Senior Manager, Business Operations eCommerce, LocalFinds

Walmart; Arkansas; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic individual to lead the LocalFinds initiative. This role is pivotal in transforming the local shopping experience by optimizing site performance and enhancing customer engagement. You will be responsible for strategic operational excellence, leveraging data insights to inform decisions and improve the seller and customer journey. Join a team that values innovation and collaboration, where your contributions directly impact the shopping experience for customers nationwide. If you are passionate about local products and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Medical coverage

Vision coverage

Dental coverage

401(k)

Company-paid life insurance

Paid time off

Company discounts

Education benefits

Qualifications

• Bachelor's degree or equivalent experience in Business required.
• 8+ years in Merchandising or related field preferred.

Responsibilities

• Own operational strategy for LocalFinds, driving catalog integration.
• Lead development of LocalFinds Hub and Seller Pages.

Skills

Cross-functional collaboration

Analytical skills

Data-driven decision-making

Strategic mindset

Attention to detail

Passion for local products

Education

Bachelor's degree in Business or related field

Master's degree in Business or related field

Job description

Position Summary

Are you ready to shape the future of local shopping on one of the world’s largest retail platforms? The LocalFinds team at Walmart is on a mission to revolutionize how customers discover and engage with local products and businesses—offering seamless experiences from first click to final checkout. As a key driver of this innovative program, you’ll own the operational excellence of the LocalFinds customer journey, build data foundations that power catalog and search, create compelling seller hub pages, and ensure end-to-end site enablement. Working cross-functionally, you’ll leverage analytics, user insights, and best-in-class processes to deliver a cohesive, customer-centric site experience that empowers local sellers and delights customers nationwide.

What you'll do...

You will be successful if you…

• Excel at cross-functional collaboration, communicating effectively with diverse teams to align on goals and deliver seamless customer experiences.
• Demonstrate strong analytical and data-driven decision-making skills, using metrics and insights to optimize site performance and user journeys.
• Thrive in a fast-paced, evolving environment—managing multiple priorities with attention to detail and a commitment to operational excellence.
• Bring a strategic mindset, capable of seeing the “big picture” while also diving into the details to ensure flawless execution.
• Have a passion for local products and entrepreneurial ecosystems, continuously innovating to enhance the local shopping experience.

You’ll make an impact by…

• Owning the operational strategy for LocalFinds—building data foundations, driving catalog integration, and ensuring end-to-end site enablement.
• Leading the development and optimization of the LocalFinds Hub and Seller Pages, including layout testing, feature enhancements, and geo-fenced merchandising.
• Monitoring site health and performance, interpreting key metrics to inform product updates and influence internal stakeholders.
• Streamlining processes and workflows to embed best-in-class practices across the team, elevating the overall customer and seller experience.
• Acting as the primary liaison between LocalFinds and other Walmart teams, unifying strategy, execution, and communication across the organization.

Minimum Qualification:

• Bachelor degree in related field or equivalent experience in Business or related field
• Previous experience in consumer-focused, eCommerce environment
• Understanding of site metrics and levers
• Analytical and process-oriented, comfortable making data-driven decisions

Preferred Qualification:

• 8+ years related experience in Merchandising, Site Merchandising, or related field
• Masters Degree in Business or related field
• 4+ years demonstrated experience managing a team
• 6+ years of experience in consumer-focused e-commerce environment
• Strong customer obsession focused on building the right site experience for our customer
• Ability to set clear team objectives and performance measures
• Ability to select and develop a team of future leaders
• Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
• Assertive, adaptable and demonstrates initiative

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or