Senior Manager, Client Experience + Media Relations, Weber Advisory

Adelphi Group; Los Angeles (CA); Hybrid; USD 85,000 - 100,000; Full time

Job summary

Weber Shandwick is seeking a Senior Manager, Client Experience & Media Relations for Weber Advisory in the West. This hybrid role focuses on translating business challenges into compelling communications strategies, integrating media relations with executive communications, social media, influencer engagement and owned content to strengthen corporate reputation.

The ideal candidate brings 5–7 years in corporate communications (agency preferred), a track record managing client relationships, and

Qualifications

• 5–7 years in corporate communications, public relations or related field; agency experience preferred.
• Bachelor’s degree in Communications, Journalism or related discipline.
• Track record in managing client relationships and integrated communications projects.
• Experience supporting corporate reputation, executive communications or issues management is a plus.

Responsibilities

• Serve as a key team leader across multiple client accounts, managing day‑to‑day relationships, projects and integrated communications programs.
• Provide strategic counsel on corporate reputation, executive visibility, thought leadership and issues management.
• Develop messaging documents, media strategies, press releases, pitch notes, talking points, bylined articles and proposals.
• Execute integrated communications strategies translating business priorities into programs.
• Identify and develop timely story opportunities for national, business and trade media.
• Lead earned media efforts, leveraging reporter relationships and securing coverage.
• Stay current on media landscape, trends and reputational issues shaping industries.
• Manage and mentor junior team members, fostering curiosity and high performance.
• Lead client meetings and presentations to build trust with senior stakeholders.
• Identify trends, risks and opportunities to strengthen client relationships and drive growth.

Skills

Strategic mindset

Media savvy

Reputation expert

Communication

Client service

Collaboration

Proactivity

Critical thinking

Integrity

Education

Bachelor’s degree in Communications/Journalism

Job description

Agency:

Weber Shandwick

Job Function:

Media

Job Subfunction:

Earned Media

Job Description:

Senior Manager, Client Experience & Media Relations, Weber Advisory

Weber Shandwick is looking for a Senior Manager, Client Experience to join our West Advisory practice, supporting leading companies across a range of industries on corporate strategy, public affairs and social impact, business transformation and issues management.

We are seeking a hybrid client experience and media relations leader who understands how business, culture and stakeholder expectations shape corporate reputation. The ideal candidate brings strong client management experience alongside a proven ability to develop compelling narratives and secure meaningful earned media coverage. They understand that today’s corporate storytelling requires an integrated approach that extends beyond traditional media relations to encompass executive communications, social media, influencer engagement and owned content. They can translate complex business challenges into clear, compelling communications strategies, bring established media relationships and have experience managing projects and teams. Above all, they are curious, proactive, collaborative and comfortable providing counsel in dynamic, high-stakes environments.

What You Will Be Doing:

• Serve as a key team leader across multiple client accounts, managing day-to-day relationships, projects and integrated communications programs.
• Provide strategic client counsel and clear recommendations on corporate reputation, executive visibility, thought leadership and issues management.
• Develop a wide range of communications materials, including messaging documents, media strategies, press releases, pitch notes, executive talking points, bylined articles and proposals.
• Execute integrated corporate communications strategies, translating business priorities and stakeholder insights into compelling programs.
• Identify and develop timely, relevant story opportunities for clients, targeting national, business and trade media.
• Lead earned media efforts, leveraging existing reporter relationships, developing persuasive pitches and securing meaningful coverage.
• Stay current on the evolving media landscape, business trends and reputational issues shaping client industries.
• Manage and mentor junior team members, fostering a culture of curiosity, collaboration and high performance.
• Play a leading role in client meetings and presentations, building trust and confidence with senior stakeholders.
• Identify emerging trends, reputational risks and opportunities to strengthen client relationships and contribute to organic growth.

Competencies:

• Strategic Mindset: Ability to connect business objectives and stakeholder insights to impactful corporate communications and earned media strategies.
• Media Savvy: Deep understanding of the media landscape, strong reporter relationships and a proven ability to deliver earned media results.
• Corporate Reputation Expertise: Understanding of the business, societal and reputational forces shaping organizations, with experience in corporate communications, executive positioning and/or issues management.
• Communication: Excellent written and verbal communication skills, with the ability to distill complex topics into compelling narratives.
• Client Service: Strong client management instincts and the ability to build trusted relationships while managing multiple priorities.
• Collaboration: Ability to work effectively across integrated teams and bring together the right expertise to address client challenges.
• Proactivity: A strong sense of initiative and ability to anticipate client needs, media opportunities and emerging issues.
• Critical Thinking: Sound judgment, intellectual curiosity and the confidence to ask probing questions and offer strategic recommendations.
• Integrity: Sound business and professional ethics.

Qualifications:

• Years of Experience: 5–7 years of experience in corporate communications, public relations or a related field; agency experience preferred.
• Education: Bachelor’s degree in Communications, Journalism or a related discipline.
• Track Record: Proven success managing client relationships, leading integrated communications projects, securing earned media coverage and managing junior team members.
• Relevant Experience: Experience supporting corporate reputation, executive communications, issues management or clients in complex and highly scrutinized industries is a plus.
  

Salary Range: $85,000 - $100,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.