manager of Clinic Operations to lead and improve the daily operations of multiple clinics. The ideal candidate will have substantial leadership experience and a strong background in financial and operational management to provide quality patient care. This position offers a competitive hourly rate with potential for growth and professional development.

Qualifications

• Seven years of progressively responsible and related work experience.
• Ability to oversee clinical operations and lead teams.

Responsibilities

• Direct daily operations of clinics and supervise clinical staff.
• Develop strategic plans and improve operational efficiency.
• Engage staff to enhance patient experience.

Skills

Leadership

Strategic planning

Financial management

Patient care delivery

Education

Bachelor's degree in a related field

Master's degree in Nursing

Job description

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings.

Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview

The Senior Manager of Clinic Operations will partner with the Administrative Director/Director to direct the daily operations of multiple clinics, including the management, leadership, and supervision of clinical, professional, and support staff to deliver quality, cost-effective, safe, and efficient patient care.

This role is accountable, with assistance from clinic managers, for the effective strategic planning, and the personnel, operational, and financial management of multiple assigned clinics, programs, and/or projects that cross multiple departments and/or services.

In collaboration with the Administrative Director/Director, identifies and pursues new business development opportunities that will expand or grow service lines.

The Senior Manager serves as a resource to clinic managers and is a liaison between clinics and other Departments and Service Lines residing in SHC.

Locations

Stanford Health Care

What you will do

• Develop and effectively implement the overall strategic plan, in the areas of responsibility and the service line.
• Direct, supervise, and coordinate all service line activities which involve either direct or indirect responsibility for staffing, budgeting, fiscal planning, change management, operational efficiency, provider engagement, financial management, program delivery, and organizational goals.
• Effectively direct and lead productive complex teams within multiple subspecialties.
• Plan, organize, lead, and direct the clinical care and support services, including programs and goals, that provide the infrastructure for the delivery of quality, compassionate, and cost-effective patient care.
• Engage staff and cultivate a positive culture to empower and engage employees and improve the patient experience.
• Strategically plan, problem-solve, and use critical thinking skills to anticipate, avert, and resolve issues in staffing, scheduling, role, and task allocation.
• Responsible for the service line budget, including budget planning, meeting labor and non-labor targets; optimize resources by using a model of care to ensure fiscal responsibility and quality patient care.
• Ensure effective fiscal management of the department and ensures the proper utilization of the organization's financial resources.
• Monitor and implement standards and policies which ensure patient and staff safety, uphold best practices, and provide high-quality patient care.
• Stay abreast of knowledge of current theories, principles, best practices, standards, emerging technologies, techniques, and approaches in accountable care and the health care system.
• Responsible and accountable for twenty-four (24) hour operation of the assigned ambulatory care service line.
• Perform all essential functions of the Clinic Manager.
• Develop and implement policies and procedures that guide and support the provision of services and which meet the external regulatory and statutory requirements.
• Follow SHS safety and Infection Prevention guidelines, policies, and procedures for self, patients, visitors, and employees.
• Interpret and enforces Infection Prevention and Safety policies.
• Responsible for identifying new business development opportunities.

Education Qualifications

• Bachelor's degree in a related field.
• Master's degree in Nursing preferred.

Experience Qualifications

• Seven (7) years of progressively responsible and directly related work experience.

Required Knowledge, Skills, and Abilities

• Ability to contribute to health care policy formulation when working in partnership with a multidisciplinary team of health care providers.
• Ability to delegate responsibly to others, activities according to ability, level of preparation, the standards of practice, and regulatory guidelines.
• Ability to direct and develop programs and lead process improvement projects.
• Ability to establish and direct the strategic direction and business plans for a functional group.
• Ability to analyze, initiate, and implement change conducive to the improvement of the quality and safety of patient care delivery.
• Ability to direct leadership, influence others to meet patient needs and achieve shared goals, to effectively prioritize system resources to provide quality and valued patient care, promote cooperative behaviors, act as a role model, resource, and mentor.
• Ability to direct, supervise, coach, mentor, train, and evaluate work results.
• Ability to use information and keep abreast of developments in technology to communicate, manage knowledge, mitigate error, and support decision-making in patient care.
• Ability to direct practice according to the laws, rules, and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies, and procedures governing the provision of nursing care in the area of assignment.
• Knowledge of principles and practices of organization, administration, fiscal and personnel management essential to the practice of nursing in the larger context of health care.
• Knowledge of principles, practices, and current trends in health care and hospital system organization and administration sufficient to provide clinical management, leadership, coordination, and operational direction for assigned areas of responsibility.

Licenses and Certifications

• RN - Registered Nurse - State Licensure And/Or Compact State Licensure preferred.
• BLS - Basic Life Support.

Stanford Health Care is committed to providing an exceptional patient and family experience. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all patients, families, and towards each other.

C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions.

• Know Me: Anticipate my needs and status to deliver effective care.
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health.
• Coordinate for Me: Own the complexity of my care through coordination.

Stanford Health Care is an equal opportunity employer and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.

Base Pay Scale: Generally starting at $89.01 - $117.94 per hour. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.