Senior Manager - Business Process

S&C Electric Company; Chicago (IL); On-site; USD 155,000 - 205,333; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

HSA

Life Insurance

401(k) + ESOP

Paid holidays

Vacation time

Job summary

S&C Electric Company in Chicago, IL is seeking a Senior Manager – Business Process – Receipt to Deliver to lead global process design and governance across supply chain operations.

You will co-design and standardize end-to-end Receipt to Deliver processes, partner with IT and system integrators, and define KPIs to improve inventory accuracy, WIP visibility, and material flow while driving large-scale transformation.

Qualifications

• Bachelor's degree required in supply chain or related field.
• MBA or equivalent preferred for advanced roles.
• Experience leading end-to-end business process changes.

Responsibilities

• Co-design and standardize Receipt to Deliver processes with Global Supply Chain leadership.
• Balance enterprise requirements with site operations and governance.
• Partner with IT and System Integrator to deliver process-enabled solutions.
• Define test scenarios and validate inventory tracking and WIP visibility.
• Lead change management, training, and go-live stabilization.
• Track KPIs for inventory accuracy and material flow.

Skills

Cross-functional leadership

Change management

Process design

ERP implementations

Inventory management

Stakeholder management

Project management

Strategic planning

Education

Bachelor's degree in Supply Chain Management or related field

Master's degree preferred (MBA or SCM)

Tools

Oracle ERP

SAP ERP

Job description

Senior Manager – Business Process – Receipt to Deliver

Location & Hours: 8:00 am – 5:00 pm, On Site (Chicago, IL)

Compensation

The estimated annual base salary range for this position is $154,968 – $205,332.60. Individual pay is determined by several compensable factors, including performance, knowledge, job‑related skills and experience, and relevant education or training. This role is also eligible for S&C’s annual incentive plan (AIP), subject to eligibility criteria.

Essential Functions

• Collaborate with Global Supply Chain Leadership: co‑design, align and standardize Receipt to Deliver processes.
• Develop processes and support execution of processes per Supply Chain business requirements for receiving, putaway, warehouse and materials movement, WIP tracking and material consumption, inventory adjustments, cycle counting and physical inventory.
• Work collaboratively with Supply Chain Leadership to balance enterprise‑level requirements with site‑level operational needs, ensuring governance and accountability.
• Blueprint, implementation and delivery: partner across teams to support blueprinting, build, test, deploy and stabilization activities for Receipt to Deliver. Contribute to future‑state process definitions and collaborate with sites to support consistent implementation and adoption. Work across Supply Chain, IT and System Integrator to align business intent with delivered solutions. Surface risks, dependencies and gaps early and work through established governance forums to support resolution.
• Governance, controls and compliance enablement: contribute to defining and maintaining enterprise process standards and control frameworks for inventory accuracy, material flow and WIP tracking. Partner with Global Supply Chain Leaders, Finance and Internal Audit to ensure processes support inventory valuation, audit readiness and compliance requirements. Design control requirements into process design rather than layering them post‑implementation.
• System Integrator and IT enablement: serve as a key business process counterpart to IT and the System Integrator to deliver Receipt to Deliver capabilities. Operate a “Two in a Box” model with the System Integrator functional leads, ensuring business requirements are clearly represented and validated. Review and provide on System Integrator deliverables (process designs, solution options, test outcomes) to ensure alignment with approved business processes. Support discussions regarding scope, sequencing and effort from a business perspective.
• Testing and business validation: partner with functional teams to ensure business readiness and validation for Receipt to Deliver testing cycles. Define test scenarios, test cases and success criteria, including UAT participation and sign‑off. Validate that implemented solutions support accurate inventory tracking, WIP visibility and operational execution. Assist in prioritizing defects and gaps based on business impact.
• Change management and adoption support: co‑lead change management planning and execution. Partner with Change Management and Global Supply Chain Leaders to prepare the business for new processes and tools. Lead and develop training plans, tools, and ensure process documentation and acceptance. Serve as the business process subject matter expert during go‑live and stabilization. Support post‑go‑live optimization and continuous improvement.
• Cross‑functional collaboration: work closely with Global Supply Chain, Manufacturing, Finance, Quality, IT and Value Stream Operational Material Management teams to ensure Receipt to Deliver processes integrate with scheduling and procurement, manufacturing execution, inventory valuation and finance close. Facilitate alignment discussions when cross‑functional dependencies require coordination.
• Continuous improvement and KPIs: partner with Global Supply Chain Leadership to define and track KPIs for inventory accuracy, material flow performance, WIP visibility, process timelines and operational throughput, while driving continuous improvements across Receipt to Deliver processes.
• Decision rights and accountability: serve as a collaborative process design authority for Receipt to Deliver, aligned to Global Supply Chain Leadership business requirements and direction. Partner with stakeholders to support business readiness, UAT outcomes and adoption success.

