Senior Manager Business Intelligence

Lumen; Annapolis (MD); Remote; USD 142,000 - 191,000; Full time

Job summary

A leading telecommunications company is seeking a strategic leader for an internal transformation team. This role focuses on providing insights and driving cost-saving initiatives while collaborating with business units to enhance operational efficiencies. Candidates should have strong analytical, communication, and leadership skills, with a minimum of 5 years of experience. This is a work-from-home position, adaptable to candidates within the U.S.

Benefits

Comprehensive health benefits

Life insurance

Voluntary lifestyle benefits

Qualifications

• 5+ years of relevant experience.
• Ability to influence and communicate effectively.
• Experience with cost-saving initiatives and value capture.

Responsibilities

• Partner with business units to identify new sources of value.
• Analyze business challenges and present findings to executives.
• Develop strategic plans aligning with organizational goals.

Skills

Adaptability

Analytical skills

Communication skills

Relationship building

Leadership

Data analysis

Education

Undergraduate degree or equivalent

Master’s degree preferred

Tools

SQL

Job description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This is part of an internal agile team driving transformation projects for the executive team, focusing on supporting the operations Lumen Transformation office

This role oversees the transformation activities supporting our core priorities, focused on providing strategic insights, cost out opportunities, and ensuring these high priority initiatives transform our company.

Acting as change champions, this role also collaborates with senior stakeholders to define and prioritize key initiatives and communicate findings and recommendations effectively.

Location

This is a Work from Home position within the U.S.

The Main Responsibilities

*Vision setting (Ideation & Business Case Development)*

• Partner with business units to identify new sources of value, including cost savings, and efficiency enhancements

• Analyze complex business challenges, identify root causes, and determine insights

• Present findings to the executive sponsor and functional leaders to achieve buy-in, and define a value capture approach

*Execution planning (Roadmap Planning, Execution, and Value Realization)*

• Develop strategic plansthat align with organizational goals and drive business growth and ensure successful execution of initiatives

• Support milestones and KPIs tracking that track the health of initiatives

• Collaborate cross-functionallywith various departments to ensure alignment and execution of strategic initiatives.

• For high priority and bottlenecked initiatives, roll up sleeves to accelerate execution to value realization (E.g., building team capabilities, set up governance, drive alignment etc.,)

What We Look For in a Candidate

• Undergraduate degree, Master’s degree or equivalent preferred

• 5+ years of relevant experience

• Highly adaptable impact-oriented problem solver in leading through complex business challenges

• Fast learner and ability to think on your feet and provide out of the box solutions

• High EQ and ability to influence

• Ability to deal with ambiguity in a constantly changing environment and excel at structuring a well thought out solution

• Tenacity to push through challenges and solve hard problems

• Excellent written and verbal communicator that drives clarity and transparency

• Strong ability to build relationships and establish credibility with executives and stakeholders

• Excellent leadership, communication, and stakeholder management skills.

• Ability to drive strategic initiatives and deliver results in a fast-paced environment.

• Prior people management leadership experience including recruitment, on-off-boarding, goal setting, and performance management

• Extensive data analysis skills with a working-level proficiency in writing complex SQL queries including SSISETL work, and Stored Procedures.

• Knowledge of telecommunication landscape and operating principles

• Demonstrated experience in developing, operating, and optimizing operational processes to deliver on operational and/or financial objectives

• Prior experience developing strategic business cases

• Experience data merger

• Experience in modeling and sensitivity analysis

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI

$142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

#LI-DL1

Requisition #: 339089

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

08/13/2025