Senior Manager, Client Network Guarantee Management

7505 Caremark, L.L.C.; Scottsdale (AZ); On-site; USD 75,000 - 183,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Senior Manager, Client Network Guarantee Management, to lead a team responsible for the financial performance of contractual guarantee commitments across a client portfolio. You will manage margins, drive performance monitoring, and deliver concise leadership readouts.

The role emphasizes cross-functional collaboration with data science, underwriting, and client operations to strengthen, scale, and execute the client network pricing operating model.

Qualifications

• 6+ years in pricing, financial analysis, contract performance, margin management or similar.
• 3+ years in Healthcare, preferably PBM/Managed Care.
• Strong people leadership and talent development experience.
• Experience building/using financial models, forecasts and dashboards.
• Advanced Excel and ability to analyze large datasets.

Responsibilities

• Lead a team of analysts and senior professionals with coaching and performance management.
• Oversee margin management and performance across retail, mail, and specialty guarantees.
• Ensure timely, accurate reporting and contractual deliverables.
• Provide senior leadership with concise readouts on performance and risk.
• Translate business needs into analytics, reporting, and action plans.
• Collaborate with data science, operations, underwriting and pharmacy teams.
• Scale operating model across multiple lines of business and guarantee types.
• Identify risks and drive corrective actions to improve accuracy and efficiency.
• Manage corrective action plans when performance or timelines are at risk.

Skills

Pricing

Financial analysis

Contract performance

Margin management

Leadership

Financial modeling

Advanced Excel

Data analysis

Cross-functional collaboration

Communication to senior leaders

Education

Bachelor's degree or equivalent

Tools

SQL

Python

Tableau

BigQuery

Dataiku

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

If you are passionate about solving complex financial and analytical problems, leading high-performing teams, and driving strategic work that improves business performance, consider growing your career with a Fortune 6 healthcare leader. As a Senior Manager, Client Network Guarantee Management, you will lead a team accountable for the financial performance of contractual guarantee commitments across a portfolio of clients, including margin management, performance monitoring, risk identification, and reporting. You will provide leadership across a portfolio of guarantee arrangements, ensuring that priorities are acted on effectively, and commitments are delivered with strong operational discipline. In this role you will play an important part in strengthening, scaling, and executing the broader client network pricing operating model. You will influence financial performance, contractual compliance, and strategic decision making across a significant portfolio of client guarantee commitments. As an ideal candidate you will bring a strong mix of people leadership, financial acumen, cross-functional partnership, and execution rigor. You will be responsible for developing team capability, creating clear performance visibility, and translating strategic priorities into coordinated action across internal partners.

Key responsibilities

• Lead and develop a team of analysts and senior analytical professionals through coaching, performance management, prioritization, and capability building.
• Lead performance oversight and margin management of retail, mail, and specialty guarantees.
• Ensure contractual commitments, reporting timelines, and key deliverables are completed accurately and on time.
• Provide senior leadership with concise, decision-oriented readouts covering guarantee performance, financial risk, corrective actions, owners, and expected outcomes.
• Translate business needs into actionable analytics, reporting, and execution plans across a portfolio of client commitments.
• Partner closely with data science, client operations, underwriting, and other client and pharmacy teams to improve performance, drive visibility, and support business decisions.
• Strengthen and scale the operating model across multiple lines of business and guarantee types by reinforcing clear ownership, effective coordination, and disciplined follow-through.
• Identify risks, performance gaps, and process improvement opportunities, and drive solutions that improve accuracy, efficiency, and scalability.
• Own the development and execution of corrective action plans when guarantee performance, margins, contractual commitments, or delivery timelines are at risk.

Required Qualifications

• 6+ years of experience in pricing, financial analysis, contract performance, margin management, or a related analytical function, including responsibility for translating complex data into business decisions.
• 3+ years of experience in Healthcare, preferabley within a PBM or Managed Care environment.
• Demonstrated leadership experience, including direct people leadership or significant responsibility leading teams, developing talent, and driving performance.
• Experience developing or managing financial models, forecasts, and performance reporting.
• Advanced Excel skills and demonstrated experience analyzing large datasets using database, reporting, or analytical tools.
• Demonstrated experience managing competing priorities and delivering accurately against contractual and business timelines.
• Experience leading cross-functional initiatives and driving measurable results in a complex business environment.
• Demonstrated experience communicating financial performance, risks, and recommendations to senior leaders.

Preferred Qualifications

• Experience in PBM contracting, networks, underwriting, specialty pharmacy, or pharmacy pricing.
• Understanding of healthcare and PBM contracting structures.
• Experience evaluating complex financial guarantee structures and developing corrective action plans.
• Experience with advanced modeling, forecasting, or optimization methodologies.
• Experience establishing processes, improving workflows, and scaling operational capabilities.
• Working knowledge of SQL, Python, or similar analytical languages.
• Experience with Tableau, BigQuery, Dataiku, or comparable analytics platforms.

Education

Bachelor's degree or equivalent work experience.

Pay Range

The typical pay range for this role is: $75,400.00 - $182,549.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Benefits

Great benefits for great people. We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Deadline

We anticipate the application window for this opening will close on: 10/01/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.