Additional Functions

• Maintain regular and punctual attendance.
• Attend in‑person or virtual meetings as requested or required.
• Communicate effectively and respectfully with others.
• Other responsibilities as assigned.
• Proven strategic and technically strong cross‑functional leader with extensive experience in driving process excellence and partnering effectively across IT, engineering, and manufacturing.
• Experienced, hands‑on implementation leader with a track record of ensuring new processes function reliably in real‑world execution.
• Recognized as a high‑impact change agent with demonstrated success guiding teams through large‑scale transformation.
• Experienced in aligning diverse stakeholders through clear, compelling communication of business value and intent (“the why”).
• Proven capability to navigate and resolve complex cross‑functional trade‑offs while maintaining enterprise alignment.
• Demonstrated strength in driving sustained adoption of new processes, behaviors, and operating models.
• Strong ability to proactively identify risks, remove barriers, and reinforce consistent, scalable ways of working.
• Track record of ensuring transformation initiatives are fully embraced, embedded, and continuously improved across the organization.
• Excellence in change management.
• Ability to thrive in ambiguity and transformation environments.

Required Experience and Capabilities

• Bachelor’s Degree in Supply Chain Management or related field.
• 8+ years of experience in material flow architecture and warehouse management design and execution.
• Demonstrated experience leading change in end‑to‑end business processes in complex operating environments.
• Hands‑on experience supporting ERP implementations or major enterprise‑wide transformations.
• Strong understanding of material flow, WIP and material consumption models.
• Manufacturing and warehouse operations.
• Ability to bridge business needs with technical teams.
• Master’s degree is preferred (MBA or Supply Chain Management).
• Experience with large scale ERP platforms (e.g., Oracle/SAP).
• Experience with large scale business‑led ERP transformations.
• Manufacturing or industry environment experience.
• Experience working with system integrators.

Preferred Certifications

• Lean, Six Sigma, PMP.

Benefits

Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Formation Benefits (e.g., Adoption and Fertility support).

Leave Benefits: Vacation Time, Sick Time, Paid Holidays, Company Shutdown days, Short‑Term Disability, Long‑Term Disability, Other Leaves, Paid Parental Time and Military Leave.

Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic).

About Us

In 1909, S&C Electric Company transformed the delivery of safe, reliable electricity with the invention of the Liquid Power Fuse. Today, as the world faces extreme weather events and the demand for electricity grows, S&C continues to innovate and advance the electrical grid, ensuring reliable and resilient power for homes, communities, and critical infrastructure around the world.

With a diverse, global workforce and core values around integrity, safety, and quality, S&C is a trusted industry leader and top workplace that offers meaningful careers to more than 3,500 team members. As a people‑first organization, S&C is committed to fostering an inclusive and collaborative workplace where team members advance their careers through robust talent‑development programs and involved leadership.

S&C’s deeply rooted belief that diversity fosters greater creativity, innovation, and success guides the company to advance and sustain a diverse, equitable, and inclusive workplace culture.

About the Team

In Production Operations/QA we are responsible for maintaining S&C’s longstanding reputation for quality products. While constantly integrating the latest technology into S&C’s processes and adhering to the highest standards of quality, our work solidifies the trust our customers have in S&C that our equipment will be integral to solving tomorrow’s energy challenges. We strive for continuous improvement in everything we do, knowing that our work impacts our customers, our team members, and our world.