Senior Manager, Client Network Guarantee Management

CVS Health; Scottsdale (AZ); On-site; USD 75,000 - 183,000; Full time

Job summary

CVS Health is seeking a Senior Manager, Client Network Guarantee Management to lead a team accountable for the financial performance of contractual guarantee commitments across a portfolio of clients. You will drive margin management, performance monitoring, risk identification and reporting with strong operational discipline.

You will influence pricing strategies and the broader client network operating model, partnering with data science, underwriting, and pharmacy teams to translate business

Qualifications

• 6+ years of pricing, financial analysis, contract performance, margin management, or related analytics.
• 3+ years in healthcare, pbm or managed care preferred.
• Demonstrated leadership including people management and team development.
• Experience building financial models, forecasts, and performance reporting.
• Advanced Excel skills; able to analyze large datasets with SQL/BI tools.
• Ability to manage competing priorities and deliver on contractual timelines.
• Experience leading cross-functional initiatives and communicating with senior leaders.

Responsibilities

• Lead and develop a team of analysts and senior professionals through coaching and performance management.
• Lead margin management and oversight of retail, mail, and specialty guarantees.
• Ensure contractual commitments, reporting timelines, and deliverables are met on time.
• Provide senior leadership with concise readouts on performance, risk, and actions.
• Translate business needs into analytics, reporting, and execution plans across client commitments.
• Partner with data science, client operations, underwriting, and pharmacy teams to improve performance.
• Strengthen and scale the operating model across multiple lines of business and guarantees.
• Identify risks and drive process improvements for accuracy and efficiency.
• Own development and execution of corrective action plans when performance is at risk.

Skills

Pricing

Financial analysis

Contract performance

Margin management

Analytical function

Leadership

Financial modeling

Forecasting

Performance reporting

Excel

Data analysis

SQL

BI tools

Prioritization

Cross-functional

Executive communication

Education

Bachelor's degree or equivalent work experience

Tools

SQL

Python

Tableau

BigQuery

Dataiku

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

If you are passionate about solving complex financial and analytical problems, leading high-performing teams, and driving strategic work that improves business performance, consider growing your career with a Fortune 6 healthcare leader.

As a Senior Manager, Client Network Guarantee Management, you will lead a team accountable for the financial performance of contractual guarantee commitments across a portfolio of clients, including margin management, performance monitoring, risk identification, and reporting. You will provide leadership across a portfolio of guarantee arrangements, ensuring that priorities are acted on effectively, and commitments are delivered with strong operational discipline.

In this role you will play an important part in strengthening, scaling, and executing the broader client network pricing operating model. You will influence financial performance, contractual compliance, and strategic decision making across a significant portfolio of client guarantee commitments. As an ideal candidate you will bring a strong mix of people leadership, financial acumen, cross-functional partnership, and execution rigor. You will be responsible for developing team capability, creating clear performance visibility, and translating strategic priorities into coordinated action across internal partners.

Key responsibilities include:

• Lead and develop a team of analysts and senior analytical professionals through coaching, performance management, prioritization, and capability building.
• Lead performance oversight and margin management of retail, mail, and specialty guarantees.
• Ensure contractual commitments, reporting timelines, and key deliverables are completed accurately and on time.
• Provide senior leadership with concise, decision-oriented readouts covering guarantee performance, financial risk, corrective actions, owners, and expected outcomes.
• Translate business needs into actionable analytics, reporting, and execution plans across a portfolio of client commitments.
• Partner closely with data science, client operations, underwriting, and other client and pharmacy teams to improve performance, drive visibility, and support business decisions.
• Strengthen and scale the operating model across multiple lines of business and guarantee types by reinforcing clear ownership, effective coordination, and disciplined follow-through.
• Identify risks, performance gaps, and process improvement opportunities, and drive solutions that improve accuracy, efficiency, and scalability.
• Own the development and execution of corrective action plans when guarantee performance, margins, contractual commitments, or delivery timelines are at risk.

Required Qualifications

• 6+ years of experience in pricing, financial analysis, contract performance, margin management, or a related analytical function, including responsibility for translating complex data into business decisions.
• 3+ years of experience in Healthcare, preferabley within a PBM or Managed Care environment.
• Demonstrated leadership experience, including direct people leadership or significant responsibility leading teams, developing talent, and driving performance.
• Experience developing or managing financial models, forecasts, and performance reporting.
• Advanced Excel skills and demonstrated experience analyzing large datasets using database, reporting, or analytical tools.
• Demonstrated experience managing competing priorities and delivering accurately against contractual and business timelines.
• Experience leading cross-functional initiatives and driving measurable results in a complex business environment.
• Demonstrated experience communicating financial performance, risks, and recommendations to senior leaders.

Preferred Qualifications

• Experience in PBM contracting, networks, underwriting, specialty pharmacy, or pharmacy pricing.
• Understanding of healthcare and PBM contracting structures.
• Experience evaluating complex financial guarantee structures and developing corrective action plans.
• Experience with advanced modeling, forecasting, or optimization methodologies.
• Experience establishing processes, improving workflows, and scaling operational capabilities.
• Working knowledge of SQL, Python, or similar analytical languages
• Experience with Tableau, BigQuery, Dataiku, or comparable analytics platforms.

Education

• Bachelor's degree or equivalent work experience.

Pay Range

The typical pay range for this role is:

$75,400.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/01/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.