Senior Manager, Channel Intelligence

IPSEN; Cambridge (MA); On-site; USD 127,000 - 180,000; Full time

Benefits offered by this job

401(k) with company contributions

Medical, dental and vision coverage

Paid time off

Parental leave

Job summary

Ipsen in Cambridge, MA seeks a Senior Manager, Channel Intelligence to drive actionable insights across channel strategy and contracting. You will develop scorecards, analyze field intelligence, monitor inventory, and collaborate with cross-functional teams to optimize product distribution and performance.

The role requires strong data skills, experience with pharma data sources, and the ability to present to senior leadership. Ipsen offers a comprehensive benefits package and incentive programs.

Qualifications

• 8+ years biopharma industry experience with a bachelor’s degree.
• Advanced knowledge of pharma distribution channel operations and providers.
• Experience with large datasets and analytics vendors.

Responsibilities

• Build and present customer scorecards measuring performance against contract.
• Support Account Director with analysis and interpretation of actual performance.
• Translate market data into actionable insights for senior leadership.
• Monitor inventory status of Ipsen products in customer warehouses and ensure demand is met.
• Collaborate with Finance, Analytics, and External Vendors on data deliverables.
• Assist with Gross-to-Net calculations and contracting analytics.

Education

Bachelor's degree in related field

Tools

MS Office

Excel

PowerPoint

Job description

As part of the Value & Access (V&A) organization, the Senior Manager, Channel Intelligence is a key member of the V&A Marketing, Strategy, and Operations team. The role is responsible for generating actionable business insights that support channel strategy, customer performance, contracting decisions, and product distribution.Through the analysis of specialty pharmacy, distributor, inventory, demand, and market data, the Senior Manager develops scorecards, identifies opportunities, proactively assesses and mitigates business risks, and provides strategic recommendations to business stakeholders. In addition to leading channel intelligence activities, the role provides operational support for ongoing V&A initiatives, manages day to day reporting and business support activities, and executes short term tactical priorities to ensure the effective delivery of channel intelligence, data management, and business processes.WHAT - Main ResponsibilitiesBuild and present customer scorecards measuring performance against contract.Support Account Director with analysis and interpretation of actual performance against requirements, and when requested, present scorecard to customers during Quarterly Business Reviews and contracting opportunities.Examine and analyze field intelligence data and internally discuss appropriate account strategies.Monitor and report on the inventory status of Ipsen products in customer warehouses and work with Account Directors to maintain adequate inventory levels to meet demand.Utilize available data sources to derive trends and business intelligence to support Specialty Pharmacy Providers, Institutional Specialty Pharmacy, and Distributor product movement and contracts.Interface with appropriate departments (Analytics, External Vendors, Finance) to address inconsistencies or share actionable information as necessary.Support Strategic Pricing and Contracting with Gross-to-Net calculations.Responsible for working with Data Aggregator and Data Interpreter companies to manage data deliverables.Execute analytics plans using diverse datasets such as Specialty Pharmacy Data, Demand, Inventory data, GPO, Formulary coverage, and non-retail sales dataConduct detailed assessments of competitor utilization and channel dynamics for strategic decision-makingTranslate complex market data into actionable insights for senior leadership and cross-functional teamsMonitor Key Performance Indicators (KPIs) to assess the effectiveness of channel intelligence strategiesMaintain relationships with third-party vendors to ensure quality and cost-effective servicesCollaborate with internal teams to develop analytics and insights plans and increase efficiencies through process and analytics automationCollaborate within cross-functional teams (Finance, Commercial Operations, and Brand teams) to deliver impactful business insightsHOW - Knowledge & ExperienceKnowledge & Experience (essential): 8+ years biopharma industry experience with a bachelor’s degree, and 6+ with a Master’s degreeAdvanced knowledge of the pharma and biotech distribution channel operations, and the role and services of each provider in the channel each serves.Knowledge of pharma and managed markets data sources (including 867, 852, EX-Factory, IQVIA DDD, IQVIA patient claims, Symphony Health, IntegriChain, Chargebacks, MMIT, DRG Managed Markets).Demonstrated ability to manage large data sets, work advanced spreadsheet functions, and collaborate with analytics vendors to deliver insightful and actionable information.Demonstrated ability to anticipate changes and needs in the industry through interpretation of trends and data.Solid understanding of customer relations, contract negotiations, contract developmentPC literacy required: MSOffice skills (Outlook, Word, Excel, PowerPoint)Previous experience of working in a global business with matrix management.Knowledge & Experience (preferred): PC literacy desired: relational databases, flat files, FTP literacy, SQLEducation / Certifications (essential): BA/BS is a related field is required.Education / Certifications (preferred): MBA is a plus.Language(s) (essential):Fluent in English.CompensationThe annual base salary range for this position is $127,000 - $180,000.The pay range displayed above is the range of base pay compensation within which Ipsen expects to pay for this role at the time of this posting. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and demonstrated skills.This job is eligible to participate in our incentive compensation program as well as our long-term incentives program.At Ipsen we are proud to offer a comprehensive employee benefits package, including 401(k) with company contributions, group medical, dental and vision coverage, life and disability insurance, short- and long-term disability insurance, as well as flexible spending accounts. Ipsen also provides parental leave, paid time off, a discretionary winter shutdown, well-being allowance, commuter benefits, and much more.We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application. Ipsen is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.