Senior Manager / Client Success (US Federal)

DXC Technology Company; Ashburn (VA); On-site; USD 138,000 - 256,000; Full time

Job summary

DXC Technology Company in the DC metro area seeks a senior program manager to lead delivery for assigned client accounts, collaborating with Account Delivery Managers to ensure service levels and outcomes. You will manage budgets, track KPIs, and cultivate client relationships while ensuring ITAR compliance and security requirements are met.

A strong PM background and active clearance are essential. This on-site role offers the opportunity to work with senior leadership across enterprise

Qualifications

• Bachelor's degree in technical or business field is required.
• 15 years of relevant experience are required.
• Active PMP or PgMP certifications are required.
• Active SECRET Clearance is required.
• Must be located in the DC Metro Area and onsite as required.

Responsibilities

• Manage the delivery of assigned client accounts, ensuring service levels are met or exceeded.
• Work closely with Account Delivery Managers and Associates to ensure efficient account operations.
• Cultivate and maintain relationships with clients to understand their needs and goals and how DXC’s offerings address them.
• Assist in budget management and cost control for the accounts.
• Collaborate with senior leadership to define and track key performance metrics.
• Stay informed about industry trends and assess how they impact account strategies.
• Address and resolve account-related issues and escalate as necessary.
• Provide regular status updates on account performance.

Skills

Stakeholder management

Budget management

Program governance

Education

Bachelor's degree

PMP (Project Management Professional)

PgMP (Program Management Professional)

SECRET Clearance

Job description

Job Description

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

• Manage the delivery of assigned client accounts, ensuring service levels are met or exceeded.
• Work closely with Account Delivery Managers and Associates to ensure efficient account operations.
• Cultivate and maintain relationships with clients to understand their needs and goals and how DXC’s various offerings can address them.
• Assist in budget management and cost control for the accounts.
• Collaborate with senior leadership to define and track key performance metrics.
• Stay informed about industry trends and assess how they impact account strategies.
• Address and resolve account-related issues and elevate as necessary.
• Provide regular status updates on account performance.

Basic Qualifications

• Bachelor’s degree in a technical or business-related discipline. (Advanced degree is a nice to have but not required)
• 15 years relevant experience
• Active PMP or PgMP
• Active SECRET Clearance
• Must be located in the DC Metro Area and be prepared to be onsite as required.

Other Qualifications

• AI/ML Certifications
• Other relevant technical certifications
• Experience managing program portfolios

Please note

The client is in a controlled goods program environment and must comply with the International Traffic in Arms Regulations (ITAR), which mandates that all applicants be U.S. Persons.

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $137,900 - $256,100.

Full‑time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.

We participate in E‑Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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